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Place for the whole family - young and grandparents and dogs. Nice and clean - lot of space. Markets some days - but a bit expensive compared with other market. Lovely swimmingpools, sunbeds, garden. But the Lake need some help - all fish was dead
ViolaineBERTRAND, Responsable hébergement at Holiday Village Pont Royal en Provence, responded to this review
Dear Odyssey180223, Thank you for sharing your review. We are very happy to read your kind words about our resort and our swimming pools. It would be our pleasure to receive you again for another enjoyable stay. Best regards, Violaine BERTRAND
«A poor holiday»
We spend 700 Euros upgrading our room, to get an extra room, But the apartment Was located directly over a Water installation, and therefore the room Was over 55 degrees warm, so we could not use it. The service at the reception Was not good, and not Many did speak english. One of the swimmingpools floor Was so rough That our kids Got several cuts in their feet. The other swimmingpool Was fine though. All in all not a good holiday.
SocialRoomPVCP, Guest Relations Manager at Holiday Village Pont Royal en Provence, responded to this review
Dear Bindselv, We thank you for choosing our Village Pierre & Vacances Pont Royal en Provence have decided. During the booking process you have the possibility to choose the suitable apartment, once you have confirmed the booking and paid the deposit, you can contact the reception and deposit the desired situation with your colleagues at the reception. We regret that you were not satisfied with the apartment and the solution was not to your complete satisfaction. We would like to ask you to send your complaint to our Guest Relations, e-mail: firstname.lastname@example.org We hope you were able to explore the water landscape and the surroundings of our facility and relax. Many greetings, Your Village Pierre & Vacances Pont Royal en Provence Team
«Pleasant stay in Pont Royal»
Enjoyable and convenient location (good shopping within 10mins). Nice pool facilities. Great weather (no mistral this time). Site could be modernised (especially pathways and access steps which can be dangerous) and infrastructure better maintained eg street lights, street balustrades.
PontRoyalPVCP, Responsable relations clients at Holiday Village Pont Royal en Provence, responded to this review
Dear gburr2018, Thank you for sharing your review. We are very happy to read your kind words about our resort and our swimming pools. It would be our pleasure to receive you again for another pleasant stay. Best regards, Sébastien LITAS Accomodation Manager / Village Pierre & Vacances de Pont Royal en Provence
«Great holiday in Provence»
The accommodation was great, very clean, we were concerned after reading a couple of bad reviews on trip advisor but ours was great! The pools were wonderful and enjoyed by all the family. The restaurants on the square kept the whole family and all meals were delicious. What a great place to visit - we will be back!
«Too crowded in August and not enough info on what was available»
Staying here was not the most enjoyable part of my holiday - restaurants were crowded and noisy and there were only 3 places we could use our half board and only one of them served good food - the room was too hot with no AC - pools packed out and everything cost extra including the key to the safe (and no it wasn't just a deposit)