We are used to going to vacations where everything has always gone very well but not here.
No one told us that we had to take down the sheets. Additionally, in other stones and holidays (e.g. Mallemort) we do not need to remove them. As a result, for not having just removed the sheets, we were charged €50!!! An operation that lasts 2 minutes even though the apartment had been left in perfect condition!
I obviously made a complaint to Pierre et Vacances but of course no action was taken because it was included in the T&Cs. There is not a moment when they say to themselves that in apartments they let nickels take 50€ to remove 2 sheets, it's abusive! It’s not like there were crowds at the club at the beginning of November!
Very bad experience in this Pierre & Vacances residence in August 2023. In a scorching summer, extremely high temperatures (42°C) and small and dated accommodation without air conditioning (bedrooms upstairs), it was very painful. Even the restaurant is not air-conditioned! The swimming pools are obviously in full sun. There were very few other practicable activities. Additionally, the residence plan indicated electric vehicle chargers, which were in fact non-existent! We were not able to recharge our vehicle during the entire stay, which was a big problem for us, but no solution was found by the team on site (nor any compensation, of course). I do not recommend this establishment at all for holidays in Ardèche in summer!