Comentarios de los clientes Arc 1950 Le Village

La piscina exterior no es útil hay que acceder desde el exterior y el agua está fría.

I am not person who have put any reviews ever but this is outrageous and not acceptable, very bad. Disappointed since moment I arrived. Reception communication 0, no willing to help to make all things to sort out, just saying it is what it is and we can not fix anything. Overall rude attitude, almost felt like as you are not French, we will not help you, bit racist feeling got from this. After getting room, we became more disappointed, 5 star hotel became 1 star hotel. Where do we start: Bathroom - wall half painted , half plastered, could not really believe my eyes. Bathroom radiator dirty, some kind of black stuff on it. Next to bathtub crane, black discusting stuff around the edge, seems like mold. Living room - extendable sofa falling apart, with stains. Overall all furniture out of date, all screched up, and just old. No wardrobe, unbelievable. Bedroom - 2 separate beds, specifically notified that need to have double bed. Wc - feels like from 1990's, at most 2 stars as it was clean. Overall - cracks on floor, stains on lamp shades, clubchairs overused,see treads coming out, doors all screched on corners, tray fro keeping your small stuff, coming apart and so on and on. After you get so much disappointment, you can not see anything good anymore and your holiday is ruined. Will try to add photos if they will allow me, to make sure rest of clients can see that 1000€ holiday becomes 250€ holiday. Definitely would not suggest this to anyone, especially families, who want to get than nice holiday after hard work. P.S. one star can give only because of view, that is,only thing which makes me stay here and finish my holidays.

Do not leave anything in your rooms, we took a weekend at 800 € a night to have us steal AirPods and branded pants left on the bed: I called reception 3 hours after our departure (so Sunday early afternoon) to indicate that I had forgotten and to say precisely where to find them. The room is literally in front of the reception, at the end of the hall (room 51). The receptionist on the phone is obviously not very interested and tells me that she is going to do an email, "this is the procedure". The procedure I give him: I activate the "lost" mode of the AirPods and tell him exactly which bed they are in. She would never have moved! I tried to call a second time 30 minutes later, but it was a certain "Marion" who answered and explained to me that it was in progress. I call back the next day, having understood what specimen I was dealing with. I ran into Marion, I made it clear to her that at 800 € / night refusing to go to the room at 30m was a scandal. She apologizes, tells me she's going straight away (the next day!) And calls me back. She'll never call back. We were in Verbier the week before, you can't imagine the difference with the Swiss. Never again les Arcs.

At the reception a director ready to bite you but knows how to charge you 350 € per night parking not included There is only one bed for four people A shower that cannot be used with children because the mixer tap is only accessible if you are in the bathtub Cleaning is not included Reminders of invoices yet paid A swimming pool that can accommodate 20 people Half board with the unique menu for the week Finally, how good it is to come home 50 € per night for 4 people U