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Klantenbeoordelingen Hotel Puerto de La Luz

4.2

Zeer goed

748 beoordelingen

5

53.6 %

4

25.9 %

3

10.6 %

2

4.3 %

1

5.6 %
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Carole TGN

Er is 1 maand op Google

4/5
Centrally located hotel, 200 meters from Las Canteras beach and a 15-minute walk from the bus station.
From the airport, you can take bus number 60.
Very friendly staff.
Rooftop with a small pool.

Caitlin Wales

Er is 1 maand op Google

5/5
Amazing and very welcoming service from the moment we entered the hotel, the staff are wonderful, we went for the room with the roof top terrace equipped with lounge beds - absolutely fantastic - would highly recommend this room/hotel. The pool, although small, is perfect for what you need it for, with a love view across the harbour.
Beoordeling 2026-04-11 04:09:46

Dear Caitlin,
We really appreciate your feedback.

We are thrilled to hear your stay was so enjoyable. Our team takes great pride in providing welcoming service and comfortable spaces.

It’s wonderful you appreciated your rooftop terrace with lounge beds. Many guests love relaxing there while taking in the surroundings. We’re also glad the pool’s harbor views added to your experience, even if its size met your needs perfectly.

We look forward to the pleasure of welcoming you back on future occasions.
Best regards,

Team Puerto de la Luz

Jessica Quintero

Er is 1 maand op Google

5/5
Beautiful and clean room with great quality soap and shampoo and a great TV to doze off at night.
Beoordeling 2026-04-11 04:09:47

Dear Jessica,
Thank you for letting us know your impressions.

It is wonderful to hear that your time with us was so enjoyable.

We are thrilled you appreciated the cleanliness and comfort of your room, along with the quality of our toiletries. Your kind words about the amenities, including the TV, make us proud of the environment we strive to create.

We look forward to the pleasure of welcoming you back.
Many thanks again,

Team Puerto de la Luz

Sandjai Parahoe

Er is 1 maand op Google

5/5
It was quite nicely decorated, water on the first day, good coffee machine and kettle; you can buy tea and coffee at the supermarket across the street. They also have bread and microwave food, affordable.
The rooftop pool was small but there. Nice view of the harbor.
Quite doable. A kind of Ibis hotel
Beoordeling 2026-04-11 00:09:47

Beste Sandjai,
Hartelijk dank voor het delen van uw ervaringen.

Het is fantastisch te lezen dat u tevreden was met uw ervaring bij Hotel Puerto De La Luz By Pierre & Vacances. We zijn blij dat u de inrichting van de kamer, de voorzieningen zoals de koffiemachine en waterkoker, en de betaalbare opties in de buurt kon waarderen. Het dakterras met uitzicht op de haven draagt altijd bij aan een ontspannen sfeer.

Wat betreft het zwembad op het dak, dit is inderdaad een compacte voorziening die bedoeld is om u even te kunnen verfrissen. We begrijpen dat dit mogelijk anders kan overkomen dan verwacht.

Tot slot hopen we dat het comfort van de kamer en de nabijheid van het strand uw verblijf nog aangenamer maakten.

We hopen u in de toekomst wederom te mogen verwelkomen.
Met vriendelijke groet,

Team Puerto de la Luz

Yasemin B.

Er is 1 maand op Google

4/5
Great hotel in a good location. The beach and promenade are easily accessible on foot. However, you should rent a car to see the other sights and go shopping. Breakfast was okay. The pool on the 6th floor has a special atmosphere. The water was cold during the day, though. Perhaps it was just that one day. It was warm the following evening.
Beoordeling 2026-04-11 10:10:01

Liebe Yasemin, haben Sie vielen Dank für Ihren freundlichen Kommentar zu unserem Hotel.

Es freut uns, dass Ihnen die Lage unseres Hotels sowie der kurze Weg zum Strand und zur Promenade gut gefallen haben. Ein Fahrzeug zu mieten, um weitere Ecken der Insel zu erkunden, ist tatsächlich eine gute Empfehlung, die wir gerne unterstützen.

Dennoch bedauern wir, dass die Wassertemperatur des Pools an einem Tag nicht Ihren Vorstellungen entsprach. Unser Pool auf der Dachterrasse ist nicht beheizt, was besonders an kühleren Tagen spürbar sein kann. Wir hoffen, dass Sie den besonderen Flair des Pools dennoch genießen konnten.

Abschließend positiv gesehen, freut es uns sehr, dass Sie insgesamt eine schöne Zeit bei uns verbracht haben und der Aufenthalt Ihren Erwartungen entsprach.

Hoffentlich sehen wir uns auch in der Zukunft wieder.
Alles Gute und bis bald

Team Puerto de la Luz

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