Name: Résidence Salou
Brand: Pierre & Vacances
Price: 119 EUR
Availability: InStock
Rating: 4.2 (1480 reviews)

L'avis de nos voyageurs Salou

4.2

Très bien

1480 avis

50.6 %

31.2 %

9.3 %

2.8 %

6.0 %

Plus récentsPlus anciensMeilleures notesMoins bonnes notes

Valèrie Pledel

Il y a 1 semaine sur G_Google Google

4/5

We stayed as a family, and the residence is well located, 12 minutes from the town center and the beach.

The place is peaceful, surrounded by greenery, and we had a lovely view of the beautiful blue pool. The pool was clean and the perfect temperature. It would be nice to have a few more sun loungers for those who want to sunbathe and a small bar for those who want to enjoy a refreshing drink or an ice cream. The apartment is comfortable and spacious with its two bathrooms, which is very convenient! It just needs a Nespresso machine and some decoration in the rooms. The staff is friendly. We had a great holiday in Salou.

Avis 2026-08-15 12:12:39

Chère Valèrie,
Merci d'avoir pris le temps de rédiger ce commentaire.

Votre appréciation de notre emplacement stratégique et des piscines entretenues nous encourage dans nos efforts quotidiens.

Nous regrettons les manques perçus en matière de services complémentaires. Concernant les transats, leur disponibilité varie selon la fréquentation mais nous étudions des solutions pérennes.

Votre satisfaction globale reste notre meilleure récompense, particulièrement vos éloges sur le professionnalisme de notre équipe.

Au plaisir de vous accueillir à nouveau pour un séjour 100 % réussi,

General Manager

L FERREIRA

Il y a 1 semaine sur G_Google Google

1/5

Unfortunately, we are the fourth family to have been burglarized in Pierre & Vacances Salou accommodations this August 2026, and that only includes the cases we are aware of. How many other families have suffered the same fate without our knowledge?

It is simply shameful and completely unacceptable, especially considering the prices charged for these rentals. We pay for a peaceful and secure holiday, not to leave feeling abandoned after a burglary.

The most scandalous aspect of this situation is Pierre & Vacances' attitude, refusing to take responsibility. Instead of acknowledging the seriousness of the situation, the group is trying to downplay it and provide information that, in our experience, does not reflect reality.

To date, the only response from headquarters amounts to a simple apology. An apology is absolutely insufficient in the face of such a serious situation. Complaints have been filed, and we now expect responses and, above all, action.

Pierre & Vacances, take responsibility and respect your customers!

ktrin moncet

Il y a 1 semaine sur G_Google Google

2/5

We just arrived at the residence after a very difficult check-in.
I had contacted them the previous week, but they hadn't given me any specific information except that we had to arrive after 4 PM. I received an email today at 4:54 PM stating that we had to arrive before 5 PM. We arrived just after that time—it was impossible to get in to unload the cars or park nearby (I had asked about this and was told we could do so upon arrival). I made an incredible number of calls, but no one answered, neither in France nor in Salou, not even on the emergency line, except at the very end in Barcelona.
In the end, I managed to get through to the reception of another residence, which helped us as best it could. I hope we did things right because it was really very complicated.
We have been renting from Pierre & Vacances for years, and this is the first time we have been abandoned, and the service is not up to the price. I should mention that I speak Spanish, which helped us with our request to access the apartment. In short, never again.

Avis 2026-08-13 08:18:37

Cher Ktrin,
Merci pour votre fidélité !

Nous sommes sincèrement désolés que votre expérience n'ait pas été à la hauteur de vos attentes.

Par ailleurs, nos horaires de réception sont communiqués sur toutes nos plateformes, et un numéro d'urgence disponible 24h/24 permet normalement de répondre aux situations imprévues.

En outre, le parking intérieur payant de la résidence est disponible sur réservation.Il est toujours préférable de réserver avant l'arrivée afin d'éviter les malentendus.

Nous souhaiterions vous revoir afin de changer votre perception de notre établissement.
Bien à vous,

General Manager

danielle devos

Il y a 1 semaine sur G_Google Google

5/5

Great stay, very pleasant residence close to the city centre, I recommend it.

Avis 2026-08-10 14:11:48

Chère Danielle,
Merci pour votre recommandation de Pierre & Vacances Salou !

Il est formidable que vous ayez vécu un séjour si réussi chez nous, et que vous ayez apprécié notre résidence.

De plus, nous nous réjouissons que vous ayez pu profiter de notre situation privilégiée, à seulement 700 m de la plage.

Au plaisir de vous compter de nouveau parmi nous,

General Manager

Ouacim AL MIKDAD

Il y a 2 semaines sur G_Google Google

3/5

Too much noise and people supposedly pressing the wrong intercom button after midnight. The young people don't respect the family-oriented nature of the residence. I won't be going back.

Avis 2026-08-04 13:11:16

Cher Al Mikdad,
Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions avec nous.

Nous regrettons les désagréments liés à l’ambiance nocturne et au non-respect des règles de vie commune.

Notre équipe rappelle systématiquement les consignes de bonne conduite et intervient rapidement en cas de comportement inapproprié. La sécurité et le confort des familles restent notre priorité absolue dans ce cadre résidentiel arboré.

Au plaisir de vous recevoir à nouveau pour un séjour pleinement réussi,

General Manager