Premium residentie Les Alpages de Reberty
€ 884
€ 796
-10%
2 nachten van 22/02 tot 24/02  
De getoonde prijs is per accommodatie, bijv. Appartement 4 personen - 1 slaapkamer, van 22/02 tot 24/02 . In Frankrijk zijn de getoonde prijzen exclusief toeristenbelasting.

Klantenbeoordelingen Les Alpages de Reberty

4.0

Zeer goed

281 beoordelingen

5

40.6 %

4

35.9 %

3

12.1 %

2

5.0 %

1

6.4 %

Ingrid Dumond

il y a 4 dagen sur Google

2/5
Residence well located. Well equipped accommodation, however disappointed with this residence.
Very light housekeeping. Shelf, table, and furniture full of dust like the underside of the beds.
Pool and spa: cold pool, very small one-room changing room for the entire residence. Sauna 2 out of 4 in hammam function the same. This wellness area is not clean
We were asked to pay 50 euros to have accommodation at 12 p.m., when 3 families appeared in front of us and obtained their accommodation without payment. When we reported this to reception we were asked to come back later to resolve the situation following the numerous arrivals. When we return, we are told that this is not possible as we were given these instructions but that we will be called back after having discussed with management. We're still waiting for that call.
The exit from the ski room for access to the slopes, not maintained, and dangerous with shoes.

Sander De Lange

il y a 1 week sur Google

1/5
Paying a lot of money for an overnight stay for supposedly 6 people. There were only 4 chairs at the table? Does not make any sense. Had to put cupboards on the balcony to have some space to move around with 6 adults. Absolutely NO friendly staff at the reception. We arrived at 12 noon and had to wait until 5 pm to get into our room. Ok, check-in was only allowed from 5 p.m., but you would think that a small effort would be made to let us in a little earlier. They just didn't care and laughed in our faces.

In short: don't book if you want value for your money (supposedly luxury apartments because there were 2 bathrooms and a wellness complex... Welness was downright dirty, dirty and overcrowded.).

Christian Lavocat

il y a 2 weken sur Google

3/5
The residence is very well located for skiers, the slopes are at the foot of the residence. The apartment is well designed, terrace and magnificent mountain view. A restaurant just a stone's throw away - "La Ferme de Reberty" where the welcome and the cuisine are absolutely perfect. The local supermarket (Sherpa) where the welcome is also excellent. However, some downsides. Dust under the beds that hadn't been made for at least 2 weeks. .. The configuration of the residence which lacks practicality. Many return trips between the parking lot and the apartment on arrival and departure on an icy and dangerous path (several people fell during the week) access to the swimming pool and spa must be from the outside, really not practical in winter. Only one elevator per building which causes many minutes of waiting in the morning and evening when returning from skiing, not to mention the day of arrival and departure.
Beoordeling 2024-02-16 16:14:07

(Translated by Google) We are happy that the location of the residence and the comfort of your apartment appealed to you, Christian.

However, we are very sorry for the inconvenience related to cleanliness under the beds. Please be assured that we will take all necessary steps to rectify this and improve our service.

We are aware of the problems caused by icy conditions on the access road. Please be assured that we are taking the necessary measures, although sometimes it may persist due to adverse weather conditions. We will make every effort to mitigate these situations in the future.

In order to make your stay more pleasant, depending on your needs, do not hesitate to contact the residence reception 15 days before your arrival, to reserve a preferred location.

We hope to have the pleasure of welcoming you again and offering you an even more satisfying experience.

The Pierre & Vacances team

(Original)
Nous sommes heureux que la situation de la résidence et le confort de votre appartement vous aient séduit, Christian.

Cependant, nous sommes vraiment désolés pour les inconvénients liés à la propreté sous les lits. Soyez assuré que nous prendrons toutes les mesures nécessaires pour rectifier cela et améliorer notre service.

Nous sommes conscients des problèmes engendrés par le verglas sur le chemin d'accès. Soyez assuré que nous prenons les mesures nécessaires, même si parfois, il peut persister en raison des conditions météorologiques défavorables. Nous mettrons tout en œuvre pour atténuer ces situations à l'avenir.

Afin de rendre vos séjours plus agréables, en fonction de vos besoins, n'hésitez pas à contacter la réception de la résidence dès 15 jours avant votre arrivée, pour réserver une préférence d'emplacement.

Nous espérons avoir le plaisir de vous accueillir à nouveau et de vous offrir une expérience encore plus satisfaisante.

L'équipe Pierre & Vacances

Véronique SAPIENS

il y a 2 weken sur Google

4/5
I rented two apartments. The 6 people, 1 bedroom and sleeping area was very good. Size, cleanliness, layout, equipment...
The other 2 bedroom with mezzanine for 8 people was very disappointing. Small for 8! A wardrobe under the mezzanine staircase and the two cupboards in the master bedroom and that's it. No other storage. Nothing to store food! Only indirect lighting and especially no lamp above the table for eating or playing board games.
The team was very responsive in bringing us the missing items, microwave tray, hair dryer, pitcher.
The sauna and hammam are really not welcoming and few are functional. They should be renovated as a priority.
Very beautiful architecture and environment. Very beautiful view. Be careful, the blue slope which allows departure and return on skis is not for beginners. The shuttle right in front of the residence allows you to compensate for this. Every 20 minutes. To go further down or even to the Croisette.
Sherpa, skipass and skiset in the residence, appreciated.

Fred Rubin

il y a 1 maand sur Google

1/5
Very dirty residence, both the common areas and the apartments. Reception staff inert and deaf to the situation... Unworthy of the prices charged and the standing invoked...
Beoordeling 2024-02-02 09:47:30

(Translated by Google) We regret your disappointment, Frédéric, regarding the cleanliness of your accommodation. Your comfort is at the heart of our concerns, and it is a shame that you did not want our teams to intervene to rectify the situation. Rest assured that measures have been taken to remain compliant with our quality standards, both in the accommodation and in the common areas.

We are also sorry that your discussions with our teams did not meet your expectations. However, we would like to assure you that our commitment to professionalism and kindness towards our customers remains intact, and that we remain attentive to your needs.

If you choose to give us another chance, we will do everything we can to provide you with an enjoyable experience.

See you soon,
The Pierre & Vacances team

(Original)
Nous regrettons votre déception, Frédéric, quant à la propreté de votre hébergement. Votre confort est au cœur de nos préoccupations, et il est dommage que vous n'ayez pas souhaité que nos équipes interviennent pour rectifier la situation. Soyez assuré que des mesures ont été prises afin de rester conforme à nos standards de qualité, aussi bien dans les logements que les parties communes.

Nous sommes également navrés que vos échanges avec nos équipes n'aient pas été à la hauteur de vos attentes. Cependant, nous tenons à vous garantir que notre engagement envers le professionnalisme et la bienveillance envers nos clients demeure intact, et que nous restons à l'écoute de vos besoins.

Si vous choisissez de nous donner une nouvelle chance, nous mettrons tout en œuvre pour vous offrir une expérience agréable.

A bientôt,
L'équipe Pierre & Vacances

Even geduld...