Residenz Andorra Alba
74 €
1 Nacht Vom 30/04 bis zum 01/05  
Der angegeben Preis gilt für die gesamte Unterkunft, z.B. Studio 3 Personen, Vom 30/04 bis zum 01/05 . In Frankreich sind die angezeigten Preise ohne Kurtaxe.

Kundenrezensionen Andorra Alba

3.7

Gut

97 Bewertungen

5

37.1 %

4

26.8 %

3

15.5 %

2

7.2 %

1

13.4 %

Carolina Sarmiento

il y a 6 Monate sur Google

3/5
We stayed 3 nights, we went in summer. The apartment was good, the bathroom and kitchen were good, the sofa bed was terrible, the mattress was sinking. It's fine if you are young and you are going to spend a few days in the snow and you don't give importance to rest. The location is correct, perfect for getting to know the area. We stayed with my dog ​​and they gave us accessories and a sheet so she wouldn't dirty the sofa. Correct. When we left, we had to leave the kitchen clean, garbage collected, sheets out. I understand that it helps housekeeping, but we didn't go during high season. We were alone.
Bewertung 2023-08-30 08:54:08

(Translated by Google) Dear Carolina,
We appreciate that you shared your testimony after your stay at our Pierre & Vacances Andorra Alba El Tarter and that you conveyed to us your firm desire to visit us again on new occasions.

We are glad to know that you found our bathroom and kitchen facilities, as well as the location of the apartment, suitable for getting to know the area.

We also appreciate your comments about the care provided to your dog and the accessories provided.

We are sorry that you did not like the sofa bed and found it uncomfortable. While we take note of your comment, we understand that the assessment of this aspect depends on individual preferences.

Regarding cleaning tasks at the end of your stay, it is a common practice in our establishment to maintain hygiene and order in the apartments. We appreciate your understanding in this regard.

Waiting to have the opportunity to host you again, please receive a very cordial greeting.

Sincerely,


Claudia G., General Manager

(Original)
Estimada Carolina,
Apreciamos que compartiera su testimonio tras su paso por nuestro Pierre & Vacances Andorra Alba El Tarter y que nos traslade su firme deseo de volver a visitarnos en nuevas ocasiones.

Nos alegra saber que encontró adecuadas nuestras instalaciones de baño y cocina, así como la ubicación del apartamento para conocer la zona.

Agradecemos también sus comentarios sobre la atención a su perrita y los accesorios proporcionados.

Lamentamos que el sofá cama no haya sido de su agrado y le haya resultado incómodo. Si bien tomamos nota de su comentario, entendemos que la valoración de este aspecto depende de las preferencias individuales.

En cuanto a las tareas de limpieza al final de su estancia, es una práctica común en nuestro establecimiento para mantener la higiene y el orden en los apartamentos. Apreciamos su comprensión al respecto.

A la espera de tener la oportunidad de volver a hospedarle, reciba un saludo muy cordial.

Atentamente,


Claudia G., General Manager

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Emilio

il y a 7 Monate sur Google

4/5
The two-bedroom apartment with two bathrooms for 4 people more than meets the expectations of comfort, cleanliness, appliances and basic needs.
In relation to the deposit of 200 euros and extras such as parking, check-in times, check-out times and pets, all of this is specified when hiring the apartment.
Bewertung 2023-08-14 07:52:15

(Translated by Google) Emilio,

We would like to thank you for staying at our Pierre & Vacances Andorra Alba El Tarter apartments and for giving us your feedback.

We are glad to know that the two-bedroom apartment met your expectations in terms of comfort, cleanliness and equipment.

We appreciate your feedback on our deposit, parking, check-in, check-out, and pet policies. We strive to provide clear and detailed information to our guests to ensure a pleasant stay without surprises.

It will be very pleasant to welcome you again.

A cordial greeting,


Claudia G., General Manager

(Original)
Emilio,

Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Andorra Alba El Tarter y por trasladarnos su feedback.

Nos alegra saber que el apartamento de dos habitaciones cumplió con sus expectativas en cuanto a comodidad, limpieza y equipamiento.

Apreciamos sus comentarios sobre nuestras políticas de fianza, estacionamiento, check-in, check-out y mascotas. Nos esforzamos por proporcionar información clara y detallada a nuestros huéspedes para garantizar una estancia agradable y sin sorpresas.

Será muy grato poder recibirle nuevamente.

Un cordial saludo,


Claudia G., General Manager

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Miguel Galeano

il y a 1 Jahr sur Google

1/5
In the attention to complaints, they leave a lot to be desired. They demand a lot and do little. It leaves an impression of simply wanting to profit without doing their part. Appalling.
Bewertung 2022-12-28 10:50:45

(Translated by Google) Dear Miguel,
Thanks for your review.

We are sorry if the attention provided by our staff did not meet your expectations. Our team is usually characterized by professionalism and kindness in dealing with guests and we are sorry that you did not perceive it that way. However, with the lack of specificity in his comments, it is impossible for us to know what he is referring to. We would appreciate it if you would contact us directly so we can study your case in detail.

We remain at your complete disposal.

Best regards and happy holidays,

Claudia G., General Director

(Original)
Estimado Miguel,
Gracias por su reseña.

Sentimos si la atención brindada por parte de nuestro personal no estuvo a la altura de sus expectativas. Nuestro equipo se suele caracterizar por la profesionalidad y la amabilidad en el trato con los huéspedes y nos apena que no lo haya percibido así. No obstante, con la falta de concreción en sus comentarios, nos es imposible saber a qué se refiere. Agradeceríamos que se pusiera directamente en contacto con nosotros para poder estudiar su caso al detalle.

Quedamos a su total disposición.

Un saludo cordial y felices fiestas,

Claudia G., Directora general

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Irene Arias

il y a 1 Jahr sur Google

4/5
Nice apartments
Bewertung 2022-10-10 07:50:12

(Translated by Google) Dear Irene,

Thank you very much for your review about your experience at Pierre & Vacances Andorra Alba El Tarter.

We are glad that your stay at our facilities was satisfactory. We strive daily to provide the best service to our guests and comments like yours are, without a doubt, the greatest incentive to continue doing so.

We will love to welcome you again very soon. Greetings.

Claudia G., General Director

(Original)
Estimada Irene,

Muchísimas gracias por su reseña acerca de su experiencia en Pierre & Vacances Andorra Alba El Tarter.

Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.

Nos encantará recibirle nuevamente muy pronto. Cordiales saludos.

Claudia G., Directora general

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Alvaro Blanco sanles

il y a 1 Jahr sur Google

1/5
I don't give it even one star, we made a reservation for an apartment and Caldea Inu, and it turns out that we are going to Caldea and they had given us the normal Caldea, second to the regular cleaning apartments, dirty floors and stains on the beds and walls, etc. I would add photos if I could since I am currently in the apartment, thanks to these incompetents I will never return to the tarter again, and the office hours to collect keys well, let alone better, what a disaster?
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