Klantenbeoordelingen Le Pédrou

The hotel is very good value for money and the staff is very nice
It is convenient to know (I think they should notify you) that chains are needed to get out of the parking lot when it snows since they do not put salt on the ramp.

Old looking hotel but very well maintained. The rooms have everything and a very nice view. The attention on the part of the receptionist was very good and an affable treatment. We will repeat for sure. everything was super clean

We arrived at the reception of the Lose and Vacances Le Pédrou apartments in Font Romeu, and with the reservation code and the pin, we could not open the safe, they sent us that same week a link which was invalid, for which we complained and the answer was the same, not valid either, we made a claim again without an answer, so we took it for granted that it was the reservation pin or reservation code.
We called the reception several times, which was closed, and the "emergency" number which, after several tones, was cut off, we did not call once, but several, and from different phones, with no answer, until late in the morning. At dawn, from booking they also tried without an answer, so they gave us the solution to relocate, but we could not find any availability in the area. Finally, at dawn, having to call a hotel in another destination, Puigcerda to get accommodation.
It must be emphasized that we found ourselves on the street, without an answer, without a solution, with a temperature below zero, with 3 small children and without anyone finding accommodation or a simple answer, the minors had a hard time, apart from the It was cold, and we felt a feeling of total abandonment, after the stay had been charged in its entirety, and we had also notified us on at least 3 occasions that our check-in to the hotel would be after 7:00 p.m.

Unbeatable accommodation and staff.
Services nearby, ski resort 10 minutes by car and spectacular views of the apartment.
Looking forward to return.

The apartment is a bit small, there are 2 bunk beds for children, and an uncomfortable sofa-bed in the living room, but hey, it can be put up with.
The terrace when the sun shines is very pleasant.