Klantenbeoordelingen Benalmádena Príncipe

4.2

Zeer goed

1336 beoordelingen

5

50.2 %

4

29.6 %

3

12.0 %

2

3.2 %

1

4.9 %

Virginie Manner

il y a 2 dagen sur Google

5/5
Excellent stay
Responsive, helpful, and friendly staff
Very well-maintained and very clean pool
Pleasant, high-quality accommodation
Beoordeling 2025-07-27 12:13:37

Chère Virginie,
Nous vous remercions d'avoir partagé votre expérience avec nous.

Nous sommes ravis que votre séjour chez Pierre & Vacances Benalmadena Principe ait été à la hauteur de vos attentes.

Votre satisfaction concernant notre équipe attentionnée et souriante nous fait chaud au cœur. La propreté impeccable de notre bassin et le confort de votre logement sont des aspects essentiels pour nous garantir votre bien-être pendant votre séjour.

Au plaisir de vous compter à nouveau parmi nous,

José Luis Saíz
Director General / General Manager

Jose Lopez

il y a 3 dagen sur Google

5/5
Clean hotel, very quiet, no noise, perfect service, location just steps away from the atmosphere and the beach.
Beoordeling 2025-07-26 00:12:55

Estimado Jose,

Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Benalmadena Principe y por trasladarnos su feedback.

Nos complace enormemente saber que su estancia en Pierre & Vacances Benalmadena Principe ha sido tan satisfactoria.

Nos alegra que haya valorado la serenidad de nuestro establecimiento y la pulcritud de nuestras instalaciones. Es gratificante saber que nuestro equipo le ha brindado un servicio excepcional y que ha podido disfrutar de nuestra privilegiada ubicación, a pocos pasos tanto del ambiente como de la playa.

Esperamos volver a recibirle en el futuro.
Un saludo,

José Luis Saíz
Director General / General Manager

Sadia Lasri

il y a 1 week sur Google

5/5
I highly recommend it. Everything was great, the location was close to everything, especially the beach. The staff was always friendly and smiling.
We will definitely return.
Beoordeling 2025-07-22 12:13:16

Cher(e) hôte,
Nous vous remercions d'avoir partagé votre expérience avec nous.

Nous sommes ravis que votre séjour chez Pierre & Vacances Benalmadena Principe ait été si agréable.

Votre satisfaction concernant l'emplacement privilégié de notre résidence nous fait grand plaisir. La proximité immédiate de la plage offre en effet un cadre idéal pour des vacances réussies. L'accueil chaleureux de notre équipe et leur disponibilité constante sont des aspects essentiels de notre service, et nous sommes heureux que vous ayez pu l'apprécier.

Au plaisir de vous compter à nouveau parmi nous,

José Luis Saíz
Director General / General Manager

Faten HAMMADI

il y a 1 week sur Google

1/5
Bad experience with this old residence, useless and to be avoided.
For a 1-bedroom apartment (one large double bed) and a living room (large double sofa bed), we were 2 adults, 2 children, and 1 baby, which is more than enough.
They refused the baby. They had us evicted in the presence of the police under the pretext of illegal occupation of the apartment because the baby was superfluous according to them!
Unpleasant, aggressive, and dishonest staff, from the reception to the assistant manager, who was mean and arrogant. She's a liar; she lied to us, saying that these are the rules in Spain, that apartments cannot exceed 4 people, when that's a lie because we had booked other apartments in Spain in the same category, and the baby 2 years old and younger was always accommodated free of charge. She also lied to the booking agency we called to intervene, saying she offered us a larger apartment, when that wasn't true! On the contrary, she asked us to either sacrifice one of our members and move them out of the residence ? or book a second apartment for 4 people to accommodate the baby and one of the parents. Basically, splitting the family in two and not enjoying the vacation together... something we, of course, refused. Basically, she wanted to give us two apartments for 8 people, each with 2 adults, 2 children, and 1 baby... a very, very low-level and dishonest marketing tactic!
Despite all the efforts of the booking site and the police to resolve the situation amicably by refunding us for the remaining nights, the management refused. We ended up leaving (or rather getting evicted) and booking an aparthotel 500m away. The same apartment category offered our baby free admission without any problems. The bonus was a modern beachfront apartment with a sea view and welcoming and friendly staff.

If the assistant manager of Pierre et Vacances Benalmedena reads this message: I will never forgive you!! Can you sleep with a clear conscience??!! You are a dishonest person. Our vacation was ruined because of you, and I'm sure we're not the only ones!

P.S.: We are used to Pierre et Vacances residences in France, which are much better maintained than this one, with more welcoming and respectful staff. We've never had any problems like this.

Overall, I do not recommend this residence; for the same price, there are better ones nearby.

Florian Gamo

il y a 3 weken sur Google

5/5
Excellent,
Simple apartment, well located.
Swimming pool + paddling pool.
Beoordeling 2025-07-07 10:17:12

Dear Florian,
Thank you for taking the time to share your experience with us.

We are delighted that you had such a wonderful stay at Pierre & Vacances Benalmadena Principe.

The accommodation met your requirements, with its convenient placement near local attractions. The swimming facilities, including the main pool and paddling area, provide refreshing options for guests of all ages. Your satisfaction with the residence's setup means a lot to us.

We look forward to welcoming you back for another pleasant stay.
Best wishes,

José Luis Saíz
Director General / General Manager

Even geduld...