(Translated by Google) Dear Stefano,
Thank you for letting us know your opinion.

We are pleased to know that the new and well-kept apartments with large terraces met your satisfaction.

It is a source of pride for us that the privileged location just two minutes walk from the bay of Cala Marçal and the proximity to restaurants and services such as the supermarket contributed positively to your experience at Pierre & Vacances Mallorca Cecilia.

Regarding the overall structure, we appreciate your point of view and would like to underline that the satisfaction of our guests is at the center of our constant commitment to quality service.

Looking forward to welcoming you back to the Pierre & Vacances Mallorca Cecilia, we send you our warmest regards.


Catherine C., General Manager

(Original)
Gentile Stefano,
Grazie per averci fatto conoscere la sua opinione.

Siamo lieti di sapere che gli appartamenti nuovi e curati con ampie terrazze abbiano incontrato il suo gradimento.

È per noi motivo di orgoglio che la posizione privilegiata a soli due minuti a piedi dalla baia di Cala Marçal e la vicinanza a ristoranti e servizi come il supermercato abbiano contribuito positivamente alla sua esperienza presso Pierre & Vacances Mallorca Cecilia.

Per quanto riguarda la struttura generale, apprezziamo il suo punto di vista e ci teniamo a sottolineare che la soddisfazione dei nostri ospiti è al centro del nostro impegno costante per un servizio di qualità.

In attesa di poterla accogliere di nuovo presso il Pierre & Vacances Mallorca Cecilia, le porgiamo i nostri cordiali saluti.


Catherine C., General Manager

(Translated by Google) Dear Salys,
We thank you for taking the care to write this review following your stay at Pierre & Vacances Mallorca Cecilia.

We are delighted to hear that our property's location, just a few minutes' walk from a beautiful cove, helped make your stay enjoyable.

We take note of your comments regarding the lack of shops nearby at this time. Although our aim is to provide a peaceful haven away from the hustle and bustle, we understand that this may be an inconvenience for some of our guests and we are sorry.

It's also encouraging to know that you enjoyed our on-site facilities, including the swimming pool and sports fields, as well as the proximity to water activities. These elements are indeed among our guests' favorites and we are happy that they have enriched your stay.

Looking forward to welcoming you again,


Catherine C., General Manager

(Original)
Cher Salys,
Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Pierre & Vacances Mallorca Cecilia.

Nous sommes ravis d'apprendre que l'emplacement de notre établissement, à seulement quelques minutes à pied d'une magnifique crique, a contribué à rendre votre séjour agréable.

Nous prenons note de vos remarques concernant le manque de commerces à proximité, à cette période. Bien que notre objectif soit de fournir un havre de paix loin de l'agitation, nous comprenons que cela puisse être un inconvénient pour certains de nos clients et nous en sommes désolés .

Il est également encourageant de savoir que vous avez apprécié nos installations sur place, y compris la piscine et les terrains de sport, ainsi que la proximité des activités nautiques. Ces éléments sont effectivement parmi les favoris de nos clients et nous sommes heureux qu'ils aient enrichi votre séjour.

Au plaisir de vous accueillir à nouveau,


Catherine C., General Manager

(Translated by Google) Dear Christelle,
Thank you for your comment on Pierre & Vacances Mallorca Cecilia.

We are delighted to learn that your stay was very pleasant and that the beauty of the island encourages you to come back. This touches us deeply.

However, we regret that you were not informed that we have only been offering accommodation for 2 years already. We understand that this may have affected the comfort of your stay and we are sorry. Rest assured that we attach great importance to the satisfaction of our customers and that we are working to improve the communication of our available services.

We are delighted that you are considering visiting us again,

Sincerely,


Catherine C., General Manager

(Original)
Chère Christelle,
Merci pour votre commentaire sur Pierre & Vacances Mallorca Cecilia.

Nous sommes ravis d'apprendre que votre séjour a été très agréable et que la beauté de l'île vous incite à revenir. Cela nous touche profondément.

Nous regrettons cependant que vous n'ayez pas été informée que nous n´offrons seulement que l´hébergement depuis 2 années déjà.. Nous comprenons que cela ait pu affecter le confort de votre séjour et nous en sommes désolés. Soyez assurée que nous accordons une grande importance à la satisfaction de nos clients et que nous travaillons à améliorer la communication de nos services disponibles.

Nous sommes enchantés que vous envisagiez de nous rendre visite à nouveau,

Cordialement,


Catherine C., General Manager

(Translated by Google) Dear Sandrine,
Thank you for this excellent feedback following your stay at Pierre & Vacances Mallorca Cecilia.

We are delighted that your stay was satisfactory and take note of your feedback.

Thank you also for highlighting the comfort of your accommodation.

It was a joy to receive you.
We'll see you soon!
Sincerely,


Catherine C., General Manager

(Original)
Chère Sandrine,
Merci pour cet excellent retour suite à votre séjour au Pierre & Vacances Mallorca Cecilia.

Nous sommes ravis que votre séjour ait été satisfaisant et prenons note de votre retour.

Merci aussi d'avoir mis en avant le confort de votre logement.

Ce fut une joie de vous recevoir.
Nous vous disons à très bientôt !
Cordialement,


Catherine C., General Manager