Residentie Andorra Bordes d'Envalira
€ 64
1 nacht van 25/04 tot 26/04

Klantenbeoordelingen Andorra Bordes d'Envalira

4.2

Zeer goed

571 beoordelingen

5

48.9 %

4

33.8 %

3

7.5 %

2

3.2 %

1

6.7 %

Noemí Jiménez Porta

il y a 2 weken sur Google

5/5
Incredible quality-price, we stayed for the Snowrow, the shuttle bus stop literally next door and it takes 5 minutes to get to the festival, if your intention is to go skiing, the same thing, next door
Beoordeling 2024-04-11 11:51:20

(Translated by Google) Dear Naomi,
Thank you very much for choosing us to stay during your recent visit.

We are very pleased to hear that the proximity to the shuttle bus stop was convenient for your Snowrow plans and that the ski access met your expectations. We strive to offer excellent value for money and it is gratifying to know that this was reflected during your stay at Pierre & Vacances Andorra Bordes d'Envalira.




Claudia G., General Manager

(Original)
Apreciada Noemí,
Mil gracias por elegirnos para hospedarse en su reciente visita.

Nos complace enormemente escuchar que la proximidad a la parada del bus lanzadera fue conveniente para sus planes en el Snowrow y que el acceso para esquiar cumplió con sus expectativas. Nos esforzamos por ofrecer una excelente relación calidad-precio y es gratificante saber que esto se reflejó durante su estancia en Pierre & Vacances Andorra Bordes d'Envalira.




Claudia G., General Manager

Salvador Perez

il y a 1 maand sur Google

1/5
I went with my partner to spend just one night, everything seemed nice, very nice views, good facilities that seemed to be perfect but everything that glitters is unfortunately not gold...
I gave as a deposit, because they ask for €150, which at first seemed a bit expensive to me, until then everything was perfect. When I arrived in Barcelona, ​​I asked for the deposit and they informed me that everything was ok and that they had not had a problem and that usually It takes an average of 6 days to complete the transaction, after those 6 days I call and they tell me that the leg of the bedside table is OFF and that they will not refund me, they send me the photos and everything... and from what you can see that the leg of the table is detached when we were there one night only to sleep and that table was used to leave phones, jewelry, etc. and in the photo you can see that the floor is mopped, everything picked up, etc. the table has logically been manipulated by I think that the cleaning people accidentally broke it but that is not the case, the fact is that through a photo it cannot be justified that I have broken the table. I don't know if I can explain that if they want they can sneak it in, I did. everything possible to declare that we have not misused the table but they did not understand it, be careful because at the client's expense they want to renew the furniture because it has become UNLOCKED due to the USE OF TIME or for whatever reason and that if in If I had broken it, I would have communicated it myself or previously arranged it so as not to pay those 150 euros.
Conclusion, be careful and if you want to go, make a video of how it is before and how you left it before because it seems that it is not the first time that it happens in this good hotel / apartment
Thank you
Beoordeling 2024-03-06 09:50:34

(Translated by Google) Dear Savior,
Thank you very much for your review at Pierre & Vacances Andorra Bordes d'Envalira.

We are sorry that you had a negative experience regarding the deposit. This is why we inform clients of this €200 deposit upon arrival. We want to assure you that we always seek to be transparent in our policies and that the information about the deposit is detailed on our website.

We bid farewell cordially,

Claudia G., General Director

(Original)
Estimado Salvador,
Muchísimas gracias por su reseña en Pierre & Vacances Andorra Bordes d'Envalira.

Lamentamos que haya tenido una experiencia negativa con respecto al depósito. Es por ello que informarmos a los clientes de dicha fianza de 200€ a la llegada.Queremos asegurarle que siempre buscamos ser transparentes en nuestras políticas y que la información sobre el depósito está detallada en nuestro sitio web.

Nos despedimos cordialmente,

Claudia G., Directora general

ANA M.I.

il y a 2 maanden sur Google

4/5
Very well equipped and complete apartments.
In the kitchen everything you need, large refrigerator, dishwasher and washer-dryer.
Large living room. PETS ALLOWED
We will return without hesitation
Beoordeling 2024-03-06 08:50:07

(Translated by Google) Dear Ana,
It is very gratifying to know from your comments that we have been able to meet your expectations and that you have enjoyed these days with us.
We will love to welcome you again very soon if you return to Soldeu.

A very warm greeting,


Claudia G., General Manager

(Original)
Estimada Ana,
Resulta muy gratificante conocer por sus comentarios que hemos podido satisfacer sus expectativas y que ha disfrutado de estos días a nuestro lado.
Nos encantará recibirle nuevamente muy pronto si vuelve a Soldeu.

Un saludo muy cordial,


Claudia G., General Manager

chris azer

il y a 3 maanden sur Google

4/5
Simpa
Very good apartment, room a little small but not annoying
Beoordeling 2024-01-24 07:50:26

(Translated by Google) Dear Chris Azer,
We thank you for taking the care to write this review following your stay at Pierre & Vacances Andorra Bordes d'Envalira.

We are delighted that you found the apartment to your liking.

It would be a pleasure to welcome you again,


Claudia G., General Manager

(Original)
Cher Chris Azer,
Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Pierre & Vacances Andorra Bordes d'Envalira.

Nous sommes ravis que vous ayez trouvé l'appartement à votre goût.

Ce serait un plaisir de vous recevoir une nouvelle fois,


Claudia G., General Manager

Luis Farías

il y a 5 maanden sur Google

5/5
Great attention from Maeva and Alexia, they helped with everything, and one detail in particular with the check out, a pleasure to find people like that in customer service
Beoordeling 2023-11-29 08:50:23

(Translated by Google) Dear Luis,

We would like to thank you for staying at our Pierre & Vacances Andorra Bordes d'Envalira apartments.

We are pleased to know that you liked the attention received from our staff and that Maeva and Alexia lived up to your expectations, providing outstanding service. It is a pleasure for us to have a team committed to excellence in customer service.
We appreciate your kind words and are glad you enjoyed your stay. Your satisfaction is our greatest reward and motivates us to continue working to offer memorable experiences to all our guests.

We say goodbye very cordially and look forward to welcoming you again very soon,


Claudia G., General Manager

(Original)
Estimado Luis,

Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Andorra Bordes d'Envalira.

Nos complace saber que la atención recibida por parte de nuestro personal fue de su agrado y que Maeva y Alexia estuvieron a la altura de sus expectativas, brindando un servicio destacado. Es un placer para nosotros contar con un equipo comprometido con la excelencia en el servicio al cliente.
Apreciamos sus amables palabras y nos alegra que haya disfrutado de su estancia. Su satisfacción es nuestra mayor recompensa y nos motiva a seguir trabajando para ofrecer experiencias memorables a todos nuestros huéspedes.

Nos despedimos muy cordialmente y a la espera de volver a darle la bienvenida muy pronto,


Claudia G., General Manager

Even geduld...