Name: Hotel El Puerto
Brand: Pierre & Vacances
Price: 70 EUR
Availability: InStock
Rating: 3.8 (3108 reviews)

L'avis de nos voyageurs Hotel El Puerto

3.8

Bien

3108 avis

38.3 %

29.7 %

16.4 %

6.3 %

9.2 %

Sylvia Levolger

il y a 1 semaine sur G_Google Google

4/5

Rooms are big enough. Bathroom and shower are very good. Balcony is small. Clean towels daily and clean bed linen every 3 days.

Breakfast is good. It's just a shame that the choice is actually the same every day. The flavors are good.

A negative point is that items were stolen by a cleaning lady. We reported this to reception. Something would be done about it, but so far we have heard nothing, even after inquiring. The same answer every time they went after it.

It is also a pity that there is not enough shade at the pool. Maybe stretch more sun cloths or put up parasols.
It's also a shame that they were a bit pushy when ordering a drink in the sky bar/swimming pool.

Avis 2025-05-09 21:50:47

Dear Mrs Lelger,

Thank you for taking the time to review us.

We are glad that you liked our hotel facilities overall.

However, it is not nice to have guest accuse our staff of stealing. We are proud of every single member of it. We are not responble, however, for anything that is not left in the room safe.

We take note of your remarks in regards to the pool and the Sky bar.

Regards

José Luis Saíz
Director General / General Manager

Jakob Kold

il y a 2 semaines sur G_Google Google

4/5

Great view and location.

Avis 2025-05-09 21:50:24

Kære Hr. Kold,
mange tak for din behagelige anmeldelse.

Vi er glade for, at du værdsatte den fantastiske udsigt og den ideelle beliggenhed af Hotel El Puerto by Pierre & Vacances. Vores hotel ligger kun 30 meter fra den dejlige strand og tæt på livlige barer og restauranter, hvilket gør det til et perfekt udgangspunkt for at udforske Fuengirola.

Vi håber, du havde mulighed for at nyde de mange faciliteter, vi tilbyder, herunder vores tagterrasse med betagende havudsigt og vores restaurant, der serverer en lækker morgenmadsbuffet.

Og det vil selvfølgelig altid være en stor glæde at få lov at byde dig velkommen tilbage.

José Luis Saíz
Director General / General Manager

Marta Muñoz

il y a 3 semaines sur G_Google Google

5/5

A 3* hotel that I rate at 4*. In general very good, clean and large rooms (the family ones for 4), attentive and very pleasant staff, very well located on the beachfront and with a varied buffet (not excessively), but everything very delicious, very well cooked, I mean the dinners. Spectacular breakfast. In general highly recommended.

Avis 2025-04-23 08:55:40

Estimada Sra. Muñoz,

Muchas gracias por su reciente visita y por sus comentarios.

Nos complace enormemente que su estancia en Hotel El Puerto by Pierre & Vacances haya sido de su agrado.

Nos llena de satisfacción saber que valoró positivamente la limpieza y amplitud de nuestras habitaciones, la atención de nuestro personal, la ubicación privilegiada frente a la playa, y nuestra oferta gastronómica. Es gratificante leer que nuestras cenas y el desayuno buffet completo, servido en nuestro restaurante, han cumplido con sus expectativas de sabor y calidad.

Le esperamos en su próxima visita a Fuengirola. Atentamente,

José Luis Saíz
Director General / General Manager

Sandra Notelodigo

il y a 3 semaines sur G_Google Google

5/5

I was in your establishment until today, 04/22/2025, with 1 disabled person. This was reported to the Tourism office where I made the reservation and when we arrived, they were waiting for us and had an extra room prepared for this type of guests.
From our arrival to departure the treatment was SPECTACULAR from everyone. And I'm not saying names because they were ALL! Yes, there are many steps, but also many elevators for those who cannot or do not want to climb them.
Smoker friendly, which is not normal. On the terrace of the room 1 table with 2 chairs and 1 ashtray.
The change of towels and cleaning of the room was daily. Although EVERYTHING in the hotel was clean!!
The varied Buffet for all tastes!! And in our case, they were so kind that they asked me to call the Reception before going to the Restaurant, so that I wouldn't have to go down to the Reception, and could enter directly from my elevator to the Restaurant since, as I said, my husband is disabled and in a wheelchair!!
I went on vacation to get to know that beautiful city and taste its delights, and not to lock myself in the hotel. That's why I found the schedules very good.
In short, I would write a manuscript of how well they treated us and how good I felt in this Hotel!!
Thank you, thank you, thank you to all the staff at Hotel El Puerto! I hope to see you soon!! It's a 5?. and if I could give more, I would!!! Greetings from Sandra and Gerd.

Avis 2025-04-23 09:53:48

Estimada Sandra Notelodigo,
Muchísimas gracias por su reseña acerca de su experiencia en Hotel El Puerto by Pierre & Vacances.

Nos sentimos honrados de que su estancia en Hotel El Puerto by Pierre & Vacances haya sido tan positiva y gratificante.

Nos llena de alegría saber que la habitación adaptada para huéspedes con movilidad reducida estuvo a la altura de sus expectativas y que el servicio de nuestro personal fue excepcional. Es maravilloso que hayan disfrutado de la comodidad de nuestra terraza equipada y de la limpieza diaria, así como de nuestro variado buffet y la consideración especial en nuestro restaurante para facilitar su acceso. También estamos encantados de que la disposición de ascensores y escaleras, junto con nuestra amigable política para fumadores, hayan contribuido a su bienestar durante la estancia. Apreciamos sus amables palabras sobre los horarios del hotel, diseñados para que nuestros huéspedes puedan aprovechar al máximo su tiempo en la bella ciudad de Fuengirola.

Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo.
Un saludo cordial,

José Luis Saíz
Director General / General Manager

REGINA G

il y a 3 semaines sur G_Google Google

5/5

A hotel with an unbeatable location, where every detail is designed for the guest's comfort. The rooms are cozy, well-equipped and with the perfect space for a pleasant stay. The entire staff stands out for their professionalism and kindness, making the experience even more special.

I want to make a special mention of Miss Lucía, from the pool bar service. Their attention is exceptional: always attentive to customers, with a warm and polite attitude that raises the quality of service. Without a doubt, their presence makes a difference and turns each visit into an even more pleasant moment.
Thank you Lucia. It is always a pleasure that you serve me.

Avis 2025-04-23 08:55:01

Estimada Regina G,
Muchísimas gracias por su reseña acerca de su experiencia en Hotel El Puerto by Pierre & Vacances.

Nos alegra enormemente que su estancia en Hotel El Puerto by Pierre & Vacances haya sido tan satisfactoria.

Nos complace sobremanera que haya disfrutado de la ubicación privilegiada de nuestro hotel, las habitaciones confortables y bien equipadas, la comodidad general y nuestro personal altamente profesional y amable. Es maravilloso saber que la atención recibida en nuestro bar de la piscina ha contribuido a hacer su visita aún más especial. Agradecemos especialmente sus palabras hacia Lucía, cuyo servicio y actitud amable son un reflejo del compromiso que tenemos con la calidad y la excelencia en el servicio.

Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo.
Un saludo cordial,

José Luis Saíz
Director General / General Manager