Very central location, welcoming, large rooms, good service, next to the beach and promenade, very good staff

The Palmeral by Pierre & Vacances.

This hotel truly lives up to its stars. All the staff, from reception to housekeeping and restaurant, are incredibly friendly and professional. The rooms are very spacious with a terrace, a modern and fully equipped bathroom, and two 1.35m beds. We stayed at this hotel on a full-board basis. The buffet was very varied. We left very happy and grateful for the service and attention we received. Warmest regards to everyone at this hotel.

The first three days were a major problem with the hot water. It was either scalding hot or ice-cold. The air conditioning wasn't working, even though the room was warm. I was moved from room 551 to 413, which was a significant inconvenience, and the air conditioning didn't work for the next four days. I had to make numerous visits to reception. It was a complete disaster. The food was generally bad, with a lot of frozen and unhealthy food, and the grilled items were always dry and overcooked. The fish was awful. The chicken was acceptable. We won't be back.

We had a wonderful week at this hotel. The location is excellent, close to the beach and bus stops. The facilities are very good, though not outstanding, but clean and offer plenty of activities for seniors.
The food, while it could be improved, wasn't bad, although I would have liked more fruit and ice cream. The hotel clearly makes an effort to vary the menu without sacrificing variety or nutritional quality.
As always, many of the negative aspects are more the fault of the guests than the hotel itself. I recommend this hotel.

As for my experience, the staff were excellent, a 10 out of 10, although in the room, the bathroom had a horrible rotten smell that was unbearable (although it was quite clean) and the pillows were not comfortable at all, but otherwise everything was great.