False advertising. The hotel is not at the foot of the slopes. There is a whole national road to cross, to avoid with children. Between the first chairlift and the residence count between 200/300 meters on foot. As for hygiene: deplorable, my little brother and I caught BED BUGS in our mattress (indeed, a customer with his dog had come a week before.. super disinfection!). desired, the reception is non-existent. One thing to say: Avoid!
Beoordeling 2023-01-12 13:22:52
Navrés de lire que votre séjour n'ait pas été à la hauteur de vos espérances.
Nous avons à cœur de vous offrir des prestations à la hauteur des exigences fixées par notre marque Pierre & Vacances. C'est pourquoi nous sommes étonnés par votre avis. Sachez que vos retours nous sont précieux et permettent de nous améliorer continuellement.
Nous vous invitons à nous contacter sur nos réseaux sociaux par message privé en cliquant sur le lien suivant 👉 https://fr-fr.facebook.com/pierreetvacances/, nous serions ravis d'échanger avec vous.
En espérant que vous nous renouvellerez votre confiance pour un prochain séjour.
Agréable journée et à bientôt.
L’équipe Pierre & Vacances
(Translated by Google)
We are sorry to read that your stay did not meet your expectations.
We are committed to offering you services that meet the requirements set by our Pierre & Vacances brand. That's why we are surprised by your review. Know that your feedback is valuable to us and allows us to continually improve.
We invite you to contact us on our social networks by private message by clicking on the following link 👉 https://fr-fr.facebook.com/pierreetvacances/, we would be delighted to exchange with you.
Hoping that you will renew your confidence in us for a future stay.
Have a nice day and see you soon.
The Pierre & Vacances team
Adelaide Bendjelloul
il y a
4 weken
sur Google
1/5
AVOID ESTABLISHMENT! AT THE PRICES WE PAY IT SEEMS TO ME THAT WE HAVE THE RIGHT TO A CLEAN ROOM WITHOUT A DOG CHIP! NO REFUNDS! DESPITE THE PRESENCE OF CHILDREN! A VACUUM AND HAVE MY TOLD THE ROOM AND NEW! LOL
Beoordeling 2023-01-12 13:29:31
Merci d’avoir pris le temps de nous écrire Adelaide.
Navrés de lire que votre séjour parmi nous n'ait pas répondu à vos attentes.
Vos retours nous sont précieux et permettent de nous améliorer. Soyez assurée que ceux-ci ont bien été pris en compte.
Nous vous invitons à nous contacter sur nos réseaux sociaux par message privé, en cliquant sur le lien suivant 👉 https://fr-fr.facebook.com/pierreetvacances/.
Nous serions ravis d'échanger avec vous.
En espérant que vous nous renouvellerez votre confiance lors d'un prochain séjour.
Agréable journée et à bientôt.
L’équipe Pierre & Vacances
(Translated by Google)
Thank you for taking the time to write to us Adelaide.
We are sorry to read that your stay with us did not meet your expectations.
Your feedback is valuable to us and allows us to improve. Rest assured that these have been taken into account.
We invite you to contact us on our social networks by private message, by clicking on the following link 👉 https://fr-fr.facebook.com/pierreetvacances/.
We would be delighted to discuss with you.
Hoping that you will renew your confidence in us during a future stay.
Have a nice day and see you soon.
The Pierre & Vacances team
Herikson García P.
il y a
1 maand
sur Google
5/5
It was for me a nice and amazing experience!
Beoordeling 2023-01-06 13:19:14
Hello Herikson García P.,
We are pleased to read that you enjoyed your stay and we thank you for your feedback.
We look forward to seeing you again in our residence!
The Pierre & Vacances team
Alex RN
il y a
1 maand
sur Google
4/5
For the price we pay it is very good.
In our case, we took a small apartment for two people, with a sofa bed (surprisingly comfortable).
The hotel is located right on the Font Romeu ski slope, so for skiing it is the perfect location.
It is also pet friendly with a cost of €12 per night.
Maria Rosa de la Concha
il y a
4 maanden
sur Google
5/5
Apsrtanebros well conditioned and super attentive staff. Cool
M
il y a 3 weken sur
Google
False advertising. The hotel is not at the foot of the slopes. There is a whole national road to cross, to avoid with children. Between the first chairlift and the residence count between 200/300 meters on foot. As for hygiene: deplorable, my little brother and I caught BED BUGS in our mattress (indeed, a customer with his dog had come a week before.. super disinfection!). desired, the reception is non-existent. One thing to say: Avoid!
Navrés de lire que votre séjour n'ait pas été à la hauteur de vos espérances.
Nous avons à cœur de vous offrir des prestations à la hauteur des exigences fixées par notre marque Pierre & Vacances. C'est pourquoi nous sommes étonnés par votre avis. Sachez que vos retours nous sont précieux et permettent de nous améliorer continuellement.
Nous vous invitons à nous contacter sur nos réseaux sociaux par message privé en cliquant sur le lien suivant 👉 https://fr-fr.facebook.com/pierreetvacances/, nous serions ravis d'échanger avec vous.
En espérant que vous nous renouvellerez votre confiance pour un prochain séjour.
Agréable journée et à bientôt.
L’équipe Pierre & Vacances
(Translated by Google)
We are sorry to read that your stay did not meet your expectations.
We are committed to offering you services that meet the requirements set by our Pierre & Vacances brand. That's why we are surprised by your review. Know that your feedback is valuable to us and allows us to continually improve.
We invite you to contact us on our social networks by private message by clicking on the following link 👉 https://fr-fr.facebook.com/pierreetvacances/, we would be delighted to exchange with you.
Hoping that you will renew your confidence in us for a future stay.
Have a nice day and see you soon.
The Pierre & Vacances team
Adelaide Bendjelloul
il y a 4 weken sur
Google
AVOID ESTABLISHMENT! AT THE PRICES WE PAY IT SEEMS TO ME THAT WE HAVE THE RIGHT TO A CLEAN ROOM WITHOUT A DOG CHIP! NO REFUNDS! DESPITE THE PRESENCE OF CHILDREN! A VACUUM AND HAVE MY TOLD THE ROOM AND NEW! LOL
Merci d’avoir pris le temps de nous écrire Adelaide.
Navrés de lire que votre séjour parmi nous n'ait pas répondu à vos attentes.
Vos retours nous sont précieux et permettent de nous améliorer. Soyez assurée que ceux-ci ont bien été pris en compte.
Nous vous invitons à nous contacter sur nos réseaux sociaux par message privé, en cliquant sur le lien suivant 👉 https://fr-fr.facebook.com/pierreetvacances/.
Nous serions ravis d'échanger avec vous.
En espérant que vous nous renouvellerez votre confiance lors d'un prochain séjour.
Agréable journée et à bientôt.
L’équipe Pierre & Vacances
(Translated by Google)
Thank you for taking the time to write to us Adelaide.
We are sorry to read that your stay with us did not meet your expectations.
Your feedback is valuable to us and allows us to improve. Rest assured that these have been taken into account.
We invite you to contact us on our social networks by private message, by clicking on the following link 👉 https://fr-fr.facebook.com/pierreetvacances/.
We would be delighted to discuss with you.
Hoping that you will renew your confidence in us during a future stay.
Have a nice day and see you soon.
The Pierre & Vacances team
Herikson García P.
il y a 1 maand sur
Google
It was for me a nice and amazing experience!
Hello Herikson García P.,
We are pleased to read that you enjoyed your stay and we thank you for your feedback.
We look forward to seeing you again in our residence!
The Pierre & Vacances team
Alex RN
il y a 1 maand sur
Google
For the price we pay it is very good.
In our case, we took a small apartment for two people, with a sofa bed (surprisingly comfortable).
The hotel is located right on the Font Romeu ski slope, so for skiing it is the perfect location.
It is also pet friendly with a cost of €12 per night.
Maria Rosa de la Concha
il y a 4 maanden sur
Google
Apsrtanebros well conditioned and super attentive staff. Cool