Klantenbeoordelingen Bleu Marine

4.1

Zeer goed

785 beoordelingen

5

43.4 %

4

34.8 %

3

13.2 %

2

4.7 %

1

3.8 %

Rebeca

il y a 6 dagen sur Google

2/5
The apartments were a disappointment for their high price.

We were in building D, and the entire building smells bad. At first, we thought it was a distinctive odor, but no. We left through other entrances and the smell was good. Building D must have some plumbing or garbage problem because it's unusual for it to smell so bad. The smell even entered the apartment.

Bathroom and Toilet
The bathroom needs a complete renovation; the photos speak for themselves. The towels are minimal; a lucky child could cover his entire body. The toilet area is so narrow that you can barely close the door because you'd hit your knees. The distinctive smell of the entire building increases in the toilet area; it's unbearable.

Sleep
As for the beds, the mattress on the master bed is comfortable, but the spare bed is horrible, uncomfortable, and squeaky. The pillows are actually cushions, not pillows.

Amenities
The elevator was broken the entire stay. There was a sign stating that they had given notice on August 5th, but I left 19 days later, and it was still broken, with no alternative for disabled guests or seniors who can't climb stairs. We weren't told this at reception; we simply saw it was broken upon arrival.
As for the pool, besides not having any shade, it's not maintained. The water is cloudy and full of bugs and leaves, and you have to enter through a black footbath (I'm posting a photo).
The high price is only justified by its privileged location, just steps from the beach and with a parking garage included in the price.

This is the first time I've stayed at a Pierre et Vacances residence, and it will probably be the last.

Max Zan

il y a 1 week sur Google

1/5
Swimming pool not cleaned, and extremely dirty! The premises (apartment and balcony) are infested with bugs that come from the rainwater drains... and when we made a request, having a 2-month-old baby, for them to clean it or put insecticide, the reception sent us packing... it's no longer the Pierre et Vacances standard of yesteryear...

Eliane Gren

il y a 1 week sur Google

2/5
Residence that needs to be renovated, very small apartment for 6 people

Birgit Große-Juntermanns

il y a 2 weken sur Google

4/5
Great location, right by the sea

Emilie Tailhades

il y a 2 weken sur Google

3/5
Disappointed!

We rented a two-bedroom apartment the first week of August, and the experience wasn't up to par, especially considering the price (€2,500 per week).

Cons:
• Upon arrival, we were surprised to see that most of the apartments in the building are equipped with combination lock boxes...
• The apartment, although renovated (fresh paint, some shabby chic), remains old and poorly laid out.
• Very impractical for 6 people:
• Tiny bathroom, no shower curtain
• Toilet so narrow that it's hard to close the door
• Small, creaky double bed with a very hard mattress that breaks your back
• No wardrobe and little storage
• People sleeping on the sofa bed in the living room have no space for their belongings
• Very small and poorly equipped kitchen:
• Basic utensils missing for cooking for 6 people
• Inefficient stovetop and microwave, which heat with difficulty. • The refrigerator control knob is broken, numbers illegible
• No extractor fan
• Dishwasher too small for a family
• The residence is located at the very end of the South Beach in Lacanau, a little out of the way:
• Good for surfers (direct access to the surf area)
• But to swim, you have to walk 2 km to the central beach or the other end of the South Beach.

Positive points:
• Clean residence, well-maintained common areas
• Friendly staff
• Large terrace with sea view (or pool view depending on the apartment)
• Outdoor parking included
• Pleasant seaside resort with shops, restaurants, and entertainment

In summary, this apartment may be suitable for a family with two children, but definitely not for six adults. For this budget, you can find much better accommodation elsewhere.
Beoordeling 2025-08-11 08:38:50

Merci d’avoir pris le temps de partager un avis aussi détaillé, Emilie.

Nous sommes sincèrement désolés que votre séjour n’ait pas été à la hauteur de vos attentes, surtout après avoir choisi notre résidence pour vos vacances d’été.

Concernant l’aménagement et les équipements, nos appartements sont pensés pour offrir une solution de logement pratique en bord de mer, mais il est vrai que certains espaces peuvent sembler plus adaptés à une famille avec enfants qu’à un groupe d’adultes. Nous prenons bonne note de vos remarques sur le confort des couchages et l’équipement de la cuisine, qui feront l’objet d’une vérification et de compléments si nécessaire.

Pour l’emplacement, notre résidence est effectivement privilégiée par de nombreux amateurs de surf grâce à son accès direct à la plage Sud. Nous comprenons que pour ceux qui préfèrent les zones de baignade surveillées, la distance puisse représenter un inconvénient, et nous allons le préciser plus clairement sur nos supports d’information.

Nous vous remercions également pour vos compliments sur la propreté, l’accueil de notre équipe et les espaces extérieurs, qui restent une priorité pour nous.

Nous espérons avoir l’occasion de vous accueillir dans un autre établissement Pierre & Vacances, mieux adapté à vos attentes, afin de vous offrir une expérience plus proche de nos standards habituels.

L’équipe Pierre & Vacances

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