(Translated by Google) Dear Olivier,
Thank you for this excellent feedback following your stay at Pierre & Vacances Barcelona Sants.

We are delighted that the proximity of the Badal metro has made your travels in our beautiful city of Barcelona easier.

It is always encouraging to learn that our team was able to offer you a warm welcome and that you appreciated the ability of our employees to communicate in French, thus allowing an easier and more pleasant exchange.

At Pierre & Vacances Barcelona Sants, we strive to make each stay as comfortable and pleasant as possible, and your comments confirm us in this direction. Thank you for choosing us for your visit to Barcelona.

Looking forward to welcoming you again,


Albert Buesa, General Manager

(Original)
Cher Olivier,
Merci pour cet excellent retour suite à votre séjour au Pierre & Vacances Barcelona Sants.

Nous sommes enchantés que la proximité du métro Badal ait facilité vos déplacements dans notre belle ville de Barcelone.

Il est toujours encourageant d'apprendre que notre équipe a su vous offrir un accueil chaleureux et que vous avez apprécié la capacité de nos collaborateurs à communiquer en français, permettant ainsi un échange plus aisé et agréable.

Chez Pierre & Vacances Barcelona Sants, nous nous efforçons de rendre chaque séjour aussi confortable et plaisant que possible, et vos commentaires nous confirment dans cette voie. Merci de nous avoir choisis pour votre visite à Barcelone.

Au plaisir de vous accueillir à nouveau,


Albert Buesa, General Manager

(Translated by Google) Dear Lara,
Thank you for letting us know your opinion.

We are pleased to hear that the location of the apartment was convenient for your travel needs and that you found the accommodation welcoming and bright. The presence of useful accessories is an aspect that we hold very dear to ensure a comfortable stay for our guests.

We appreciate your suggestion regarding possible agreements with local restaurants for take-away dinners and we will certainly take it into consideration to further improve our guests' experience.

We hope to have the pleasure of welcoming you back to Pierre & Vacances Barcelona Sants in the future. In the meantime, we send you our cordial greetings.


Albert Buesa, General Manager

(Original)
Gentile Lara,
Grazie per aver averci fatto conoscere la sua opinione.

Siamo lieti di apprendere che la posizione dell'appartamento sia stata comoda per le vostre esigenze di viaggio e che abbiate trovato l'alloggio accogliente e luminoso. La presenza di accessori utili è un aspetto che teniamo molto a cuore per garantire un soggiorno confortevole ai nostri ospiti.

Apprezziamo il suo suggerimento riguardo possibili convenzioni con ristoranti locali per cene take-away e lo prenderemo sicuramente in considerazione per migliorare ulteriormente l'esperienza dei nostri ospiti.

Speriamo di avere il piacere di accoglierla di nuovo presso il Pierre & Vacances Barcelona Sants in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.


Albert Buesa, General Manager

(Translated by Google) Dear Antonio,
Thank you for sharing your experience following your stay at Pierre & Vacances Barcelona Sants.

We are delighted to read that you appreciated the quality of our residence and our studios, designed to offer comfort and functionality.
However, we regret that the noise from the refrigerator disturbed your nighttime peace. Please accept our apologies for this inconvenience. We will carefully examine this element to ensure the proper functioning of our equipment.
Your satisfaction is our priority and your positive comments are an encouragement to the entire Pierre & Vacances Barcelona Sants team.

It would be a pleasure to see you again soon.
Yours sincerely,


Albert Buesa, General Manager

(Original)
Cher Antonio,
Merci de nous faire part de votre expérience suite à votre séjour au Pierre & Vacances Barcelona Sants.

Nous sommes ravis de lire que vous avez apprécié la qualité de notre résidence et de nos studios, conçus pour offrir confort et fonctionnalité.
Nous regrettons cependant que le bruit du réfrigérateur ait perturbé votre tranquillité nocturne. Veuillez accepter nos excuses pour ce désagrément. Nous allons examiner attentivement cet élément afin de nous assurer du bon fonctionnement de nos équipements.
Votre satisfaction est notre priorité et vos commentaires positifs sont un encouragement pour toute l'équipe de Pierre & Vacances Barcelona Sants.

Ce serait un plaisir de vous revoir prochainement.
Bien à vous,


Albert Buesa, General Manager

(Translated by Google) Dear Sam,
Thank you for letting us know your opinion.

We are pleased that you appreciated the quality of our apartments, the tranquility of the area and the courtesy of our staff.
Regarding the tourist tax, we apologize if it was not clearly highlighted at the time of booking. Regarding the deposit, it is a standard practice that ensures the apartments are looked after for all our guests and we ensure that information is made available through various channels, including our website.
We assure you that the feedback from our guests is valuable and contributes to the continuous improvement of our service.

Looking forward to welcoming you back to the Pierre & Vacances Barcelona Sants, we send you our warmest regards.


Albert Buesa, General Manager

(Original)
Gentile Sam,
Grazie per averci fatto conoscere la sua opinione.

Siamo lieti che abbia apprezzato la qualità dei nostri appartamenti, la tranquillità della zona e la cortesia del nostro personale.
Per quanto riguarda la tassa di soggiorno, ci scusiamo se non è stata evidenziata chiaramente al momento della prenotazione. Riguardo alla cauzione, è una prassi standard che assicura la cura degli appartamenti per tutti i nostri ospiti e ci assicuriamo che le informazioni siano rese disponibili attraverso vari canali, compreso il nostro sito web.
Le assicuriamo che i feedback dei nostri ospiti sono preziosi e contribuiscono al miglioramento continuo del nostro servizio.

In attesa di poterla accogliere di nuovo presso il Pierre & Vacances Barcelona Sants, le porgiamo i nostri cordiali saluti.


Albert Buesa, General Manager

(Translated by Google) Dear Florence,
Thank you for your comment following your stay at Pierre & Vacances Barcelona Sants.

We are delighted to read that you appreciated the location of our establishment, as well as the spaciousness and cleanliness of our accommodation, without forgetting the complete equipment of the latter. It is always encouraging to receive positive feedback regarding these essential aspects.
We take note of your remark on soundproofing and regret the inconvenience caused by external noise. Although we do not have direct control over the behavior of other residents, your comfort remains a priority and we are sorry for any inconvenience caused during your stay.
As for changing towels, we are happy that you found this service to your liking. Although bedding is not changed daily, we want to ensure that all our guests have optimal stay conditions.

We hope to see you again with us for a 100% successful stay.
Yours sincerely,


Albert Buesa, General Manager

(Original)
Chère Florence,
Merci pour votre commentaire suite à votre séjour au Pierre & Vacances Barcelona Sants.

Nous sommes ravis de lire que vous avez apprécié la localisation de notre établissement, ainsi que la spaciosité et la propreté de nos hébergements, sans oublier l'équipement complet de ces derniers. Il est toujours encourageant de recevoir des retours positifs concernant ces aspects essentiels.
Nous prenons bonne note de votre remarque sur l'insonorisation et regrettons les désagréments causés par les bruits extérieurs. Bien que nous n'ayons pas de contrôle direct sur le comportement des autres résidents, votre confort reste une priorité et nous sommes désolés pour cette gêne occasionnée durant votre séjour.
Pour ce qui est du changement des serviettes, nous sommes heureux que vous ayez trouvé ce service à votre goût. Bien que le changement de la literie ne soit pas quotidien, nous souhaitons assurer à tous nos clients des conditions de séjour optimales.

Nous espérons vous revoir parmi nous pour un séjour 100% réussi.
Bien à vous,


Albert Buesa, General Manager