BENEFITS
- Cats accepted
- Sheets and towels provided (but not for the pool)
- Terrace
- Spreading
- Parking closed and monitored by camera
- Closed residence with badge
- Swimming pool (but not heated)
- Beach 5 minutes walk
- Served by buses 15 and 607 in front of the residence, as well as by train (station 15 minutes on foot)
- Downtown Villefranche and Beaulieu accessible on foot in 20 minutes
- The reception agent is extremely helpful, welcoming and pleasant
- Washing machine payable by card, progress visible remotely via internet
- Air conditioning (not tested)
DISADVANTAGES
- Dilapidated apartment being renovated
- Apartment planned for 6-7 people, but only crockery and cutlery for 6, only one saucepan, only one frying pan
- Train noise all day
- Mosquitoes (depending on the season)
- Only 3 washing machines for the entire residence (ok in the off season, in summer it must be complicated) - 6€ per machine
OLD APARTMENT UNDER RENOVATION
- Front door patched up with big gray tape
- Missing sliding doors on the living room cupboard
- Broken sliding doors in one of the bedrooms (impossible to open the closet on one side)
- The paintings - photos are damaged in the living room and one of the bedrooms
- Window door of one of the bedrooms damaged on the bottom
- Sewage smell in the sink
- Sink and bathroom quite clogged
- The bathroom cabinet is not fixed to the wall and tilts when opened
- Dishwasher at the end of its life (impossible to use the top basket because the rails are broken on each side
- Broken garden furniture
pascal stevens
il y a
2 weken
sur Google
5/5
Frankly perfect location if you are lucky enough to have a sea view, the swimming pool at the top, the bus stop in front and the train to Beaulieu 10 min away; on the other hand, the apartment needs to be refreshed
Beoordeling 2023-05-16 15:34:36
Nous vous remercions pour votre avis, Pascal.
Ravis que vous ayez apprécié notre emplacement idéal, en particulier la vue sur la mer, ainsi que notre belle piscine ?.
La proximité de l'arrêt de bus et de la gare de Beaulieu est également un atout pratique pour nos clients ?.
Nous prenons note de votre commentaire concernant la nécessité de rafraîchir l'appartement, et nous nous efforcerons d'améliorer cet aspect afin de garantir une expérience encore plus agréable lors de votre prochain séjour.
Nous apprécions votre retour et espérons avoir le plaisir de vous accueillir à nouveau.
L'équipe Pierre et Vacances
(Translated by Google)
Thank you for your review, Pascal.
Glad you enjoyed our great location, especially the sea view, as well as our beautiful swimming pool ?.
The proximity of the Beaulieu bus stop and train station is also a practical asset for our customers ?.
We take note of your comment regarding the need to refresh the apartment, and we will endeavor to improve this aspect in order to guarantee an even more pleasant experience during your next stay.
We appreciate your feedback and hope to have the pleasure of welcoming you again.
The Pierre et Vacances team
Yannick Issoudun
il y a
4 weken
sur Google
3/5
Nothing for children, prohibited lawns etc...
Beoordeling 2023-05-10 14:22:21
Merci d'avoir partagé votre ressenti avec nous Yannick.
Navrés que nos prestations n'aient pas répondu totalement à vos attentes. Les services et prestations proposés dans notre résidence sont mentionnés sur notre site internet.
Nos équipes se tiennent également à votre entière disposition durant votre séjour afin de vous conseiller et vous guider dans le choix des activités adaptées à vos préférences.
Nous espérons avoir la joie de vous revoir.
À bientôt,
L'équipe Pierre & Vacances
(Translated by Google)
Thank you for sharing your feelings with us Yannick.
Sorry that our services did not fully meet your expectations. The services and services offered in our residence are mentioned on our website.
Our teams are also at your disposal during your stay to advise you and guide you in the choice of activities adapted to your preferences.
We hope to have the pleasure of seeing you again.
See you soon,
The Pierre & Vacances team
Klaus Pfeil
il y a
1 maand
sur Google
4/5
Good location for Mpnaco and Nice destinations. Beach can be reached in a short time. Pool and garden very nice.
Ornella TEILLET
il y a
1 maand
sur Google
2/5
Housing planned for 5 people, but already cramped for 2 + 1 baby.
Cleaning on arrival in our opinion was poorly done (dusty floor +++)
Concerning the Aubert baby kit at 33€: high chair not cleaned, changing mat totally torn (not used), travel cot with no mattress.
Few crockery for an accommodation of 5 people (only 1 stove)
Dishwasher at the end of its life.
Accustomed to Pierre & vacance residences (4th stay) we are disappointed this time. The location is ideal for access to the seaside but noisy whether it is to the south with the train or to the north with the very busy road.
Beoordeling 2023-04-25 09:15:43
Merci d'avoir pris le temps de nous écrire Ornella.
Navrés de lire que votre séjour parmi nous n'ait pas répondu à vos attentes.
Chez Pierre & Vacances, notre promesse est de vous offrir une expérience exceptionnelle et, soyez assurée que nous portons une attention particulière à chacune de vos remarques et restons attentifs lorsque nous ne répondons pas aux attentes de nos hôtes.
Nos équipes sur place sont là pour trouver des solutions, afin que votre séjour se passe au mieux, c'est pourquoi nous encourageons nos hôtes à leur signaler ce type d'incident.
Nous vous invitons à faire part de vos remarques auprès de notre service relation client en cliquant ici : https://www.contactariane.com.
En espérant que vous nous renouvellerez votre confiance lors d'un prochain séjour.
Agréable journée et à bientôt,
L'équipe Pierre & Vacances
(Translated by Google)
Thank you for taking the time to write to us Ornella.
We are sorry to read that your stay with us did not meet your expectations.
At Pierre & Vacances, our promise is to offer you an exceptional experience and, rest assured that we pay particular attention to each of your comments and remain attentive when we do not meet the expectations of our guests.
Our teams on site are there to find solutions, so that your stay goes as well as possible, which is why we encourage our guests to report this type of incident to them.
We invite you to share your comments with our customer relations department by clicking here: https://www.contactariane.com.
Hoping that you will renew your confidence in us during a future stay.
Claire Delune
il y a 6 dagen sur
Google
BENEFITS
- Cats accepted
- Sheets and towels provided (but not for the pool)
- Terrace
- Spreading
- Parking closed and monitored by camera
- Closed residence with badge
- Swimming pool (but not heated)
- Beach 5 minutes walk
- Served by buses 15 and 607 in front of the residence, as well as by train (station 15 minutes on foot)
- Downtown Villefranche and Beaulieu accessible on foot in 20 minutes
- The reception agent is extremely helpful, welcoming and pleasant
- Washing machine payable by card, progress visible remotely via internet
- Air conditioning (not tested)
DISADVANTAGES
- Dilapidated apartment being renovated
- Apartment planned for 6-7 people, but only crockery and cutlery for 6, only one saucepan, only one frying pan
- Train noise all day
- Mosquitoes (depending on the season)
- Only 3 washing machines for the entire residence (ok in the off season, in summer it must be complicated) - 6€ per machine
OLD APARTMENT UNDER RENOVATION
- Front door patched up with big gray tape
- Missing sliding doors on the living room cupboard
- Broken sliding doors in one of the bedrooms (impossible to open the closet on one side)
- The paintings - photos are damaged in the living room and one of the bedrooms
- Window door of one of the bedrooms damaged on the bottom
- Sewage smell in the sink
- Sink and bathroom quite clogged
- The bathroom cabinet is not fixed to the wall and tilts when opened
- Dishwasher at the end of its life (impossible to use the top basket because the rails are broken on each side
- Broken garden furniture
pascal stevens
il y a 2 weken sur
Google
Frankly perfect location if you are lucky enough to have a sea view, the swimming pool at the top, the bus stop in front and the train to Beaulieu 10 min away; on the other hand, the apartment needs to be refreshed
Nous vous remercions pour votre avis, Pascal.
Ravis que vous ayez apprécié notre emplacement idéal, en particulier la vue sur la mer, ainsi que notre belle piscine ?.
La proximité de l'arrêt de bus et de la gare de Beaulieu est également un atout pratique pour nos clients ?.
Nous prenons note de votre commentaire concernant la nécessité de rafraîchir l'appartement, et nous nous efforcerons d'améliorer cet aspect afin de garantir une expérience encore plus agréable lors de votre prochain séjour.
Nous apprécions votre retour et espérons avoir le plaisir de vous accueillir à nouveau.
L'équipe Pierre et Vacances
(Translated by Google)
Thank you for your review, Pascal.
Glad you enjoyed our great location, especially the sea view, as well as our beautiful swimming pool ?.
The proximity of the Beaulieu bus stop and train station is also a practical asset for our customers ?.
We take note of your comment regarding the need to refresh the apartment, and we will endeavor to improve this aspect in order to guarantee an even more pleasant experience during your next stay.
We appreciate your feedback and hope to have the pleasure of welcoming you again.
The Pierre et Vacances team
Yannick Issoudun
il y a 4 weken sur
Google
Nothing for children, prohibited lawns etc...
Merci d'avoir partagé votre ressenti avec nous Yannick.
Navrés que nos prestations n'aient pas répondu totalement à vos attentes. Les services et prestations proposés dans notre résidence sont mentionnés sur notre site internet.
Nos équipes se tiennent également à votre entière disposition durant votre séjour afin de vous conseiller et vous guider dans le choix des activités adaptées à vos préférences.
Nous espérons avoir la joie de vous revoir.
À bientôt,
L'équipe Pierre & Vacances
(Translated by Google)
Thank you for sharing your feelings with us Yannick.
Sorry that our services did not fully meet your expectations. The services and services offered in our residence are mentioned on our website.
Our teams are also at your disposal during your stay to advise you and guide you in the choice of activities adapted to your preferences.
We hope to have the pleasure of seeing you again.
See you soon,
The Pierre & Vacances team
Klaus Pfeil
il y a 1 maand sur
Google
Good location for Mpnaco and Nice destinations. Beach can be reached in a short time. Pool and garden very nice.
Ornella TEILLET
il y a 1 maand sur
Google
Housing planned for 5 people, but already cramped for 2 + 1 baby.
Cleaning on arrival in our opinion was poorly done (dusty floor +++)
Concerning the Aubert baby kit at 33€: high chair not cleaned, changing mat totally torn (not used), travel cot with no mattress.
Few crockery for an accommodation of 5 people (only 1 stove)
Dishwasher at the end of its life.
Accustomed to Pierre & vacance residences (4th stay) we are disappointed this time. The location is ideal for access to the seaside but noisy whether it is to the south with the train or to the north with the very busy road.
Merci d'avoir pris le temps de nous écrire Ornella.
Navrés de lire que votre séjour parmi nous n'ait pas répondu à vos attentes.
Chez Pierre & Vacances, notre promesse est de vous offrir une expérience exceptionnelle et, soyez assurée que nous portons une attention particulière à chacune de vos remarques et restons attentifs lorsque nous ne répondons pas aux attentes de nos hôtes.
Nos équipes sur place sont là pour trouver des solutions, afin que votre séjour se passe au mieux, c'est pourquoi nous encourageons nos hôtes à leur signaler ce type d'incident.
Nous vous invitons à faire part de vos remarques auprès de notre service relation client en cliquant ici : https://www.contactariane.com.
En espérant que vous nous renouvellerez votre confiance lors d'un prochain séjour.
Agréable journée et à bientôt,
L'équipe Pierre & Vacances
(Translated by Google)
Thank you for taking the time to write to us Ornella.
We are sorry to read that your stay with us did not meet your expectations.
At Pierre & Vacances, our promise is to offer you an exceptional experience and, rest assured that we pay particular attention to each of your comments and remain attentive when we do not meet the expectations of our guests.
Our teams on site are there to find solutions, so that your stay goes as well as possible, which is why we encourage our guests to report this type of incident to them.
We invite you to share your comments with our customer relations department by clicking here: https://www.contactariane.com.
Hoping that you will renew your confidence in us during a future stay.
Have a nice day and see you soon,
The Pierre & Vacances team