Résidence Empuriabrava Marina
Hébergement indisponible pour ces dates
7 nuits du 07/02 au 14/02  
Le prix indiqué correspond à l'hébergement seul, par exemple , du 07/02 au 14/02 . En France, les prix affichés ne comprennent pas la taxe de séjour.

L'avis de nos voyageurs Empuriabrava Marina

4.1

Très bien

635 avis

5

43.8 %

4

34.3 %

3

13.2 %

2

3.5 %

1

5.2 %

Laura Gomez

il y a 1 semaine sur Google

4/5
Very nice, spacious apartments and the best: the views!! During our stay we were quite quiet, no noise could be heard. The roof area is very nice and there was no one there when we went up. We missed that the jacuzzi had hot water so we could get in, we thought it would be that way. To add a but: we asked at reception if our apartment had a balcony and they told us NO, that to have it we had to pay a supplement of €10 per night, we understand that they do this in high season, but now? Also, I see comments from other guests that they have been given a balcony without asking for it...
Avis 2024-03-18 16:51:04

(Translated by Google) Dear Laura, First of all, thank you very much for choosing our Pierre & Vacances Empuriabrava Marina apartments to enjoy your stay and for sending us your impressions about your experience.


We are very happy to know that you found the apartments to your liking, spacious and with pleasant views, and that you liked the tranquility and the rooftop area. Regarding the jacuzzi, it is true that we have a rooftop pool and a jacuzzi, although the water is not heated. We are sorry if this caused any confusion or inconvenience during your stay. Regarding the balcony situation, we understand your point of view and appreciate your feedback. Although the information provided indicates that some apartments do not have a terrace and that there is a supplement for this, it is always our intention to be flexible and consider the circumstances of each particular case, especially in less crowded seasons.

Waiting to have the opportunity to host you again, please receive a very cordial greeting.

Sincerely,


Gerente general

(Original)
Estimada Laura, En primer lugar, muchas gracias por elegir nuestros apartamentos Pierre & Vacances Empuriabrava Marina para disfrutar de su estancia y por hacernos llegar sus impresiones acerca de su experiencia.


Nos alegra mucho saber que encontró los apartamentos a su gusto, espaciosos y con vistas agradables, y que la tranquilidad y la zona de la azotea fueron de su agrado. Con respecto al jacuzzi, es cierto que contamos con una piscina en la azotea y un jacuzzi, aunque el agua no está climatizada. Lamentamos si esto causó alguna confusión o inconveniente durante su estancia. En cuanto a la situación del balcón, comprendemos su punto de vista y apreciamos su retroalimentación. Aunque en la información proporcionada se indica que algunos apartamentos no cuentan con terraza y que existe un suplemento por esta, siempre es nuestra intención ser flexibles y considerar las circunstancias de cada caso particular, especialmente en temporadas de menor afluencia.

A la espera de tener la oportunidad de volver a hospedarle, reciba un saludo muy cordial.

Atentamente,


General Manager

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Cesareo Martinez

il y a 1 semaine sur Google

5/5
I want to live there always, first line to the canal, it seems like you are on a cruise, the accommodations are good and spacious
Avis 2024-03-18 16:50:30

(Translated by Google) Dear Cesareo,
We would like to thank you for staying at our Pierre & Vacances Empuriabrava Marina apartments and for giving us your feedback.

We are pleased to know that your stay at our facilities was satisfactory. We work daily to provide the best experiences to those who visit us and we are proud to have achieved this in your case.

On the other hand, we are glad that the spacious and comfortable suites we have met your expectations. Guaranteeing the comfort of those who visit us is our main priority.

We say goodbye very cordially and look forward to welcoming you again very soon,


Gerente general

(Original)
Estimado Cesareo,
Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Empuriabrava Marina y por trasladarnos su feedback.

Nos complace saber que su estancia en nuestras instalaciones fue satisfactoria. Trabajamos diariamente por brindar la mejor de las experiencias a quienes nos visitan y nos enorgullece haberlo conseguido en su caso.

Por otra parte, celebramos que las amplias y cómodas suites de las que disponemos cumplieran con sus expectativas. Garantizar el confort de quienes nos visitan es nuestra principal prioridad.

Nos despedimos muy cordialmente y a la espera de volver a darle la bienvenida muy pronto,


General Manager

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Margot Sanchez

il y a 3 semaines sur Google

4/5
We took this apartment for the value for money. For the photos and comments about cleanliness, comfort. And although the apartments were a bit more expensive than the rest of the offer, we chose them. Large rooms, comfortable 150 bed, 2 single beds, 2 bathrooms, 1 complete. Incredible views of the canal from the balcony. We were given an apartment with a balcony (we hadn't asked for it, very grateful). Cleaning is not very careful, the corners of the bathroom floor had not been mopped, the bathroom shelf was all rusty, together black shower, some very old kitchen utensils, dirty wardrobes, very dirty tablet drawers, hastily made beds all full of wrinkles. The video intercom didn't work (you had to go down to open it), nor the alarm... It's a shame we didn't put a little care into the little details and spend a little more time.
Avis 2024-03-04 08:53:35

(Translated by Google) Dear Margot,
Thank you for taking the time to write this review.

We are delighted to hear that you appreciated the spaciousness of the rooms as well as the comfort of the bed and the canal views from the balcony. It is a pleasure for us that you were able to enjoy an apartment with a balcony without having requested it.

Regarding the aspects that did not meet your expectations, we deeply regret any shortcomings in cleaning and maintenance. This does not reflect our high standards of quality and service, and we will be sure to review cleaning procedures to ensure that every detail is ready for our guests.

Regarding the kitchen equipment and the condition of the furniture, we take note of your comments and will check the apartments to make sure everything is in perfect condition.

Receive a warm greeting,


General Manager

(Original)
Estimada Margot,
gràcies per haver dedicat uns moments a escriure aquesta valoració.

Ens alegra saber que vau apreciar l'amplada de les habitacions, així com la comoditat del llit i les vistes al canal des del balcó. És un plaer per nosaltres que hàgiu pogut gaudir d'un apartament amb balcó sense haver-lo sol·licitat.

Pel que fa als aspectes que no van complir amb les seves expectatives, lamentem profundament qualsevol mancança en la neteja i manteniment. Això no reflecteix els nostres alts estàndards de qualitat i servei, i ens assegurarem de revisar els procediments de neteja per garantir que tots els detalls estiguin a punt per als nostres hostes.

Pel que fa a l'equipament de la cuina i l'estat dels mobles, prenem nota dels seus comentaris i revisarem els apartaments per assegurar-nos que tot estigui en perfectes condicions.

Rebi una cordial salutació,


General Manager

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marie-christine brantus

il y a 1 mois sur Google

5/5
Very pleasant stay
Top notch welcome
Apartment very good and clean we recommend
This establishment
Avis 2024-02-26 09:53:42

(Translated by Google) Dear Marie-Christine,
Thank you for this excellent feedback following your stay at Pierre & Vacances Empuriabrava Marina.

We are delighted that you found the apartment to your liking and that the cleanliness met your expectations. Your recommendation is a true mark of trust for us and we are honored by it.

We look forward to welcoming you again for another quality experience.

Yours sincerely,


general manager

(Original)
Chère Marie-Christine,
Merci pour cet excellent retour suite à votre séjour au Pierre & Vacances Empuriabrava Marina.

Nous sommes ravis que vous ayez trouvé l'appartement à votre goût et que la propreté ait été à la hauteur de vos attentes. Votre recommandation est pour nous une véritable marque de confiance et nous en sommes honorés.

Au plaisir de vous accueillir de nouveau pour une autre expérience toujours de qualité.

Bien à vous,


General Manager

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Sandra Ferreira

il y a 1 mois sur Google

3/5
The apartments are good but be careful with maintenance.
In our apartment, broken table leg, rickety fridge...small things but it's a shame.
Avis 2024-02-26 09:52:45

(Translated by Google) Dear Sandra,
We thank you for taking the care to write this review.

We are delighted to hear that you liked the apartments.

However, we regret the inconvenience you have encountered, we attach great importance to the quality of our equipment.
Corrective measures will be taken.

We hope to have the opportunity to see you again with us for a 100% successful stay.
Yours sincerely,

general manager

(Original)
Chère Sandra,
Nous vous remercions d'avoir pris le soin de rédiger cet avis.

Nous sommes ravis d'apprendre que les appartements vous ont plu.

Cependant, nous regrettons les désagréments que vous avez rencontrés, nous attachons une grande importance à la qualité de nos équipements.
Les mesures correctrices seront prises.

Nous espérons avoir l'opportunité de vous revoir parmi nous pour un séjour 100% réussi.
Bien à vous,

General Manager

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