El personal es calido, pero es cierto que el hotel esta viejo, las casas de 6 personas son viejas y huelen a viejo. Tengan mucha atencion con la ubicación, porque hay casas hacia el lago muy alejadas de las piscinas y el hotel es en bajada entonces a pie tendrian que subir mucho todos los dia o utilizar el carro. Las piscinas no estan bien aclimatadas para los bebes. A una de nuestras hijas le daba frio muy rapido. No hay control en la zona de bebes, y niños grandes entran a correr y jugar completamente peligroso para los bebes.
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Aurelie Bonnet Cagnard
Hace 1 semana en Google
1/5
We stayed at the Normandy Garden in October and were disappointed by the overall condition of the accommodation, which is clearly in need of renovation.
Several problems were noted: missing tiles on the terrace, a radiator hanging by a thread, badly damaged door bottoms, damp patches on the walls, a cupboard under the sink that wouldn't open because of the dishwasher, suspicious stains on a mattress... The whole thing gives an impression of neglect that detracts from the comfort of our stay.
Other aspects also disappointed us. The showers at the pool were either freezing cold or scalding hot, and we couldn't book any activities for the children as everything was already fully booked.
Fortunately, there were a few positive points to highlight: the lovely view from the room's balcony, a decent welcome, and an affordable price.
Despite these few positives, the overall experience remains disappointing. Between the state of the accommodation, the problems with the pool showers, and the inability to register children for activities, the experience fell short of our expectations. Renovating the accommodations and improving the organization of services and activities would be essential to encourage vacationers to return.
