Résidence premium Les Terrasses d'Hélios
Hébergement indisponible pour ces dates
2 nuits du 26/01 au 28/01  
Le prix indiqué correspond à l'hébergement seul, par exemple , du 26/01 au 28/01 . En France, les prix affichés ne comprennent pas la taxe de séjour.

L'avis de nos voyageurs Les Terrasses d'Hélios

4.4

Très bien

438 avis

5

62.8 %

4

26.3 %

3

4.8 %

2

1.8 %

1

4.3 %

Michel Vanhersecke

il y a 5 jours sur Google

5/5
Residence 5⭐️ welcoming staff and always available, quality services with indoor heated swimming pool, sauna, hammam, jacuzzi!
Tiut is nearby: free shuttle for those who wish to go down to Flaine or ski-in/ski-out departure/arrival from the residence! We had a great week there!
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Bruno Schertzer

il y a 1 semaine sur Google

5/5
Ski-in/ski-out location, exceptional welcome, we called before booking to ask several questions, the person we contacted (Manon) did everything to answer us, she even called us back the next day to provide additional information.
The residence is top notch, well equipped, there is even a free shuttle system outside of the ski bus (we were during school term)

We will come back
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dupré franck

il y a 1 semaine sur Google

1/5
No... the receptionist was execrably friendly with the bus driver who was blocked by a poorly parked utility vehicle in the roundabout leading to the hotel, even if I can understand sometimes! But hey, the vehicle had been there for hours and reception was aware of our arrival.
Avis 2024-03-20 14:19:04

(Translated by Google) We understand your frustration, Franck, and we offer you our most sincere apologies for this incident upon your arrival.

We would like to assure you that our staff is usually dedicated and that we attach great importance to the satisfaction of our customers.

We regret that this time things did not go as planned for the stuck vehicle. Your feedback is valuable and will allow us to improve our services in the future.

Hoping to have the opportunity to welcome you again in better conditions.

The Pierre & Vacances team






(Original)
Nous comprenons votre frustration, Franck, et nous vous présentons nos plus sincères excuses pour cet incident lors de votre arrivée.

Nous tenons à vous assurer que notre personnel est habituellement dévoué et que nous attachons une grande importance à la satisfaction de nos clients.

Nous regrettons que cette fois-ci les choses ne se soient pas déroulées comme prévu pour le véhicule bloqué. Votre feedback est précieux et nous permettra d'améliorer nos services à l'avenir.

Espérant avoir l'opportunité de vous accueillir à nouveau dans de meilleures conditions.

L'équipe Pierre & Vacances




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Olivier Pelizzari

il y a 3 semaines sur Google

5/5
Very good restaurant and staff up to standard and very friendly..
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Dominik D

il y a 3 semaines sur Google

5/5
We have just returned from a ski holiday, in the Chalet section, at the Top!! Everything was perfect, plus great weather. I would happily come back.
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