Premium residentie Les Terrasses d'Eos
€ 184
2 nachten van 29/06 tot 01/07

Klantenbeoordelingen Les Terrasses d'Eos

4.5

Fantastisch

561 beoordelingen

5

61.9 %

4

30.5 %

3

4.3 %

2

1.4 %

1

2.0 %

Adam Deschamps

il y a 2 weken sur Google

5/5
Gorgeous

karyn MACLE HERNANDEZ

il y a 2 weken sur Google

5/5
Thank you for the advice on the location of the sled runs and the loan of the sleds.
Access by bus to the different sites is also appreciable.

Vincent Dousset

il y a 1 maand sur Google

5/5
Very nice surprise for this residence located at the foot of the slopes. I recommend the aquatic area after a day of skiing, especially the outdoor jacuzzi!

Eva Ferreira

il y a 1 maand sur Google

5/5
Excellent stay in this stone and holiday residence.
There were 6 of us staying there in a beautiful 65m2 apartment,
Jacuzzi, sauna, hammam, heated outdoor swimming pool as well as a gym, a restaurant and bread to order directly at the counter, in short everything nearby to make your life easier!
The huge plus, the ski slopes accessible directly at the back of the residence, you leave with your skis on and you return the same way, very very pleasant and practical.
Everything is accessible on foot (city center just 10 minutes on foot), otherwise shuttles run very often.
Well-equipped apartment, oven dish, kitchen essentials, tea towel, towel, bed linen, bathrobes…
I have nothing negative to say because from the pick-up to the handing over of the keys everything was great!

Maud Chézaubernard

il y a 3 maanden sur Google

3/5
Hotel relatively far from the city center (shops and ski rental).

Spa crowded, jacuzzi/sauna/hammam almost inaccessible because there are so many people, the children have snowball fights in the outdoor swimming pool, so it is much colder than advertised. The water in the jacuzzi is cloudy, the place is far from relaxing.

Access to the lockers by fairly long slope via necessarily from Flaine Forum: a ski lift + a chairlift + a false flat.

The rooms are pleasant, nicely decorated, comfortable and well heated. Bedding and water pressure at the top.

The restaurant offers very good dishes to eat in or take away, but is quite expensive.

The reception was mixed, some people we spoke to were adorable and others much less so.
Beoordeling 2024-01-17 17:07:17

(Translated by Google) We regret that your stay did not go as you would have liked, Maud. Your detailed feedback is very important to us, and we take note of your comments concerning the spa, the outdoor swimming pool, access to the lockers, and the quality of welcome of certain members of our staff. Rest assured that we are determined to take the necessary measures to rectify the points mentioned.

Furthermore, we are delighted to read that the rooms lived up to your expectations in terms of comfort and decoration, as well as the quality of the bedding and the water pressure.

Also, we would be happy to discuss your experience with you in more depth and compensate for your disappointment. We invite you to contact us via our form ? https://contactariane.com

Looking forward to welcoming you again,
The Pierre & Vacances team

(Original)
Nous regrettons que votre séjour ne se soit pas déroulé comme vous l'auriez souhaité, Maud. Votre retour détaillé est très important pour nous, et nous prenons note de vos remarques concernant le spa, la piscine extérieure, l'accès aux casiers, et la qualité d'accueil de certains membres de notre personnel. Soyez sûre que nous sommes déterminés à prendre les mesures nécessaires pour rectifier les points mentionnés.

Par ailleurs, nous sommes ravis de lire que les chambres ont été à la hauteur de vos attentes en termes de confort et de décoration, ainsi que la qualité de la literie et la pression de l'eau.

Aussi, nous serions heureux de discuter avec vous de manière plus approfondie de votre expérience et compenser votre déception. Nous vous invitons à nous contacter via notre formulaire ? https://contactariane.com

Au plaisir de vous accueillir de nouveau,
L'équipe Pierre & Vacances

Even geduld...