Residentie Les Temples du Soleil
€ 194
2 nachten van 25/04 tot 27/04

Klantenbeoordelingen Les Temples du Soleil

3.1

Goed

734 beoordelingen

5

18.5 %

4

24.1 %

3

23.8 %

2

11.4 %

1

22.1 %

Claudine Houguet

il y a 3 weken sur Google

4/5
Residence well located, the apartments are not new, but clean and functional.

Bruno S.

il y a 1 maand sur Google

5/5
Perfect at the foot of the slopes, magnificent view, excellent staff. Thank you for this week

Mat Labor

il y a 1 maand sur Google

1/5
We rented two accommodations for a week from 02/24 to 03/02/2024. Price: 4300 €€€€€ and all this for... unsanitary apartments. (cold, dismal hygiene, multiple damage, etc.)
Just see the attached photos...
Not to mention, the fights in the residence, the trash on the floor and so on.
The staff is super friendly and does what they can, but above all they suffer... The poor people.
Any val tho knows that this residence should be avoided.

TO ABSOLUTELY AVOID FOR FAMILIES or PEOPLE WISHING QUIETNESS!!!!
And also for those who love hygiene!!!
Beoordeling 2024-03-14 11:05:09

(Translated by Google) Sincerely, sorry, Mat to learn that your experience at the Pierre & Vacances Les Temples du Soleil residence was not up to par in terms of hygiene and tranquility. We would like to assure you that this is not the experience we aim to provide to our valued guests.

We understand your disappointment and regret the inconvenience encountered during your stay. We are delighted that you found our staff friendly and dedicated, but realize that this does not make up for the other disappointing aspects of your experience.

We take note of your suggestions and appreciate your feedback. We are determined to improve in order to guarantee pleasant stays for all our guests. We encourage you to submit your suggestions to our customer service, who will be happy to assist you and take your feedback into account for our future developments.

Here is the contact form: https://contactariane.com/

We hope to have the opportunity to welcome you again in the future and show you the improvements we have made.

The Pierre & Vacances team







(Original)
Sincèrement, désolés, Mat d'apprendre que votre expérience à la résidence Pierre & Vacances Les Temples du Soleil n'a pas été à la hauteur en termes d'hygiène et de tranquillité. Nous tenons à vous assurer que ce n'est pas l'expérience que nous visons à offrir à nos précieux hôtes.

Nous comprenons votre déception et regrettons les désagréments rencontrés lors de votre séjour. Nous sommes ravis que vous ayez trouvé notre personnel sympathique et dévoué, mais sommes conscients que cela ne compense pas les autres aspects décevants de votre expérience.

Nous prenons note de vos suggestions et apprécions votre retour d'expérience. Nous sommes déterminés à nous améliorer afin de garantir des séjours agréables à tous nos clients. Nous vous encourageons à soumettre vos suggestions à notre service client, qui sera ravi de vous aider et de prendre en compte vos commentaires pour nos futurs développements.

Voici le formulaire de contact : https://contactariane.com/

Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur et de vous montrer les améliorations que nous aurons apportées.

L'équipe Pierre & Vacances





Covielle Lonardo

il y a 1 maand sur Google

1/5
It’s shameful the price we pay families for such a dump. I have never seen an establishment so dirty, so soundproof, so noisy, so small. This establishment is clearly made for young people who get drunk from morning to night. We had to call in the guards 4 times in a week because there was such a mess in the corridor. The teenagers were throwing their empty glass bottles at the walls to make them explode into a thousand pieces, they were screaming all night long except that we all know we get up early to go skiing in the morning.
Let's not talk about the state of the bathroom.
I didn't dare put my feet on the floor without a slipper because it was so disgusting.
The dusts haven't been done since 2012 in my opinion.
All the furniture is dilapidated, the lamps hang from the wall.
The lampshades are full of dirt.
Dog droppings in the hotel corridors.
The corridors are so poorly insulated that rain, snow and wind get through. Forced to cover up as if we were going to ski outside as we are inside the hotel.
We booked for 4 adults (2 couples) when we arrived the room had 1 attendant bed and a single bed one of the couples had to volunteer to sleep alone in the chair. Total rubbish.
Ps: we paid 5500€.
NEVER GO THERE, this type of building clearly needs to close.
Beoordeling 2024-03-13 11:45:02

(Translated by Google) We are sincerely sorry to learn that your stay at the Les Temples du Soleil residence was not up to standard. Your feedback is extremely important to us, and we take your concerns very seriously.

We understand your frustration regarding the soundproofing, cleanliness and comfort issues encountered in your room. It is regrettable that you had to experience disruptions caused by other guests during your stay.

Please accept our sincere apologies for the inconvenience you experienced. We would like to resolve this situation appropriately and invite you to contact our customer service: https://contactariane.com/, to discuss your experience in more detail. We are here to help you and to ensure your concerns are addressed.

Once again, we apologize for this disappointing experience and we hope to have the opportunity to regain your trust in the future.

The Pierre & Vacances team

(Original)
Nous sommes sincèrement désolés d'apprendre que votre séjour à la résidence Les Temples du Soleil n'a pas été à la hauteur. Vos commentaires sont extrêmement importants pour nous, et nous prenons vos préoccupations très au sérieux.

Nous comprenons votre frustration concernant les problèmes d'insonorisation, de propreté et de confort rencontrés dans votre chambre. Il est regrettable que vous ayez eu à subir des perturbations causées par d'autres clients pendant votre séjour.

Veuillez accepter nos excuses les plus sincères pour les désagréments que vous avez rencontrés. Nous souhaitons résoudre cette situation de manière appropriée et nous vous invitons à contacter notre service client : https://contactariane.com/, pour discuter de votre expérience plus en détail. Nous sommes là pour vous aider et pour nous assurer que vos préoccupations sont prises en compte.

Encore une fois, nous vous présentons nos excuses pour cette expérience décevante et nous espérons avoir l'occasion de regagner votre confiance à l'avenir.

L'équipe Pierre & Vacances

Dea Di Bartolomeo

il y a 1 maand sur Google

4/5
Well located. Skis on feet
Even geduld...