Residenz Pas de la Casa Princesa
Unterkunft für diese Daten nicht verfügbar
1 Nacht Vom 26/01 bis zum 27/01  
Der angegeben Preis gilt für die gesamte Unterkunft, z.B. , Vom 26/01 bis zum 27/01 . In Frankreich sind die angezeigten Preise ohne Kurtaxe.

Kundenrezensionen Pas de la Casa Princesa

3.7

Gut

443 Bewertungen

5

37.2 %

4

28.7 %

3

16.5 %

2

6.3 %

1

11.3 %

pepe palomero

il y a 1 Monat sur Google

1/5
We did not like the service, the sofa bed was to be thrown in the trash, full of dust, a shameful room, the worst place, I would not return to this place, I do not recommend it to anyone, it is a shameful apartment, go somewhere else I recommend it to you
Bewertung 2024-02-20 14:56:23

(Translated by Google) Dear Pepe,
Thank you very much for taking a moment to share your opinion about Pierre & Vacances Pas De La Casa Princesa.

We deeply regret that the quality of the sofa bed did not meet your expectations and that the cleanliness of the room was not to your liking.

We strive to offer comfortable, well-maintained accommodations, and we take note of your comments to review the condition of our furnishings and cleaning procedures. We appreciate your comments, as they allow us to improve.

We hope you will give us a new opportunity and visit us in the near future.

Until then, receive a cordial greeting,

Axel Lewin, CEO

(Original)
Estimado Pepe,
Muchas gracias por dedicar un momento para compartir su opinión sobre el Pierre & Vacances Pas De La Casa Princesa.

Lamentamos profundamente que la calidad del sofá cama no haya cumplido con sus expectativas y que la limpieza de la habitación no haya sido de su agrado.

Nos esforzamos por ofrecer alojamientos cómodos y bien mantenidos, y tomamos nota de sus comentarios para revisar el estado de nuestros mobiliarios y procedimientos de limpieza. Agradecemos sus observaciones, ya que nos permiten mejorar.

Esperamos que nos dé una nueva oportunidad y nos visite en un futuro próximo.

Hasta entonces, reciba un cordial saludo,

Axel Lewin, Director general

Mehr

Sofía Carrasco Martínez

il y a 1 Monat sur Google

1/5
The apartment is good for two people.

The location is good if you have a car and only want to go to the slopes, because to get to and from the center you have to walk a big hill.

What is a real shame is the ski storage service they offer. They offer you a ski storage service without informing you that they are not responsible for theft. They provide you with a padlock and an access code to the lockers that are of absolutely no use, since they have stolen our material and they are not responsible for anything. At no time were we informed that the ski storage room is shared with other apartments and hotels in the area, so many people have access to it. We practically lost a day of skiing because we had to go and file a report with the police. I find it a real shame and we will not return nor do we recommend it at all.
Bewertung 2024-02-20 14:56:08

(Translated by Google) Dear Sofia,
Thank you very much for taking a moment to share your opinion about Pierre & Vacances Pas De La Casa Princesa.

We are pleased to hear that the apartment was suitable for two people and that the location was convenient for your plans on the slopes.

We are once again deeply sorry for the inconvenience you experienced with the ski storage service. This was an exceptional situation and more measures are being taken to avoid this type of situation.

Receive a cordial greeting,

Axel Lewin, CEO

(Original)
Estimada Sofía,
Muchas gracias por dedicar un momento para compartir su opinión sobre el Pierre & Vacances Pas De La Casa Princesa.

Nos complace saber que el apartamento fue adecuado para dos personas y que la ubicación era conveniente para sus planes en las pistas.

Lamentamos profundamente de nuevo los inconvenientes que experimentó con el servicio de guarda esquís. Se trató de una situación excepcional y se están tomando más medidas para evitar este tipo de situaciones.

Reciba un cordial saludo,

Axel Lewin, Director general

Mehr

Nicolas Fabre

il y a 1 Monat sur Google

2/5
Fairly small apartment, poorly arranged. Uncomfortable bedding. Sofa bed that squeaks all night as soon as you move. Apartment not practical, poorly thought out. Bed placed just under the window with curtains that come into your head if you stand up to read in bed. Poorly insulated windows. You can feel the cold air in the night with the bed placed just above it. Poorly insulated apartment, you have to turn the “toaster” type radiators on full blast to avoid freezing. Nothing to hang your ski gear and dry it after a day of skiing, no hook, no drying rack, etc. Little storage space to store your gear. Insufficient kitchen accessories and dishes. Forced to run the dishwasher after every meal.
Contrary to what is announced on the website with the mention “Ski on feet /
Departure and return on skis”, you have to walk and carry your ski equipment on a somewhat tricky path for more than 100 m before you can actually put on your skis. Same for the return at the end of the day. It’s certainly not very far, but the words “Ski on / Departure and return on skis” are misleading.
Apartment poorly located in the station. Long journey to buy bread or access shops.
Surcharge of €15 per night to be able to park the car in the car park. Very narrow parking lot where it is difficult to maneuver.
Bewertung 2024-02-15 09:50:28

(Translated by Google) Dear Nicolas,
Thank you for the comment.

We are sorry to read that your stay did not meet all your expectations.

We ask you please to remove this comment and put it in the correct place, because by the description you gave, we are sure that you stayed at the Princesa but in block B of apartments 3000 while we Pierre et Vacances (block A, C and D). The clearest examples are that we do not have toaster type radiators and we have drying racks in absolutely all of our apartments.

Best regards,

Axel Lewin, Managing Director

(Original)
Cher Nicolas,
Merci pour ce commentaire.

Nous sommes navrés de lire que votre séjour n'a pas répondu à toutes vos attentes.

On vous demande s'il vous plaît de retirer ce commentaire est le placer au lieu correct, car par la description que vos faites, nous sommes sûrs que vous vous êtes logé au Princesa mais du bloc B d'appartements 3000 alors que nous nous sommes Pierre et Vacances (bloc A, C et D). Les exemples les plus claires c'est que nous n'avons pas de radiateurs type grille-pain et nous disposons d'étendoir dans absolument tous nous appartements.

Bien cordialement,

Axel Lewin, Directeur général

Mehr

Edgar Espinós Murria

il y a 1 Monat sur Google

4/5
The apartment for 8 is quite fair, if there is snow the location to access the slopes is excellent.
Bewertung 2024-02-11 11:50:37

(Translated by Google) Dear John,
We appreciate your assessment of your recent visit to our apartments.

We are glad to hear that the location of the apartment turned out to be excellent for access to the slopes, especially with the presence of snow.

We are sorry if the space seemed a little fair for you and your companions. We strive to provide comfort and functionality, and full details about the dimensions and layout of our apartments are available to help our guests choose the option that best suits their needs.

Receive a cordial greeting,


Axel Lewin, General Manager

(Original)
Benvolgut Joan,
Agraïm la seva valoració sobre la seva recent visita als nostres apartaments.

Ens alegra saber que la ubicació de l'apartament va resultar ser excel·lent per accedir a les pistes, especialment amb la presència de neu.

Lamentem si l'espai va semblar una mica just per a vostè i els seus acompanyants. Ens esforcem per oferir comoditat i funcionalitat, i tots els detalls sobre les dimensions i la disposició dels nostres apartaments estan disponibles per ajudar els nostres hostes a triar l'opció que millor s'adapta a les seves necessitats.

Rebi una salutació cordial,


Axel Lewin, General Manager

Mehr

Javier Lavín

il y a 1 Monat sur Google

3/5
Good apartments but poorly managed exit. They make you leave at 9:30 and then wait 1h30 to check the room and get the deposit back...
Bewertung 2024-02-11 11:50:23

(Translated by Google) Dear Javier,
We would like to thank you for staying at our Pierre & Vacances Pas De La Casa Princesa apartments and for passing on your feedback.

We are pleased to know that you found our apartments to your liking. We regret your experience with the check-out process. We ask that you keep in mind that in your case there were a group of more than 70 apartments occupying almost the entire complex and the agency summoned them all to leave at the same time. This is a very specific case. We normally give a time guarantee of 10 min maximum for this process when dealing with individual reservations.

We will be happy to welcome you again whenever you wish.

All the best,


Axel Lewin, General Manager

(Original)
Estimado Javier,
Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Pas De La Casa Princesa y por trasladarnos su feedback.

Nos complace saber que encontró nuestros apartamentos a su gusto. Lamentamos que la experiencia con el proceso de salida, le pedimos que tenga en cuenta que en su caso eran un grupo de más de 70 apartamentos ocupando casi todo el complejo y la agencia los citó a salir a todos a la vez. Se trata de un caso muy puntual. Normalmente damos una garantía de tiempo de 10 min máximo para este proceso cuando trata de reservas individuales.

Estaremos encantados de volverle a recibir cuando usted lo disponga.

Un saludo,


Axel Lewin, General Manager

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