Premium residentie Les Terrasses d'Hélios
€ 184
2 nachten van 29/06 tot 01/07

Klantenbeoordelingen Les Terrasses d'Hélios

4.4

Zeer goed

448 beoordelingen

5

63.4 %

4

25.9 %

3

4.7 %

2

1.8 %

1

4.2 %

Jessica Pastorello

il y a 1 maand sur Google

5/5
Wonderful stay. All the staff are extremely friendly and polite: Thank you!!. We'll come back next year ?

b poulette

il y a 1 maand sur Google

5/5
Beautiful residence with a lovely view (stayed in the Chalet)
Impeccable services
Good value for money restaurant

Michel Vanhersecke

il y a 1 maand sur Google

5/5
Residence 5⭐️ welcoming staff and always available, quality services with indoor heated swimming pool, sauna, hammam, jacuzzi!
Tiut is nearby: free shuttle for those who wish to go down to Flaine or ski-in/ski-out departure/arrival from the residence! We had a great week there!

Bruno Schertzer

il y a 2 maanden sur Google

5/5
Ski-in/ski-out location, exceptional welcome, we called before booking to ask several questions, the person we contacted (Manon) did everything to answer us, she even called us back the next day to provide additional information.
The residence is top notch, well equipped, there is even a free shuttle system outside of the ski bus (we were during school term)

We will come back

dupré franck

il y a 2 maanden sur Google

1/5
No... the receptionist was execrably friendly with the bus driver who was blocked by a poorly parked utility vehicle in the roundabout leading to the hotel, even if I can understand sometimes! But hey, the vehicle had been there for hours and reception was aware of our arrival.
Beoordeling 2024-03-20 14:19:04

Nous comprenons votre frustration, Franck, et nous vous présentons nos plus sincères excuses pour cet incident lors de votre arrivée.

Nous tenons à vous assurer que notre personnel est habituellement dévoué et que nous attachons une grande importance à la satisfaction de nos clients.

Nous regrettons que cette fois-ci les choses ne se soient pas déroulées comme prévu pour le véhicule bloqué. Votre feedback est précieux et nous permettra d'améliorer nos services à l'avenir.

Espérant avoir l'opportunité de vous accueillir à nouveau dans de meilleures conditions.

L'équipe Pierre & Vacances




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