Opiniones de los clientes Promenade des Bains

4.1

Muy bueno

323 Opiniones

5

48.6 %

4

27.2 %

3

11.5 %

2

6.2 %

1

6.5 %

So Lah

il y a 1 mes sur Google

2/5
We arrived around 1 p.m. and the keys weren't available in the mailbox: stuck outside for two hours in 94-degree heat with our luggage, and vacation time wasted.

For the price-quality ratio, St. Raphael is very good because all the accommodations are overpriced. It's very small for four people, and there were two of us.
The laundry facilities are very nice.

The premises are dated, but with the nice weather, we didn't stay inside for long.

The best thing is the location: best beach 3 minutes away.
Town center 10 minutes away.
Train station 10 minutes away.
It's really well located and well served: trains, buses, everything is nearby.

We had a great stay despite the mishap upon arrival...

Thanks to the team.
Opinión 2025-07-03 11:48:07

Merci d’avoir partagé votre expérience à la résidence Promenade des Bains.

Nous comprenons combien cette attente à l’arrivée, sous une forte chaleur, a pu être frustrante et gâcher le début de vos vacances. Sachez que pour éviter ce genre de désagrément, nous invitons toujours nos clients à nous contacter avant leur arrivée afin de faciliter la récupération des clés via le coffre-fort situé à l’entrée principale. Un numéro est disponible sur ce coffre pour obtenir la combinaison facilement.

Nous sommes soulagés de lire que malgré ce contretemps, vous avez pu apprécier l’emplacement exceptionnel du village : la meilleure plage à seulement 3 minutes, le centre-ville et l'accessibilité de la gare et des transports en communs.

Merci pour votre retour positif sur l’équipe, qui est toujours attentive à rendre votre séjour agréable.

Nous espérons avoir le plaisir de vous accueillir à nouveau pour une expérience encore meilleure !

L'équipe Pierre & Vacances

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Florence Planex

il y a 1 mes sur Google

4/5
The residence is very well located near the beach and shops. The rooms are decent, with air conditioning. It's a bit dated, but the price is very reasonable. We'll be back...
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Carine

il y a 1 mes sur Google

5/5
I've known this residence and Saint-Raphaël for a long time.
The location is perfect, the residence is clean and immaculately maintained!
The staff is absolutely charming.
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Joshua millo

il y a 1 mes sur Google

5/5
Perfect and quick reception, close to the beach and shops, very pleasant stay.
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Sandrine M

il y a 2 meses sur Google

5/5
A top value for money residence!
Close to the beach, train station, city center
We came by train
SNCF next to the residence
Possibility of walking the coastal paths nearby and public transport
Perfect welcome from the residence advisor who was able to answer all our questions with kindness and professionalism
We had reserved a terrace studio
Very practical and clean and pleasant
We hope to be able to come back very soon
I would add that Pierre et Vacances customer service is very professional and knows how to respond when we encounter a problem.
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