Premium residentie Les Hauts Bois
€ 238
2 nachten van 25/04 tot 27/04

Klantenbeoordelingen Les Hauts Bois

4.1

Zeer goed

421 beoordelingen

5

45.1 %

4

32.5 %

3

11.2 %

2

4.8 %

1

6.4 %

Maryline LABATUT

il y a 1 week sur Google

5/5
Beautiful residence, ski-in/ski-out and competent and friendly teams

Janis “Erglis”

il y a 2 weken sur Google

5/5
The location is great, both from the approach side, from the car parking point of view, and also for skiing, where you can put your skis on and go skiing when you walk out the door.
The service was very kind and provided all the initial explanations.
The rooms were neat and clean, as well as equipped with all the necessary equipment for the kitchen, bathroom and rooms. All necessary cleaning products in the kitchen and equipment. The bathroom had towels and a bathrobe as well as soap.
In the rooms, all bedding was included and laid out. The spaciousness of the rooms was lacking, but considering that the entire arrangement in the rooms was well thought out, it was very comfortable.

Vincent Malbos

il y a 3 weken sur Google

4/5
Very good stay, quality of the residence and the apartment, location for access to the ski slopes, only downside: the uncomfortable sofa

Skander Zouari

il y a 4 weken sur Google

4/5
Residence in Aime 2000 with the big advantage of starting on the ski slopes, on the blue slope of the Gulf.
The welcome is correct, there is the basic comfort you need for a ski vacation. We had a superb view of the slopes. Possibility of borrowing raclette machines from reception at no additional cost.
The wifi, on the other hand, leaves something to be desired.
On the sauna and hammam side, several rooms are out of service which means that there is a wait to use them. The gym is dilapidated with low-end and poorly maintained equipment, it should either be replaced or removed.

Sakho rom

il y a 2 maanden sur Google

3/5
Great welcome at reception +++
Very aging apartment, dilapidated balcony (wood), little storage space (none in one of the bedrooms), old-fashioned bathroom.
- - -Arrived, a broken glass on the terrace, table with crumbs and sticky, same bar.
Dishwasher not working properly.
Bathroom light that turns off by itself....
Cracked tiles everywhere.
+++ nice location close to everything.
In summary, being used to this type of holiday brand, the price is not in line with the condition of the accommodation. For the same price there is much better private accommodation, see the competition.
Beoordeling 2024-02-20 15:50:00

(Translated by Google) We would first like to thank you warmly for your detailed feedback on your experience, Sakho, and we are delighted that you were delighted with the welcome from our team.

However, we are sincerely sorry to learn that the apartment did not meet your expectations in terms of modernity and cleanliness and that you experienced some malfunctions in certain elements. This situation does not reflect the usual quality of our services. Your comments are of great importance to us, as they allow us to identify areas for improvement. We would like to assure you that the maintenance of our residences is a priority, and we do everything we can to offer modern and clean accommodation. We will rectify these concerns.

We would like to have another opportunity to welcome you in order to offer you an experience that meets the true standards of Pierre & Vacances.

See you soon,
The Pierre & Vacances team

(Original)
Nous tenons tout d'abord à vous remercier chaleureusement pour votre retour détaillé sur votre expérience, Sakho, et nous sommes ravis que l'accueil de notre équipe vous ait comblé.

Cependant, nous sommes sincèrement désolés d'apprendre que l'appartement ne correspondait pas à vos attentes en termes de modernité et de propreté et que vous avez connu quelques dysfonctionnements de certains éléments. Cette situation ne reflètent pas la qualité habituelle de nos services. Vos commentaires sont d'une grande importance pour nous, car ils nous permettent d'identifier les points à améliorer. Nous tenons à vous assurer que l'entretien de nos résidences est une priorité, et nous mettons tout en œuvre pour offrir des logements modernes et propres. Nous allons rectifier ces soucis.

Nous aimerions avoir une nouvelle opportunité de vous accueillir afin de vous offrir une expérience conforme aux vrais standards de Pierre & Vacances.

A bientôt,
L'équipe Pierre & Vacances

Even geduld...