Klantenbeoordelingen L'Hévana

4.5

Fantastisch

276 beoordelingen

5

76.8 %

4

11.2 %

3

3.3 %

2

2.2 %

1

6.5 %

Maïté Yannick BARRY

il y a 6 dagen sur Google

5/5
Superb residence with a top-notch reception team. Ideally located, close to all shops. The apartment was large, spacious, and in short, fantastic. We recommend this premium residence.

W_H_W

il y a 1 week sur Google

5/5
We spent a wonderful summer week at the Hévana residence. The apartments are spacious, well-designed, and well-finished. The indoor pool is very pleasant when you come as a family with children, and the jacuzzi is great, although a bit small. You just have to go in the morning to avoid the afternoon rush.

The dishes and kitchen are well-stocked, although extra dishes would be welcome (the dishwasher runs half-load). Be careful, however, as the pans have a worn non-stick coating and should be replaced (a health risk linked to PFAS). Fortunately, we were able to use the oven and stainless steel pots and pans.

The bedding is good, although the mattresses could be firmer and less soft (being used to firm, high-end bedding, we experienced a bit of back pain). The bath linens, towels, soaps, shampoos, etc., however, are perfect.

A quick note from a wood lover: the parquet floors in the apartments are magnificent, so don't forget to maintain and oil them regularly. It's a shame to waste such beautiful floors.

Finally, the service is excellent, with helpful and friendly staff; it's a pleasure.

Overall: the P&V Premium residence is a winner for us; we'll try again next year.

PS: The toilet paper could be a little better, and one or two more rolls wouldn't go amiss, given the luxury and pricing.

Freddy

il y a 1 week sur Google

5/5
Superb residence, clean and super well-equipped apartment!
Available and attentive staff
One thing to note: the resort lacks entertainment in the summer

Berrut Beatrice

il y a 2 weken sur Google

5/5
A big thank you to the great, responsive and helpful team. They are all there to listen to you and find positive solutions (small car problem, so our departure was delayed). We had a great stay and will be back.
Thank you.
Beoordeling 2025-07-30 12:05:23

Un grand merci pour votre retour si positif, Beatrice !

Nous sommes heureux d’avoir pu vous accompagner efficacement et trouver des solutions lors de ce petit souci.

Votre satisfaction est notre priorité et nous serons ravis de vous accueillir à nouveau.

À très bientôt !

L’équipe Pierre & Vacances

David Vincent

il y a 2 weken sur Google

5/5
A wonderful stay in a beautiful and well-maintained residence. The pool area is very pleasant and clean, and the staff is friendly and welcoming.
We'll be back!
Beoordeling 2025-07-30 14:42:39

Merci beaucoup David pour ce super retour !

Nous sommes ravis que vous ayez apprécié la résidence, l’espace piscine ainsi que la sympathie de notre équipe. Ce sera un plaisir de vous accueillir de nouveau pour un prochain séjour.

À bientôt,
L’équipe Pierre & Vacances

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