Premium residentie Les Terrasses d'Arsella
€ 1030
7 nachten van 19/09 tot 26/09

Klantenbeoordelingen Les Terrasses d'Arsella

4.3

Zeer goed

273 beoordelingen

5

63.7 %

4

18.3 %

3

6.2 %

2

3.7 %

1

8.1 %

B F

il y a 3 dagen sur Google

5/5
Superb stay, very friendly and efficient welcome, very professional, smiling team.
The studio was very well equipped and clean.
A small downside, the slightly slight separation with the neighboring terraces, which prevents privacy, and the roof of the terrace which does not protect from the rain, but rain remains rare...
Excellent vacation and good value for money, I recommend.

Gwendoline Rlt

il y a 1 week sur Google

5/5
Very charming residence in the heart of the Corsican maquis. Our accommodation was very clean, functional and very well equipped. The residence is calm and relaxing.
Charming, helpful and responsive staff!
We have absolutely nothing to complain about our stay. It was great!
Beoordeling 2024-09-12 07:51:16

Bonjour Madame,

Nous vous remercions de votre visite et de ce charmant commentaire qui nous fait le plus grand des plaisirs.

A très bientôt,

Julien
Chef de réception

Helmut Wassertheurer

il y a 1 week sur Google

1/5
We were there for 5 days and had booked a “villa” for 4 people. The reception was very short and impersonal. After 1 minute I was asked for the credit card for a deposit. We were then escorted to our villa. The facility is modern and spacious. The villa itself should accommodate 4 people. After we converted the sofa into a sofa bed, there was still room for 4 people but not for 4 people's luggage. Even the bedroom was too small to put a suitcase there. So we had to park the suitcases on the kitchen island and the chairs in the kitchen. The bathroom was very small and had black grout (mold) in the corners. The toilet is much smaller and you can hardly open or close the door without hitting your knee. Privacy was very poor. You could see into the apartment from the street and even into the bathroom. Access to another apartment also led via our terrace. In the evening or at night there was no lighting from the parking lot to the villa and we had to shine our cell phone to see anything at all. Location absolutely remote, unthinkable without a car.

Aurore Bonnel

il y a 1 week sur Google

5/5
Amazing ! Beautiful space, large, private swimming pool, terrace and wooden pergola. We loved our stay, very comfortable! equipped kitchen, plancha, shower in each room.

Cecile Gallet

il y a 2 weken sur Google

3/5
We booked a house with an individual swimming pool for a fortnight's family vacation at the beginning of August. In terms of space and interior organization, nothing to complain about for 7 people including 3 couples. On the other hand, for a 5 star and the prices charged, we didn't find ourselves there at all!
- poor quality paint
- neglected finishes
- shower screen too short causing systematic flooding of the bathroom floor
- Towels and bed sheets, clean, yes, but covered with yellow stains
- not the slightest support in the shower to put shampoo, shower gel or anything else.
- mold behind bathroom doors
- appalling trash room, not closed (at least in view), trash cans overflowing with garbage and floor littered with trash cans due to lack of space in the containers
- no night lighting outdoors
- need to clean the main room before our departure
- severe lack of privacy, the houses and terraces being jointly owned...
- we repeatedly put splinters in our feet on the terrace.
In short, we had an excellent holiday but we criticize this establishment for displaying 5 stars and charging prices which are not at all in line with the services offered!
Beoordeling 2024-09-01 07:32:54

Bonjour Madame Gallet,

Nous tenons à vous remercier d'avoir séjourné parmi nous et d'avoir pris le temps de rédiger cet avis que nous avons lu avec grand intérêt.

Certains de vos retours feront en effet l'objet d'action concrète et comme chaque hiver, nos logements entreront en maintenance.

Au sujet du ramassage des ordures qui incombe à la Commune, ceci est effectivement un débat constant afin d'obtenir plus de passages notamment en période estivale. En ce qui concerne le ménage, il n'est seulement demandé de regrouper draps et serviettes, de nettoyer le coin cuisine et la plancha électrique et non de nettoyer la pièce principale. Ceci est en effet expliqué à l'arrivée de vive voix et par SMS la veille du départ.

Nous espérons avoir le plaisir de vous accueillir à nouveau parmi nous dans un futur proche.

A prestu,

Julien
Chef de réception

Even geduld...