Apartamentos Costa Plana
Mónaco - Cap-d'Ail Mediterráneo, Costa Azul
Ofertas de última hora
Semana del 05/11
Estudio Estándar 4/5 personas
Descubre a continuación las opiniones
396 opiniones entre las que están 5 opiniones de viajeros Pierre & Vacances que se pueden consultar *
* Las opiniones mencionadas abajo son de nuestros clientes de Pierre & Vacances. Puedes visitar la página web de Tripadvisor para conocer todas las opiniones sobre este destino.
No service at all. Cockroaschers in the aperment. No reaction from management. Complertely unaccetable. In Denmark the whole Residence would have been closed down. Total misunderstanding from management side about his role and how to solve problems and serve guests. Unbeliveable.Cockroachers in the Apartment. No action from Management side after 6 days. Never stay with P&V again. incompetent management.
«Worst place we have ever stayed in!»
I still don't know how this place is still opened needs a complete makeover everything is falling apart mainly the steps as they are a death trap!! The staff were very unfriendly, the reception was closed early when we got there which means no welcome from anyone or to show us around, we got the key from a safebox after having to ring someone. This was just so much hassle after travelling 8 hours! There were ants all over place, no air conditioning which meant that some people in our family ended up sleeping outside where they were almost bit to death by ants. There was no value for money everything was extra , had to pay for car parking, Wi-Fi which did not even work ! Would never stay here again or recommend this to anyone!
«Very relaxing stay»
Great location; basic but good accommodation with adequate furniture and crockery/cutlery, even a dishwasher! Lovely pool; good bar with nice food. We've had a lovely time and will be back next year, hopefully!
«Avoid this place at all costs!!»
I had booked 2 nights in a hotel "Pierre & Vacances Costa Plana" via Booking.com. We were supposed to check in 19/03 and check out 21/03. When we arrived on Thursday at about 2300 hrs there was nobody from staff available and we couldn't even gain access to the reception desk without climbing over the parking gate. When i finally found the reception desk it was closed and there was an emergency number to call when reception is closed (still can't understand how can they leave such a big hotel unattended). When I called this number, gentleman told me the code for the safebox which is just by the reception, and I was supposed to find a key for my room in there, but the safe was empty. That person acting for the hotel on the phone, told me that he doesn't know what happened and said that he can't help me any further, so we were left to sleep outside after our 950 mile journey from UK. In the morning reception opened at around 0845 hrs and we were given keys for another room, without any apologies or explanations, receptionist just told us "I have left the keys in the safe yesterday, but someone must have taken them". Now it has been 2 weeks and I havent received any refund and reception never answers the phone. Bunch of liars and thieves I would say.
«bon rapport qualité prix»
arrivée perturbée le mercredi pas d'accueil réception fermée!! ascenseur en panne!!mais le personnel technique de la résidence est très professionnelle!!et le gérant très efficace!! logement est correct la vue imprenable !bon séjour !!
Cher Michel, Nous sommes ravis de lire que vous avez passé un agréable séjour au sein de notre résidence. Merci d'avoir partagé votre retour avec les membres de TripAdvisor. C'est avec satisfaction que nous constatons que notre personnel a su trouver la solution aux soucis rencontrés à votre arrivée et que vous avez apprécié leur professionnalisme. Nous serions flattés de vous accueillir parmi nous pour profiter à nouveau du magnifique panorama sur la mer. Bien à vous, L'équipe Pierre & Vacances