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Francine Lachance
Il y a 5 jours sur Google
5/5
We've stayed at La Rivière several times. We've always been warmly welcomed by Mr. Nicolas, as well as Mathieu and Cameron this year. We hope to return again to enjoy this place which perfectly suits our tastes. Thank you!
Residence very well located near the city centre and very close to the Aiguille du Midi cable car, functional accommodations with views of Mont Blanc in the Aiglons building.
Disaster! We couldn't check into our room because "someone else extended their stay." Instead, we were given a much worse room, smaller, opposite the train station, above a pub and noisy buses. We weren't provided with towels, and the bedding was dirty. There was a wasp nest on the balcony, which the reception ignored. The room had no ventilation, and the window blind was broken – dark and stuffy. And it was outside the building where the common area is – we were placed in a regular, dark, run-down apartment building. The worst part was that absolutely no one at reception tried to resolve the problem, and when we reported it to Booking.com, they didn't answer the phone or respond to emails from Booking.com for days. Besides, the reception is on a perpetual siesta. Never again.