Everything was perfect, as always! The place is perfect for going with kids. The entertainers are amazing. Just look at how the kids react to them every time they see them!

Please provide more shade. We spent three nights as a room-only option.
Everything was very good. Excellent value for money. The biggest drawback is that it's located in a deserted area, and there's almost no shade around the pool area. This is an urgent area for improvement. It's not just a matter of adding two or three more umbrellas. They should provide much more shade to make everyone's stay more enjoyable.

Normally, I prefer not to write bad reviews. The hotel has several shortcomings that I could overlook. But we had the worst possible experience: the Yaiza children's guide. On the last day of our vacation, she was at the children's club. We dropped off two boys and a girl at the club at 3:00 PM and left. They liked the guide, who speaks little Spanish but speaks French, and wanted to play soccer with him. But that day there were other plans, and due to a misunderstanding between the children and Yaiza (although she speaks quite a bit of Spanish with children), she decided they didn't want to stay at the club, which they didn't. She crossed my son's name (which she had misspelled) off the list and added the new arrivals after the children. When she finally realized the children wanted to stay at the club and there was no more room, she started calling us 11 minutes after we dropped them off (at 3:11 PM) and kicked the three children out of the club. I was in shock. A horrible experience, a nasty girl. I recommend avoiding it (another girl, Anna, was working at the club on other days; she's pleasant and friendly.)
Since, in my opinion, Yaiza's disrespectful and unprofessional behavior forced me to leave a negative review, I'm also attaching photos of those moments from the hotel and the room, which would also be good to correct.

Despite this bad experience, I also want to highlight some positive aspects of the hotel. There are several recreational areas, such as soccer and basketball fields, and a large pool. Our terrace had great views, and the two-bedroom apartments are quite spacious, although a renovation would be advisable. There are also several beautiful beaches about 10 minutes away.

In the evenings, the children really enjoyed the mini-disco, hosted by a very friendly entertainer who speaks Spanish, French, and English and is very good with the little ones.

Happy vacation, everyone! Choose your destinations wisely to make your experience unforgettable... for the better :)

It was a great surprise to discover this accommodation. I have few negative things to say.
The facilities, both for their vegetation and for their well-kept pool areas and public spaces, seemed unbeatable.
The service, throughout, was very attentive and friendly at the same time. You won't see a single bad thing.
The rooms/apartments were very well maintained and very clean. Not a single amenity was missing.
If we were to find a negative, I think the worst thing would be that there's nothing close to the property. You have to take the car for anything.
In conclusion, if you're looking for an oasis of tranquility with your children, who won't want for anything, look no further.
In terms of quality/price, quality is above all else.

Everything fabulous