Klantenbeoordelingen Le Rouret

4.0

Zeer goed

1716 beoordelingen

5

41.4 %

4

35.2 %

3

12.5 %

2

4.6 %

1

6.2 %

Cécile Chevalier

il y a 1 week sur Google

5/5
Top entertainment team. Especially Eddy and Guilhem.
See you soon

Marie Fonty

il y a 1 week sur Google

1/5
Closure of the swimming pool due to works.
I was not warned, I found this information by pure chance on the site.
I would like to cancel my stay
and be reimbursed. I am offered no contact, deplorable customer service!
I have no solution the day before I go on vacation

blandine petriaux

il y a 2 weken sur Google

2/5
Please note ⚠️ ⚠️ ⚠️ the website still states that the aquatic area will reopen on April 14th, which is false. We left this morning, and the work is far from finished.
What a disappointment, especially since this wasn't indicated when we booked.
Beoordeling 2025-04-16 08:30:06

Merci pour votre message et votre vigilance Blandine.

Nous sommes sincèrement désolés pour la gêne occasionnée par la fermeture prolongée de l’espace aquatique. Il peut effectivement arriver que certains travaux prennent un peu de retard, et nous comprenons parfaitement votre déception.

Sachez que nous avons veillé à mettre à jour la date de réouverture sur notre site afin d’éviter toute confusion pour les prochains vacanciers.

Nous tenons également à préciser qu’il est tout de même possible de profiter de deux autres piscines sur place : une piscine tempérée de 70m² située à la résidence Caléou, ainsi qu’un bassin extérieur non chauffé dans le quartier Ibiscus.

Nous espérons malgré tout que vous avez pu passer de bons moments parmi nous, et serions ravis de vous accueillir à nouveau dans de meilleures conditions.

L’équipe Pierre & Vacances

Ludovic Mercer

il y a 2 weken sur Google

4/5
The residence is well located for visiting the region. But the one-bedroom apartments are poorly designed (the architect took the dimensions with children): bedroom and bathroom too small. Impossible to go around the beds and into the bathroom: you have to close the door if you don't want to hit your back (the radiator is behind the door which is half open). the apartments are warm when the sun is out

Drak Pogoman

il y a 2 weken sur Google

4/5
Great stay at Rouret Pierre et Vacances. The village is very friendly and the staff very welcoming. We specifically highlight the restaurant team (Laurie and especially Adrien) for their professionalism as well as their sympathy.
However, we regret the closure of the swimming pool which was not communicated to us when booking.
Even geduld...