Village Sainte-Anne
553 €
7 nuits du 11/10 au 18/10

L'avis de nos voyageurs Sainte-Anne

3.8

Bien

1769 avis

5

35.9 %

4

32.5 %

3

15.5 %

2

7.9 %

1

8.2 %

Françoise DrD

il y a 2 semaines sur Google

2/5
Considering the reviews below,
I thank the users for their enlightening feedback which encourages me not to follow up on the private travel offer at -42%…

Holidays I forget everything, especially the worries
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Joseph Moukarim

il y a 1 mois sur Google

1/5
Honestly quite disappointed.
Everything is expensive in the village and the apartments are old, cold water for the shower..

No “medical” space or a small medicine box.
Having had dengue fever there I was bedridden, my partner went to ask if there was at least doliprane (only treatment) the lady told her yes but they don't give access to the box medical (the point?)
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Helder Neves

il y a 1 mois sur Google

2/5
We are very disappointed to have booked our 15 days of vacation this summer for various reasons:

- No Wi-Fi upon our arrival and this lasted (5 to 6 days)
- The accommodation that was sold to us as renovated is a pure lie
- Poor cleaning (floor, kitchen, dirty microwave and spider web in the accommodation
- Ventilation grille blocked with tape and in poor condition
- Cracked and broken tiles
- In 15 days 2 x change of towels (Only 6 towels when we were 4 people)
- We had to go out in the evening to park our vehicle because the parking lot accommodates other customers who are not part of the establishment (no systematic checks of vehicles at the entrance).
-Swimming pool (liner) and deckchairs in poor condition and the same goes for people accessing the pool even though they had not reserved in the club (no control) therefore not enough deckchairs
- A swimming pool window broken and not replaced during our entire stay. (15 days)

In short, we are very far from the service that was sold to us.

Positive point: the kindness of the staff and a special mention for Mr Rudy who was kind enough to remove his vehicle from the parking lot to give us his place.
Avis 2024-09-27 11:23:53

Nous vous remercions d'avoir pris le temps de partager votre expérience et sommes ravis d'apprendre que vous avez apprécié la gentillesse de notre personnel.

Nous tenons à nous excuser pour les désagréments que vous avez rencontrés durant votre séjour. Sachez que notre résidence est en cours de rénovation et que nous faisons tout notre possible pour améliorer nos installations. Cela peut parfois entraîner des inconvénients, notamment en ce qui concerne la connectivité Wi-Fi et l'état de certains logements. Nous regrettons que vous ayez eu à faire face à ces problèmes.

Nous espérons que malgré ces désagréments, vous avez pu profiter de votre séjour. N’hésitez pas à nous contacter pour que nous puissions discuter de votre séjour via : https://contactariane.com/. Votre satisfaction est notre priorité, et nous souhaitons vraiment améliorer notre service.

L'équipe Pierre et Vacances

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Sandrine MSCH

il y a 1 mois sur Google

5/5
A superb memory of our stay. Great welcome, pleasant staff, nikel room (we had the one right next to reception, on the first floor with pool/sea view), nice little entertainment (beach volleyball, pool games, nwel singing, evening entertainment with good music ...) I loved it
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Midjy .D

il y a 1 mois sur Google

2/5
Mixed experience
Reservation of 3 adults, small futon for the 3rd person not made. Request for sheets from room service, they bring back sheets barely folded and wrinkled.
All the same, spacious room and useful kitchenette.
Remember to bring your water because there is no welcome bottle.... problematic when you arrive in the evening.
Otherwise there is a large main swimming pool but cleanliness needs to be reviewed... liner which is coming off.
The lunch buffet really needs to be revisited...
Large, clean garden and decent beach.
Parking is complicated. Lots of cars for little space.
I don't know if I would try the experience again
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