Residentie Sevilla
Accommodatie niet beschikbaar op deze data
7 nachten van 09/12 tot 16/12  
De getoonde prijs is per accommodatie, bijv. , van 09/12 tot 16/12 . In Frankrijk zijn de getoonde prijzen exclusief toeristenbelasting.

Klantenbeoordelingen Sevilla

4.1

Zeer goed

863 beoordelingen

5

46.5 %

4

31.6 %

3

11.7 %

2

3.7 %

1

6.5 %

Juanma Otero Morandeira

il y a 1 week sur Google

1/5
Honestly it's a scam. From the beginning, slow reception and absurd rules. Leaving the dishes washing, leaving the towels in x place, taking out the trash, on top of that the bed was dirty, there were cobwebs on the ceiling... (What does the cleaning service do?). A deposit well above the average, surely thinking of taking the quarters from you if you break any rule. They wanted to come and disturb us in the room an hour before our departure to check the fire extinguishers. A super uncomfortable bed without real pillows and asking for another blanket or cushion costs you much more money. The toaster and kettle were included but they are available at reception, parking was included in the establishment but not in the price, and the room was a cellar with a single window.
Beoordeling 2024-03-18 13:50:48

(Translated by Google) Dear Juanma,
Thanks for your visit.

We are sorry that your stay did not meet your expectations and we apologize for any inconvenience you experienced. Our team strives to provide a quality experience and we are amazed to read about the cleanliness; We always include an end-of-stay cleaning service and offer a cleaning kit for guests' convenience.

Regarding the deposit, this is standard practice to protect the property and ensure that all facilities are kept in excellent condition for our future guests. The deposit policy is clearly communicated in our documentation and website.

Regarding parking, although it cannot be reserved in advance, our team is always happy to help with available alternatives. Furthermore, all our rooms have windows and the lighting configuration meets our quality standards.

We want to mention that we do not charge any type of supplements if the client requests more blankets or pillows, depending on availability. Likewise, we have recently renovated all the furniture and the beds are new. The pillows on the beds are on them and those on the sofas are inside the back of the sofa.

It is important to us that our guests feel comfortable and well cared for during their visit.

We bid farewell cordially,

E. Écija, General Director

(Original)
Estimado Juanma,
Gracias por su visita.

Lamentamos que su estancia no haya cumplido con sus expectativas y nos disculpamos por cualquier inconveniente que haya experimentado. Nuestro equipo se esfuerza por proporcionar una experiencia de calidad y nos sorprende leer sobre la limpieza; siempre incluimos un servicio de limpieza al final de la estancia y ofrecemos un kit de limpieza para la comodidad de los huéspedes.

Con respecto a la fianza, esta es una práctica estándar para proteger la propiedad y asegurar que todas las instalaciones se mantengan en excelente estado para nuestros futuros huéspedes. La política de depósito se comunica claramente en nuestra documentación y sitio web.

En cuanto al estacionamiento, aunque no se puede reservar con anticipación, nuestro equipo siempre está dispuesto a ayudar con las alternativas disponibles. Por otra parte, todas nuestras habitaciones cuentan con ventanas y que la configuración de la iluminación cumple con nuestros estándares de calidad.

Queremos mencionar que no cobramos ningún tipo de suplementos si el cliente pide más mantas o almohadas, según disponibilidad. Asimismo, hemos reformado recientemente todo el mobiliario y las camas están nuevas. Las almohadas de las camas se encuentran sobre las mismas y las de los sofás están dentro del respaldo del sofá.

Es importante para nosotros que nuestros huéspedes se sientan cómodos y bien atendidos durante su visita.

Nos despedimos cordialmente,

E. Écija, Directora general

V R

il y a 4 weken sur Google

1/5
Many demands. They require you not only to collect, scrub everything used and leave it placed,,,, but they also require you to throw the garbage in the street. When leaving and handing over the key, they ask reception about all of this.
However, in the face of so much demand, on the contrary when you arrive, you find that the kitchen hardly has the essential elements of an apartment: It does not have a toaster, an apartment for 4 people with cutlery and glassware for only two people. It only has a coffee maker named "x" that necessarily requires a type of capsules that you either buy at the supermarket or buy at reception AS ADVERTISED IN THE ELEVATOR, for a price of €0.8/capsules.
Apart from that, the decoration of the apartment is totally austere and non-existent.
I don't recommend it to anyone, nor will I return.
Beoordeling 2024-03-03 16:50:28

(Translated by Google) Dear guest,
Thank you very much for taking a moment to share your opinion about Pierre & Vacances Sevilla.

We are sorry that your stay did not meet your expectations and we appreciate your constructive comments.

We understand the importance of having adequate and sufficient kitchen utensils for the number of guests, and although our studios and apartments are equipped with a full kitchen, we will take note of your comment regarding glassware and cutlery.

Regarding decoration, our goal is to offer a functional and contemporary environment, and we are sorry that you did not like it. Regarding the coffee maker, we do provide one with a capsule system for the convenience of our guests, and the capsules are available at reception at a competitive price.

Finally, we want to remember that our staff is always ready to attend to any additional requests at the reception, such as toasters or any other item that may be missing in your studio or apartment.

We send you a cordial greeting.

Sincerely,

E. Écija, General Director

(Original)
Estimado huésped,
Muchas gracias por dedicar un momento para compartir su opinión sobre el Pierre & Vacances Sevilla.

Lamentamos que su estancia no haya cumplido con sus expectativas y agradecemos sus comentarios constructivos.

Entendemos la importancia de contar con utensilios de cocina adecuados y suficientes para el número de huéspedes, y aunque nuestros estudios y apartamentos están equipados con una cocina completa, tomaremos nota de su observación respecto a la cristalería y cubertería.

En cuanto a la decoración, nuestro objetivo es ofrecer un ambiente funcional y contemporáneo, y sentimos que no haya sido de su agrado. En relación con la cafetera, efectivamente proporcionamos una con sistema de cápsulas para comodidad de nuestros huéspedes, y las cápsulas están disponibles en recepción a un precio competitivo.

Por último, queremos recordar que nuestro personal está siempre dispuesto a atender cualquier solicitud adicional en la recepción, como tostadoras o cualquier otro elemento que pueda faltar en su estudio o apartamento.

Le enviamos un cordial saludo.

Atentamente,

E. Écija, Directora general

Manuel Alvarez

il y a 1 maand sur Google

5/5
Everything about these apartments is excellent, they serve you very well at the reception, very good prices, it is super well located and has supermarkets, bars and everything nearby
Beoordeling 2024-02-28 17:51:02

(Translated by Google) Dear Manuel,

We would like to thank you for staying at our Pierre & Vacances Sevilla apartments.

We are glad to know that you liked the service at reception and that you found our prices attractive. It is a pleasure to confirm that our location is ideal, in the emblematic neighborhood of Triana, and that the proximity to supermarkets and bars contributed to a convenient stay.

We bid farewell very cordially and look forward to receiving your visit again.


E.Ecija, General Manager

(Original)
Estimado Manuel,

Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Sevilla.

Nos alegra saber que la atención en recepción fue de su agrado y que encontró nuestros precios atractivos. Es un placer confirmar que nuestra ubicación es ideal, en el emblemático barrio de Triana, y que la cercanía a supermercados y bares contribuyó a una estancia conveniente.

Nos despedimos muy cordialmente y a la espera de recibir su visita nuevamente.


E.Ecija, General Manager

maxime de taillac

il y a 1 maand sur Google

3/5
Very good location however wifi is almost non-existent
Beoordeling 2024-02-28 17:50:40

(Translated by Google) Dear Maxime,
Thank you for taking the time to write this excellent feedback following your stay at Pierre & Vacances Sevilla.

We are delighted to hear that you enjoyed our location and helped make your stay enjoyable. Regarding your experience with Wi-Fi, we would like to point out that our establishment offers high-speed Wi-Fi access included with the possibility of connecting up to 5 devices simultaneously. We sincerely regret that you encountered connection difficulties and we take note of your feedback to continue to improve the quality of our services.

We look forward to seeing you again soon in our residence,


E.Ecija, General Manager

(Original)
Chère Maxime,
Merci d'avoir pris le temps de rédiger cet excellent retour suite à votre séjour au Pierre & Vacances Sevilla.

Nous sommes ravis d'apprendre que notre emplacement vous a plu et a contribué à rendre votre séjour agréable. Concernant votre expérience avec le Wi-Fi, nous tenons à préciser que notre établissement offre un accès Wi-Fi haute vitesse inclus avec la possibilité de connecter jusqu'à 5 appareils simultanément. Nous regrettons sincèrement que vous ayez rencontré des difficultés de connexion et nous prenons bonne note de votre retour pour continuer à améliorer la qualité de nos services.

Au plaisir de vous revoir prochainement dans notre résidence,


E.Ecija, General Manager

Arancha Cortes

il y a 1 maand sur Google

4/5
Both the location and the apartment were great.
Beoordeling 2024-02-28 18:50:30

(Translated by Google) Dear Arancha,
Thank you very much for choosing us to stay during your recent visit.

We are very happy to know that both the location and the apartment lived up to your expectations. It is a pleasure for us to offer a comfortable and well-located space in the heart of Triana, ideal for exploring the city and enjoying its charm.

We will love to welcome you again very soon.
Greetings,


E.Ecija, General Manager

(Original)
Apreciada Arancha,
Mil gracias por elegirnos para hospedarse en su reciente visita.

Nos alegra mucho saber que tanto la ubicación como el apartamento estuvieron a la altura de sus expectativas. Es un placer para nosotros ofrecer un espacio cómodo y bien situado en el corazón de Triana, ideal para explorar la ciudad y disfrutar de su encanto.

Nos encantará recibirle nuevamente muy pronto.
Cordiales saludos,


E.Ecija, General Manager

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