Klantenbeoordelingen Julia Augusta

4.4

Zeer goed

595 beoordelingen

5

63.9 %

4

25.9 %

3

4.0 %

2

2.2 %

1

4.0 %

Nadine

il y a 3 dagen sur Google

5/5
Very satisfied with our stay.
Very warm welcome.
Very pleasant renovated apartment with a large terrace. Very clean.
Small shops nearby.
Close to the seaside

bruno szukics

il y a 4 dagen sur Google

4/5
Villa Augusta Residence is highly recommended for its convenient location, just 50 meters from the sea, proximity to essential shops, professional and friendly staff, comfortable bedding, well-equipped apartment, fantastic rooftop pool, and underground parking.
Perfect stay.
The only problem was getting the residence on the phone!

Yavuz Ekiciler

il y a 6 dagen sur Google

5/5
nice hotel in a great location..

Véronique Coquio

il y a 1 week sur Google

5/5
Very comfortable air-conditioned apartment. Beautiful rooftop pool (just one drawback: the late opening time: 10 a.m.).
Everything is nearby: beach, shops, transportation. We'll definitely be back.

Sarah Delvigne

il y a 1 week sur Google

2/5
We stayed 13 nights at the Pierre et Vacances Premium in Roquebrune in June 2025 and were very disappointed with the property. As regular guests of the Pierre et Vacances group, we don't think the Julia Augusta residence deserves the "premium" designation for several reasons:
- Location and view: The view from the apartment balcony is very unpleasant (see photos). It's almost impossible to eat outside on the balcony because the place is so noisy (street noise, but also the noise and view of the train that passes every 15 minutes!). It's not normal to offer such a "view" and so much noise in a "premium" residence. Pierre et Vacances sells it as a "waterfront" residence, which is not the case. The sea is close, of course, but there's still a short walk to get to the beach. - Amenities: The parking is convenient, but we regret that it's chargeable (€65 per week) given the already high rates of the residence. The reception isn't particularly friendly. The accommodations must be vacated by 10 a.m. for stays of more than 6 nights and 11 a.m. for stays of less than 6 nights. We don't understand why Pierre et Vacances penalizes guests with longer stays due to the departure time. We requested an 11 a.m. checkout, which was refused, and we very much regret it.
- The pool: The pool is properly heated but very small (and therefore overcrowded whenever there are more than 5 people in it). It's almost impossible to swim. The sundeck is small and very noisy (even though we weren't there during the peak season of July/August). We took very little advantage of this area given the crowds and the noise. The size of the pool/sundeck area is not suited to the size of the residence. The positive aspects of the residence are the air-conditioned apartments and its proximity to Carnoles train station (8 minutes).

We therefore do not recommend this residence. We already booked our next summer stay at Pierre et Vacances in St Cyprien several weeks ago and we hope not to be disappointed again...
Beoordeling 2025-06-23 14:03:34

Merci d’avoir pris le temps de partager votre retour détaillé à la suite de votre séjour à la résidence Pierre & Vacances Premium Julia Augusta, Sarah.

Nous sommes ravis que vous ayez apprécié la climatisation des appartements ainsi que la proximité de la gare de Carnolès, un atout pratique pour vos déplacements pendant les vacances.

Cependant, nous sommes sincèrement désolés d’apprendre que plusieurs aspects de votre séjour n’ont pas été à la hauteur. Le niveau sonore, la vue depuis le balcon, l’accès à la plage, la taille de la piscine ou encore les conditions de départ sont des points importants, et nous comprenons votre déception, d’autant plus que vous êtes des habitués du groupe Pierre & Vacances.

Afin que votre expérience puisse être étudiée plus précisément, nous vous invitons à déposer une réclamation via : https://contactariane.pierreetvacances.com/fr-fr. Vos retours sont précieux pour nous permettre d’améliorer continuellement nos prestations, notamment dans les résidences labellisées « Premium ».

Nous espérons sincèrement que votre prochain séjour à Saint-Cyprien vous apportera entière satisfaction et vous permettra de renouer avec la qualité que vous attendez de nous.

L’équipe Pierre & Vacances

Even geduld...