Klantenbeoordelingen Almería Roquetas de Mar

4.1

Zeer goed

1572 beoordelingen

5

47.6 %

4

31.2 %

3

10.2 %

2

4.1 %

1

6.9 %

Jesus Callejo

fp_review_thereis 1 dag fp_review_on Google

4/5
Very good value for money.
The only thing we didn't like was that they changed our towels once in 10 days. Everything else was fine. Decent, quiet location, 5 minutes from the beach and another 5 minutes from the black women who do braids.

LAETITIA LAETITIA

fp_review_thereis 1 dag fp_review_on Google

4/5
Very noisy apartment... no entertainment... staff don't speak French despite the directions but are still very attentive, you have to find the right person... washing machine, room and local same

Raquel Castro Ortuño

fp_review_thereis 2 dagen fp_review_on Google

4/5
My experience was fantastic. The apartment is large, bright, comfortable, and very clean.

The reception staff was very friendly and pleasant. We had a problem with a family member, and they helped us very quickly.

There's also plenty of parking nearby.

Pets are especially welcome, and I love that.

The only downside is that it's a bit far from bars, supermarkets, ice cream shops, etc., and one of the lifeguards was a bit unfriendly. Otherwise, everything was great.
Beoordeling 2025-09-13 10:14:37

Estimada Raquel,
Muchas gracias por hospedarse en Pierre & Vacances Almería Roquetas De Mar.

Nos alegra saber que disfrutó del amplio apartamento y de la limpieza que caracteriza nuestras instalaciones.

Nuestro equipo de recepción siempre busca ofrecer soluciones ágiles cuando surgen imprevistos durante las estancias.

Lamentamos que algunos aspectos no cumplieran sus expectativas, especialmente las observaciones sobre un colaborador. Tomaremos en cuenta sus apreciaciones para reforzar nuestros protocolos.

Queremos destacar que contamos con más de diez establecimientos gastronómicos a 800 metros, según nuestra guía de servicios locales. Además, seguiremos manteniendo nuestro compromiso de ser un espacio acogedor para quienes viajan con mascotas.

Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo.
Un saludo cordial,

Atención al Cliente, Guest Manager

Ana FR

fp_review_thereis 5 dagen fp_review_on Google

2/5
We're learning to normalize some very strange things in tourism. Terribly uncomfortable beds, pillows flatter than a slice of chopped meat. No hand soap dispenser in the bathrooms, having to resort to the one hooked up to the shower. Leaving two rolls of toilet paper for six people for four days... Not to mention the fact that a tar stain formed around the entire perimeter of the pool.
Beoordeling 2025-09-12 09:14:59

Estimada Ana,
Gracias por su testimonio acerca de su experiencia con nosotros.

Lamentamos profundamente que algunos aspectos de su estancia no cumplieran con sus expectativas. Nuestro equipo siempre está disponible durante el horario de recepción para resolver cualquier necesidad relacionada con la comodidad del descanso o los suministros básicos.

Reiteramos nuestro compromiso de mantener protocolos rigurosos en el aprovisionamiento de artículos esenciales y realizamos mantenimientos periódicos en todas nuestras instalaciones para garantizar su correcto funcionamiento.

Esperamos poder recibirla de nuevo en el futuro para brindarle una experiencia más satisfactoria.
Atentamente,

Atención al Cliente, Guest Manager

M Q

fp_review_thereis 6 dagen fp_review_on Google

5/5
Very large apartments, spacious terraces with spectacular views from above, a generous swimming pool and garden areas with sun loungers and umbrellas, and plenty of private or off-street parking.
The beach is located on a small promenade with quiet, natural, and wonderful areas where you can relax and enjoy the beautiful water. There's also a wide, peaceful promenade, uncrowded, perfect for walking, exercising, etc., at any time.
There's a restaurant area, shops, and supermarkets nearby. You can walk there for a pleasant stroll, or if you can't walk far or are planning to do some big shopping, you can take the car.
The Pierre Vacances staff are very pleasant, empathetic, and generous with anything you might need. Just tell them what you need, or any little thing you're having trouble with, and they'll help you find quick and well-managed solutions. A huge thank you to all the staff in general, and especially to reception, housekeeping, and the pool lifeguards, for your kindness, empathy, and smiles in every moment we spoke with you. We'll be back with great pleasure. A big hug.
Even geduld...