Résidence premium Les Hauts Bois
496 €
4 nuits du 14/12 au 18/12

L'avis de nos voyageurs Les Hauts Bois

4.0

Très bien

419 avis

5

44.9 %

4

32.7 %

3

11.2 %

2

4.8 %

1

6.4 %

Vincent Malbos

il y a 1 semaine sur Google

4/5
Very good stay, quality of the residence and the apartment, location for access to the ski slopes, only downside: the uncomfortable sofa
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Skander Zouari

il y a 2 semaines sur Google

4/5
Residence in Aime 2000 with the big advantage of starting on the ski slopes, on the blue slope of the Gulf.
The welcome is correct, there is the basic comfort you need for a ski vacation. We had a superb view of the slopes. Possibility of borrowing raclette machines from reception at no additional cost.
The wifi, on the other hand, leaves something to be desired.
On the sauna and hammam side, several rooms are out of service which means that there is a wait to use them. The gym is dilapidated with low-end and poorly maintained equipment, it should either be replaced or removed.
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Sakho rom

il y a 2 mois sur Google

3/5
Great welcome at reception +++
Very aging apartment, dilapidated balcony (wood), little storage space (none in one of the bedrooms), old-fashioned bathroom.
- - -Arrived, a broken glass on the terrace, table with crumbs and sticky, same bar.
Dishwasher not working properly.
Bathroom light that turns off by itself....
Cracked tiles everywhere.
+++ nice location close to everything.
In summary, being used to this type of holiday brand, the price is not in line with the condition of the accommodation. For the same price there is much better private accommodation, see the competition.
Avis 2024-02-20 15:50:00

(Translated by Google) We would first like to thank you warmly for your detailed feedback on your experience, Sakho, and we are delighted that you were delighted with the welcome from our team.

However, we are sincerely sorry to learn that the apartment did not meet your expectations in terms of modernity and cleanliness and that you experienced some malfunctions in certain elements. This situation does not reflect the usual quality of our services. Your comments are of great importance to us, as they allow us to identify areas for improvement. We would like to assure you that the maintenance of our residences is a priority, and we do everything we can to offer modern and clean accommodation. We will rectify these concerns.

We would like to have another opportunity to welcome you in order to offer you an experience that meets the true standards of Pierre & Vacances.

See you soon,
The Pierre & Vacances team

(Original)
Nous tenons tout d'abord à vous remercier chaleureusement pour votre retour détaillé sur votre expérience, Sakho, et nous sommes ravis que l'accueil de notre équipe vous ait comblé.

Cependant, nous sommes sincèrement désolés d'apprendre que l'appartement ne correspondait pas à vos attentes en termes de modernité et de propreté et que vous avez connu quelques dysfonctionnements de certains éléments. Cette situation ne reflètent pas la qualité habituelle de nos services. Vos commentaires sont d'une grande importance pour nous, car ils nous permettent d'identifier les points à améliorer. Nous tenons à vous assurer que l'entretien de nos résidences est une priorité, et nous mettons tout en œuvre pour offrir des logements modernes et propres. Nous allons rectifier ces soucis.

Nous aimerions avoir une nouvelle opportunité de vous accueillir afin de vous offrir une expérience conforme aux vrais standards de Pierre & Vacances.

A bientôt,
L'équipe Pierre & Vacances

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Maeva De Almeida

il y a 2 mois sur Google

5/5
Amazing staff!! Especially to Maud! THANKS
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Loïc Michel

il y a 2 mois sur Google

3/5
Beautiful residence, departure for the slopes at the foot of the building, nice common facilities.
Accommodation side very limited, absence of cold water in the kitchen, no pressure in the shower, accommodation less equipped than what is notified when booking.
Avis 2024-02-02 12:13:35

(Translated by Google) Thank you for your feedback, Loïc. Glad you enjoyed our residence and our facilities.

For your experience in your accommodation, do not hesitate to contact us directly during your next stay for fast and efficient assistance.

Hoping to offer you a five-star stay during your future getaway.

The Pierre & Vacances team

(Original)
Merci pour votre retour, Loïc. Heureux, que vous ayez apprécié notre résidence et nos équipements.

Pour votre expérience dans votre logement, n’hésitez pas à nous contacter directement lors de votre prochain séjour pour une assistance rapide et efficace.

En espérant vous offrir lors de votre future escapade, un séjour cinq étoiles.

L'équipe Pierre & Vacances

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