(Translated by Google) Dear Benito,
We would like to thank you for staying at our Pierre & Vacances Altea Beach apartments and for giving us your feedback.

We are glad that your stay at our facilities was satisfactory. We strive daily to provide the best service to our guests and comments like yours are, without a doubt, the greatest incentive to continue doing so.

We say goodbye with our warmest regards and look forward to welcoming you again very soon.

Sincerely,


Gerente general

(Original)
Estimado Benito,
Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Altea Beach y por trasladarnos su feedback.

Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.

Nos despedimos con nuestros más cordiales saludos y a la espera de volver a darle la bienvenida muy pronto.

Atentamente,


General Manager

(Translated by Google) Dear Sergio,
Thanks for your review.

We are glad to know that you enjoyed the views and the tranquility of our rooms.

We are sorry that you had a negative experience with our front desk staff. We strive to provide friendly and efficient service, and we will take your feedback into account to improve this.

Regarding the €200 deposit, it is standard procedure at our property and we regret if it was not communicated properly. We appreciate your suggestion regarding cleaning and cooking basics, and we will take steps to improve in this regard. We are sorry that the beach was not to your liking, although our location offers access to other nearby beaches that may be of interest to you. We understand that the location may be a drawback for some guests, but it is also part of the charm of our property being away from the hustle and bustle and offering a peaceful atmosphere.

We bid farewell cordially,


(Original)
Estimado Sergio,
Gracias por su reseña.

Nos alegra saber que disfrutó de las vistas y la tranquilidad de nuestras habitaciones.

Lamentamos que haya tenido una experiencia negativa con nuestro personal de recepción. Nos esforzamos por brindar un servicio amable y eficiente, y tomaremos en cuenta sus comentarios para mejorar en este aspecto.

En cuanto a la fianza de 200 €, es un procedimiento estándar en nuestra propiedad y lamentamos si no fue comunicado adecuadamente. Agradecemos su sugerencia sobre los elementos básicos de limpieza y cocina, y tomaremos medidas para mejorar en este aspecto. Lamentamos que la playa no haya sido de su agrado, aunque nuestra ubicación ofrece acceso a otras playas cercanas que podrían ser de su interés. Entendemos que la ubicación puede ser un inconveniente para algunos huéspedes, pero también es parte del encanto de nuestra propiedad al estar alejada del bullicio y ofrecer un ambiente tranquilo.

Nos despedimos cordialmente,

(Translated by Google) Dear guest,
We are very grateful for your excellent rating.

We are glad that you highlighted the good weather and the tranquility of our location. We are close to the marina and the Mediterranean Sea which offers a pleasant environment to enjoy.

Our goal is to provide a relaxing and comfortable environment for guests and we are very pleased to have succeeded in doing so for you.

We hope to have the pleasure of welcoming you again in the future.

Greetings,

Gerente general

(Original)
Estimado huésped,
Le estamos muy agradecidos por su inmejorable valoración.

Nos alegra que destacara el buen clima y la tranquilidad de nuestra ubicación. Estamos cerca de la marina y el mar Mediterráneo lo que ofrece un entorno agradable para disfrutar.

Nuestro objetivo es proporcionar un ambiente relajante y cómodo para los huéspedes y es muy grato haberlo logrado en su caso.

Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

Cordiales saludos,

General Manager

(Translated by Google) Dear guest,
Thank you very much for choosing us to stay on your recent visit.

We are glad to know that you enjoyed our beautiful apartment and the spectacular views from the terrace. We appreciate your kind words about our reception staff, Alina and her colleague, who are always willing to help our guests.

We are sorry that you found the beach bar near the apartment entrance to be expensive. Although it is not part of our facilities, we are pleased to inform you that in the nearby Marina Greenwich there is a wide variety of restaurants and shops to suit all tastes and budgets.

We hope to have the pleasure of welcoming you again in the near future.

A cordial greeting,


(Original)
Apreciada huésped,
Mil gracias por elegirnos para hospedarse en su reciente visita.

Nos alegra saber que disfrutó de nuestro bonito apartamento y de las espectaculares vistas desde la terraza. Agradecemos sus amables palabras sobre nuestro personal de recepción, Alina y su compañero, quienes siempre están dispuestos a ayudar a nuestros huéspedes.

Lamentamos que haya encontrado caro el chiringuito cercano a la entrada del apartamento. Aunque no forma parte de nuestras instalaciones, nos complace informarle que en la cercana Marina Greenwich hay una gran variedad de restaurantes y tiendas para todos los gustos y presupuestos.

Esperamos tener el placer de recibirle nuevamente en un futuro cercano.

Un cordial saludo,

(Translated by Google) Hi Bjørnar,
Thank you for sharing your positive experience with us!

We are happy to hear that you appreciated the quiet atmosphere and the great view of the beach and the Mediterranean Sea from the apartment.

It is important to us to offer a comfortable and relaxing stay for our guests, and we are happy that we could fulfill this for you.

We hope to see you again soon for another pleasant experience at our apartment. With best regards,

General Manager

(Original)
Hei Bjørnar,
takk for at du delte din positive opplevelse hos oss!

Vi er glade for å høre at du satte pris på den rolige atmosfæren og den flotte utsikten over stranden og Middelhavet fra leiligheten.

Det er viktig for oss å tilby et behagelig og avslappende opphold for våre gjester, og vi er glade for at vi kunne oppfylle dette for deg.

Vi håper å se deg igjen snart for en ny hyggelig opplevelse ved vår leilighet. Med vennlig hilsen,

General Manager