Descubre a continuación las opiniones
597 opiniones entre las que están 4 opiniones de viajeros Pierre & Vacances que se pueden consultar *
* Las opiniones mencionadas abajo son de nuestros clientes de Pierre & Vacances. Puedes visitar la página web de Tripadvisor para conocer todas las opiniones sobre este destino.
«Over-priced and inadequate ventilation»
Do check which of the two buildings your reservation is for, as the booking confirmation does not tell you. Our room was on a corridor with no heating and stone floor and walls. The only window in the children's bedroom was onto this corridor, so either you had no privacy or no ventilation: take your pick! We had a 'standard apartment for 5-6 people'. The grout in the floor tiles was filthy. The bathrooms were dated. The room was smaller than the pictures indicate. Quite a rip off. Emir at reception was very helpful.
«Pierre & Vacances Premium Residence Les Alpages de Chantel»
We have holidayed at quite a few P&V apartments and considering this is a premium, this was disappointing - We opted for 6 birth (even though there were only 4 of us) and the living area could only seat 3 comfortably and only 4 maximum. The general finish, quality & quantity of fixtures and staff were good. Door step skiing was approx 100M along a snow/ice covered pavement (which was not cleared) and then a muddy track :-( The residence is not part of general Arc 1800, but there is a cable car that runs until 22:30, except when we wanted to use it :-(
«Comfortable, good location, overpriced, poor service»
The location was great and the apartment was comfortable, but the service was disappointing for the price charged. Paying over 1400 Euro for a one bedroom apartment for a week, I expected better. There was little information available about straightforward needs: how to get to the ski lifts, how to get to town, how to get ski passes, where to put rubbish, how to get wifi, where the ski locker was. Each time it was necessary to go to the reception to find these things out. Then, some of the staff seemed to begrudge giving information and assistance as if it were unreasonable to ask for it. At one point I went into the reception at 7:50 in the morning. I was told very brusquely that I had to leave, as the reception only opened at 8am. The staff member then walked to the door, and stood, holding it open, glaring at me until I left, feeling somewhat bemused. Perhaps this would have been justifiable had we been told when we arrived that it was forbidden to come into the reception area before 8am (although this in itself would have been odd, since it's one thing for a reception desk to be closed, and quite another to be forbidden to enter a public space in a holiday apartment complex for no apparent reason). One final issue was the lack of English ability. This was fine for me as I can get by in French but for my travel companions, this made it even more difficult to get information and assistance. Maybe this is understandable since we were in France after all, but since the apartments were advertised internationally on Booking.com you'd expect better English skills. The skiing was great and the apartment was well located, but I left with a bit of a sour feeling about the stay.
«Didn't meet expectations»
We paid top dollar for this apartment, as we went during half term, and expected at least an outside window. All we had were 2 velux windows which were covered in snow. It was very dark. If you book an apartment here, specify you want a balcony with a view of the mountains. Otherwise, the weather was great and the skiing wonderful.
«Peut mieux faire»
Je deconseille pour le coin detente ou cela tient plus de la colonie de vacances qu autre chose. Sinon le reste ca peut aller a pars les casiers a ski dont.le passage est tendu pour acceder au casier .
Cher julienG320BA, Merci d'avoir pris le temps de déposer votre avis. Dans l'espace piscine les enfants sont sous la surveillance des parents et des passages sont effectués par nos équipes pour s'assurer du respect des règles. Suite à votre retour, nous allons renforcer notre contrôle pour éviter les débordements que vous nous signalez et dont nous nous excusons. Concernant les casiers à skis, le retour est fait auprès du syndic gérant la résidence. Dans l'attente de vous accueillir de nouveau dans une de nos résidences Pierre et vacances, Cordialement, Audrey Marchand Maillet