Residenz Andorra Bordes d'Envalira
Unterkunft für diese Daten nicht verfügbar
1 Nacht Vom 17/01 bis zum 18/01  
Der angegeben Preis gilt für die gesamte Unterkunft, z.B. , Vom 17/01 bis zum 18/01 . In Frankreich sind die angezeigten Preise ohne Kurtaxe.

Kundenrezensionen Andorra Bordes d'Envalira

4.1

Sehr gut

570 Bewertungen

5

48.8 %

4

33.9 %

3

7.5 %

2

3.2 %

1

6.7 %

Christof Wirtz

il y a 1 Jahr sur Google

1/5
Es gibt keine Parkplätze! Noch nicht mal auf der Straße. Unfreundlicher und unwilliger Service. Die Rezeption ist 100 m auf der anderen Straßenseite. Auch dort 0 Parkplätze!
Nie wieder!!
Bewertung 2022-11-21 17:50:10

(Translated by Google) Dear guest,
Thank you for taking the time to write us a review.

We read with great concern about your experience of our apartments and our service.

We are very sorry that you found our very helpful staff to be unfriendly and we apologize for this definitely unrepresentative impression.

We are also sorry that we were unable to enhance your stay with a parking offer and will take this into account in our improvement processes.

We hope that you will give us a second chance in the future.
Best regards,

Claudia G., hotel manager

(Original)
Sehr geehrter Gast,
wir bedanken uns dafür, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu schreiben.

Wir lesen mit großer Sorge über Ihre Erfahrung unserer Apartments und unserem Service.

Wir bedauern es sehr, dass Sie unsere eigentlich sehr hilfsbereiten Mitarbeiter als unfreundlich wahrgenommen haben und entschuldigen uns auch hier für diesen definitiv nicht repräsentativen Eindruck vielmals.

Ebenso tut es uns leid, dass wir Ihren Aufenthalt nicht mit einem Parkangebot aufwerten konnten und werden dies in unsere Verbesserungsprozesse miteinbeziehen.

Wir hoffen, dass Sie uns in der Zukunft noch eine zweite Chance geben.
Mit freundlichen Grüßen,

Claudia G., Hoteldirektorin

Mehr

Fabian Tetzner

il y a 4 Jahre sur Google

2/5
Es wird angegeben es wäre mitten im Ort, jedoch ist es bis dahin noch ein ganzes Stück
Mehr

Salvador Perez

il y a 3 Wochen sur Google

1/5
I went with my partner to spend just one night, everything seemed nice, very nice views, good facilities that seemed to be perfect but everything that glitters is unfortunately not gold...
I gave as a deposit, because they ask for €150, which at first seemed a bit expensive to me, until then everything was perfect. When I arrived in Barcelona, ​​I asked for the deposit and they informed me that everything was ok and that they had not had a problem and that usually It takes an average of 6 days to complete the transaction, after those 6 days I call and they tell me that the leg of the bedside table is OFF and that they will not refund me, they send me the photos and everything... and from what you can see that the leg of the table is detached when we were there one night only to sleep and that table was used to leave phones, jewelry, etc. and in the photo you can see that the floor is mopped, everything picked up, etc. the table has logically been manipulated by I think that the cleaning people accidentally broke it but that is not the case, the fact is that through a photo it cannot be justified that I have broken the table. I don't know if I can explain that if they want they can sneak it in, I did. everything possible to declare that we have not misused the table but they did not understand it, be careful because at the client's expense they want to renew the furniture because it has become UNLOCKED due to the USE OF TIME or for whatever reason and that if in If I had broken it, I would have communicated it myself or previously arranged it so as not to pay those 150 euros.
Conclusion, be careful and if you want to go, make a video of how it is before and how you left it before because it seems that it is not the first time that it happens in this good hotel / apartment
Thank you
Bewertung 2024-03-06 09:50:34

(Translated by Google) Dear Savior,
Thank you very much for your review at Pierre & Vacances Andorra Bordes d'Envalira.

We are sorry that you had a negative experience regarding the deposit. This is why we inform clients of this €200 deposit upon arrival. We want to assure you that we always seek to be transparent in our policies and that the information about the deposit is detailed on our website.

We bid farewell cordially,

Claudia G., General Director

(Original)
Estimado Salvador,
Muchísimas gracias por su reseña en Pierre & Vacances Andorra Bordes d'Envalira.

Lamentamos que haya tenido una experiencia negativa con respecto al depósito. Es por ello que informarmos a los clientes de dicha fianza de 200€ a la llegada.Queremos asegurarle que siempre buscamos ser transparentes en nuestras políticas y que la información sobre el depósito está detallada en nuestro sitio web.

Nos despedimos cordialmente,

Claudia G., Directora general

Mehr

ANA M.I.

il y a 1 Monat sur Google

4/5
Very well equipped and complete apartments.
In the kitchen everything you need, large refrigerator, dishwasher and washer-dryer.
Large living room. PETS ALLOWED
We will return without hesitation
Bewertung 2024-03-06 08:50:07

(Translated by Google) Dear Ana,
It is very gratifying to know from your comments that we have been able to meet your expectations and that you have enjoyed these days with us.
We will love to welcome you again very soon if you return to Soldeu.

A very warm greeting,


Claudia G., General Manager

(Original)
Estimada Ana,
Resulta muy gratificante conocer por sus comentarios que hemos podido satisfacer sus expectativas y que ha disfrutado de estos días a nuestro lado.
Nos encantará recibirle nuevamente muy pronto si vuelve a Soldeu.

Un saludo muy cordial,


Claudia G., General Manager

Mehr

chris azer

il y a 2 Monate sur Google

4/5
Simpa
Very good apartment, room a little small but not annoying
Bewertung 2024-01-24 07:50:26

(Translated by Google) Dear Chris Azer,
We thank you for taking the care to write this review following your stay at Pierre & Vacances Andorra Bordes d'Envalira.

We are delighted that you found the apartment to your liking.

It would be a pleasure to welcome you again,


Claudia G., General Manager

(Original)
Cher Chris Azer,
Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Pierre & Vacances Andorra Bordes d'Envalira.

Nous sommes ravis que vous ayez trouvé l'appartement à votre goût.

Ce serait un plaisir de vous recevoir une nouvelle fois,


Claudia G., General Manager

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