L'avis de nos voyageurs Hotel Lloret Santa Rosa

3.9

Bien

813 avis

5

44.9 %

4

26.3 %

3

14.6 %

2

5.9 %

1

8.2 %

Philippe CROG

il y a 3 jours sur Google

5/5
Stayed in July 2025.
The hotel is ideally located for an immersive experience in Lloret de Mar, but not for getting close by car. There's no parking available. Our solution: renting a parking space at the Portolloret shopping center (around €60 for 1 week), a 25-minute walk away. Not a big deal, since almost all the leisure activities are nearby.
Very clean, spacious room, air-conditioned (a little noisy), and lacking hooks for drying clothes and towels (hence the one star reduction). Impeccable room service.
The sea-facing rooms offer a sea view from the 4th floor with a balcony and very little overlooking.
The rooftop bar and pool offer a beautiful view.

The huge plus is the staff. From reception, to room service, to the bar and restaurant staff, the welcome is very warm and responsive; We received 3 requests for technical assistance in our room (TV, blanket request, and toilet leak). Each time, the technicians arrived within 5 minutes, and the blankets were delivered the same day.

We recommend the half-board option with dinner, consisting of a buffet offering a variety of dishes every night of the week. For families and groups, this has the advantage of being suitable for most people. And it's also very tasty.

As this is a very festive city, some nighttime disturbances with groups of young people do cause noise. We were tolerant, but we did have to request the reception desk to intervene due to excessive noise one evening at midnight. The situation was resolved within 10-15 minutes by the hotel staff.

In short, an extremely exotic stay in a pleasant setting. A very good place to stay.

A big thank you to the Hotel Santa Rosa and its staff.
Avis 2025-07-27 00:12:48

Cher Hôte,
Merci à vous pour ce partage d'expérience.

Nous sommes ravis que votre séjour à l'Hôtel Lloret Santa Rosa by Pierre & Vacances ait été une expérience enrichissante.

Votre satisfaction concernant la propreté de votre chambre nous fait plaisir. L'efficacité de notre équipe technique, qui a su répondre rapidement à vos demandes d'intervention, reflète notre engagement envers le bien-être de nos hôtes. Notre restaurant buffet, avec ses mets variés et savoureux, semble avoir parfaitement répondu à vos attentes.

Néanmoins, nous prenons note des points d'amélioration concernant les équipements de la chambre. Sachez que nous mettons tout en œuvre pour optimiser le confort de nos hôtes.

Finalement, nous sommes particulièrement touchés par vos compliments sur notre personnel. Leur dévouement et leur réactivité, notamment dans la gestion des situations nocturnes, témoignent de notre volonté d'offrir un service d'excellence. La vue mer depuis notre rooftop et votre balcon a visiblement contribué à rendre votre séjour mémorable.

Nous serions ravis d'avoir l'occasion de vous revoir pour un séjour parfaitement réussi.
Sincères salutations,

Hotel Lloret Santa Rosa Pierre & Vacances

Voir plus

petra dolha

il y a 3 semaines sur Google

2/5
The only positive thing about this hotel (which claims to be 4 stars, but is more like 2) is its proximity to the beach and the tourist center of the resort. It is not a hotel for families with children. Total chaos in the kitchen - starting from 6 am until 11 pm - smashing dishes, screaming and other ... noises that you can enjoy from the 4th floor every morning and evening. If you are lucky enough to have partying neighbors, you can say goodbye to sleep. What is worse is that this behavior is tolerated by the hotel - maybe even encouraged (???). This hotel is strictly intended for partying teenagers who, most likely, re-arrange the interior of the room every night. I will definitely not return to this place with my family and I will never recommend this hotel.
Avis 2025-07-11 09:14:41

Dragă Petra,

Vă mulțumim că ați ales Hotel Lloret Santa Rosa by Pierre & Vacances și pentru împărtășirea impresiilor dumneavoastră!

Suntem bucuroși să citim că ați apreciat locația hotelului nostru, aflat la câțiva pași de plajă și de zona centrală a stațiunii. Accesul rapid către puncte de interes este, pentru mulți dintre oaspeții noștri, un aspect important atunci când aleg să ne viziteze.

Totodată, ne pare rău că experiența dvs. nu a corespuns tuturor așteptărilor dumneavoastră. Observațiile referitoare la atmosfera din hotel și la confortul pentru familii ne ajută să înțelegem mai bine nevoile diferite ale oaspeților. Echipa noastră este prezentă non-stop pentru orice solicitare și intervenție, iar pe durata verii asigurăm și personal de securitate de noapte pentru siguranța și liniștea tuturor celor cazați. Vă asigurăm că luăm în considerare fiecare mesaj transmis și încurajăm oricând contactarea recepției, dacă apar situații care pot afecta confortul în timpul sejurului.

Sperăm să ne acordați șansa de a vă demonstra că putem oferi o experiență adaptată nevoilor întregii familii.

Cu stimă,

Hotel Lloret Santa Rosa Pierre & Vacances

Voir plus

Alessandro Cilluffo

il y a 3 semaines sur Google

5/5
Beautiful, 100 meters from the center and the beach, terrace with swimming pool and bar, sandwich shop and music with DJ. Paid parking 13 euros per day. I will return
Avis 2025-07-02 20:15:24

Gentile Alessandro,
La ringraziamo per aver condiviso la Sua esperienza con noi.

Siamo lieti di sapere che il Suo soggiorno presso il nostro hotel sia stato così piacevole.

La nostra terrazza panoramica con piscina, bar e intrattenimento musicale offre un'atmosfera unica per i nostri ospiti.

Per quanto riguarda il parcheggio, ci scusiamo per eventuali disagi. Abbiamo un accordo speciale con il Casino che ci permette di offrire una tariffa agevolata di 18€ al giorno invece di 25€.

Infine, la posizione strategica del nostro hotel, a pochi passi dal centro e dal mare, rappresenta un vero punto di forza per i nostri ospiti.

Speriamo di poterLa accogliere nuovamente presso la nostra struttura.
Cordiali saluti,

Hotel Lloret Santa Rosa Pierre & Vacances

Voir plus

jordi martínez vilalta

il y a 1 mois sur Google

3/5
The room was good, the beds were comfortable, it's an old but renovated hotel, the breakfast was very varied and quite good, dinner wasn't bad either, but we spent the night of San Juan and upstairs of the hotel they have a terrace with the pool and a bar to have "something" very cool and it turns out that on the night of San Juan, they "kicked us out" because they close at 11:00 p.m., they kicked us out at 10:50 p.m., because in the words of the waitress: she also had to go home to celebrate San Juan, and I don't mean that they closed the bar, they close the whole terrace, so that nobody enters I suppose, anyway my experience was not very good to be honest.
Avis 2025-07-01 10:15:16

Estimado Jordi,
Le agradecemos que haya dedicado su tiempo a compartir su experiencia con nosotros.

Nos complace saber que disfrutó de nuestras instalaciones renovadas y del confort de las camas en su habitación. La calidad del descanso de nuestros huéspedes es una prioridad para nosotros.

Lamentamos sinceramente que su experiencia en la noche de San Juan no cumpliera con sus expectativas. Nuestro horario de cierre está establecido para garantizar el descanso de todos nuestros huéspedes, aunque entendemos su deseo de prolongar la celebración en nuestra terraza.

Por otro lado, nos alegra que haya valorado positivamente nuestra oferta gastronómica, tanto el abundante desayuno buffet como la cena. Nuestra terraza superior, con su piscina y zona de bar, ofrece un espacio único para relajarse con vistas panorámicas.

Esperamos tener la oportunidad de darle nuevamente la bienvenida para brindarle una experiencia más satisfactoria.
Atentamente,

Hotel Lloret Santa Rosa Pierre & Vacances

Voir plus

Michael Wisner

il y a 1 mois sur Google

5/5
Close to the promenade, but 10-15 minutes from the party district. Nice rooftop bar. Good food. Some of the staff were multilingual and friendly. The balcony, however, was extremely small and more like a walk-in window.
Avis 2025-06-22 16:12:05

Sehr geehrter Michael,
vielen Dank für Ihre positive Bewertung!

Wir freuen uns sehr über Ihre positive Gesamtbewertung des Hotel Lloret Santa Rosa by Pierre & Vacances.

Unsere Dachterrassen-Bar und die ausgezeichnete Küche scheinen Sie besonders beeindruckt zu haben. Auch das mehrsprachige Personal hat sich bemüht, Ihren Aufenthalt so angenehm wie möglich zu gestalten.

Bezüglich der Balkongröße möchten wir uns für etwaige Unannehmlichkeiten entschuldigen.

Abschließend freut es uns, dass Sie die vorteilhafte Lage unseres Hotels zu schätzen wussten, die sowohl Ruhe als auch Nähe zu allen Annehmlichkeiten bietet.

Hoffentlich entscheiden Sie sich auch in der Zukunft wieder für uns.
Freundliche Grüße,

Voir plus
Veuillez patienter...