L'avis de nos voyageurs La Rostagne

3.5

Bien

669 avis

5

28.8 %

4

30.8 %

3

18.8 %

2

9.4 %

1

12.1 %

bernard bogdanski

Publié depuis 1 semaine sur Google

3/5
Beautiful top-floor apartment with a lovely terrace. Too bad the bathroom is so small. The bedroom lacks a proper bed instead of a sofa bed.
Avis 2025-10-23 12:30:47

Merci d’avoir pris le temps de partager votre expérience à la Résidence La Rostagne, Bernard.

Profiter d’un appartement au dernier étage avec une jolie terrasse face au paysage, c’est un vrai plaisir, et nous sommes heureux que ce cadre ait contribué à votre séjour. Nous comprenons en revanche que la salle de bain étroite et l’option canapé convertible en lit principal aient pu nuancer votre confort.

Pour vos prochains séjours, nos équipes peuvent vous orienter vers des appartements disposant d’un lit double dans la chambre et offrant plus d’espace, afin de répondre au mieux à vos besoins. Vos remarques sont également précieuses pour guider nos améliorations futures et rendre nos hébergements toujours plus confortables.

Nous espérons que vous nous donnerez l’occasion de vous accueillir à nouveau, pour profiter pleinement de la terrasse et du charme de La Rostagne.

L’équipe Pierre & Vacances

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Sara Corso

Publié depuis 2 semaines sur Google

1/5
I'm writing this review, but I've never stayed at this hotel. We had a reservation through Booking.com with no cancellation option, and due to unforeseen issues beyond our control, including a canceled course, we were unable to use our 14-night reservation.
For a total of approximately €700. We notified Booking.com almost a month in advance that we wouldn't be using the room. We contacted Booking.com, and they told us they'd asked the hotel if they'd accept a refund, but the hotel refused. We contacted the hotel several times, including their main office in Paris. We were told to fill out a refund request form the same day we arrived. Their response, after a few days, was that there was nothing they could do.
It's ridiculous that a room remained vacant a month in advance; they could have re-rented it and even partially refunded us. But obviously, it would have been better to collect €700 and do absolutely nothing to accommodate us.
Poor understanding and courtesy towards customers.
Highly not recommended.
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Gianna Rizzi

Publié depuis 4 semaines sur Google

4/5
After seeing the photos on Google Maps, I called to book, requesting a sea-view apartment with a separate bedroom and parking (for an additional fee), with immediate payment in advance.
Upon arrival, we were assigned an apartment in the Résidence Les Mimosas on the 7th floor, but the elevator only goes to the sixth! You have to walk up to the top floor with your luggage up a very dangerous spiral staircase. Furthermore, in the so-called master bedroom, there was a sofa bed with its side facing the wall and two bunk beds. Parking was in another building, with no option to unload your luggage in front and move your car later. The residence IS NOT THE ONE IN THE PHOTOS.
Important: La Rostagne comprises several Résidences: one is Les Mimosas and the other Les Lavandes, built around the 1980s. Reception hours are 9 am - 12 pm and 4 pm - 7 pm.
After my complaints and an attempt to sell me the apartment anyway (which, in my opinion, was out of line), another apartment popped up in the Les Lavandes residence, 100 meters from Mimosas, on the 4th floor, no. 410, with a sea view and indoor parking. The facilities are nearly up to standard, and it matches the photos advertised on Google Maps. Special thanks to the receptionist who made our vacation a success!
Pierre et Vacances La Rostagne is NOT the one in the photos, but is made up of several residences spread across Rue de la Rostagne. Ask for the apartment in the Les Lavandes residence if you want an apartment that matches the photos you see on Google Maps, with indoor parking!
P.S. I removed one star because the elevator stopped working on Thursday morning, and on Saturday (the day of departure) it was still broken!
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Jacqueline Millat

Publié depuis 1 mois sur Google

4/5
Very decent residence, good location for all shops, beaches, transport etc... I recommend
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Benoit Renou

Publié depuis 1 mois sur Google

4/5
Pierre et Vacances is perfectly adequate in the heart of Juan les Pins.... Very practical for a short stopover in the region....
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Veuillez patienter...