Name: Hotel Salou Sunset
Brand: Pierre & Vacances
Price: 134 EUR
Availability: InStock
Rating: 3.8 (1275 reviews)

Klantenbeoordelingen Hotel Salou Sunset

3.8

Goed

1275 beoordelingen

37.3 %

29.7 %

15.8 %

8.2 %

8.9 %

Nicolle Ponce

il y a 1 week sur G_Google Google

5/5

I stayed with my boyfriend for three days and it was great. We loved it and will return. It's true that the space is very small, I'm talking about the pool, but there's a terrace that truly makes up for it with incredible views and a 10/10 place to relax.
The staff was very friendly ☺️ and very helpful. I loved it.
The room was fine. I don't dislike it, honestly, everything was fine.

margot lauzier

il y a 1 week sur G_Google Google

1/5

Cleanliness left something to be desired... as soon as we arrived, we asked the cleaning staff to come back to the room because the floor was clearly not cleaned! Furthermore, the staff never came during our stay to remake the beds, change the towels, and empty the trash (it wasn't for lack of asking the maid).

I usually don't leave reviews, but given the price of the room and the service provided in exchange, I find it excessive...

Pes50tto

il y a 1 week sur G_Google Google

3/5

We were four people (two adults and two children) with half-board and paid around €350 for our stay during Sant Joan.

Among the positive aspects, I would highlight the hotel's convenient location: it's close to the beach, which is very convenient, and it has a pool that, although somewhat small, is functional and has a bar right next to it. Overall, the value for money for this time of year isn't bad.

However, the experience had quite a few negative points. The most worrying was the total lack of control and safety at the pool. There was no staff supervising, and several children were diving in, disturbing the others, while others were playing "Sopapo" (a game in which they hit the ball hard). It was chaotic, and when I tried to intervene so my daughters could relax, I ended up looking like the troublemaker.

Another very negative point was the hotel's organization. We requested months in advance to be placed next to another family. Upon arrival, we received confirmation that we would be nearby… but when the second family arrived, they were placed on a completely different floor.

Furthermore, the housekeeping service was quite poor. There were only two towels in the room for four people. We raised this issue, and the next day they didn't even clean our room, despite speaking directly to a cleaner, who completely ignored us. We had to ask again in the afternoon, and when they finally cleaned it, they left us only three towels. Incomprehensible.

In short, for a short getaway it may be passable, but if you're looking for a quiet, well-organized vacation with decent service, I wouldn't recommend it.

Beoordeling 2025-06-26 07:12:51

Querido Pes,

Nos complace saber que ha disfrutado de nuestra relación calidad-precio durante las festividades de Sant Joan, así como de nuestras instalaciones recreativas junto a la piscina.

Lamentamos que algunos aspectos de su estancia no hayan cumplido con sus expectativas. Tomamos muy en serio la seguridad de nuestros huéspedes y nos disculpamos por cualquier inconveniente experimentado en la zona de la piscina. En cuanto a la distribución de habitaciones y el servicio de limpieza, reconocemos que su experiencia no refleja nuestros estándares habituales de servicio. Nuestro equipo está siempre disponible para resolver cualquier situación de manera inmediata durante su estancia.

Finalmente, queremos destacar nuestra privilegiada ubicación a tan solo 300 metros de la playa Llarga, que permite a nuestros huéspedes disfrutar cómodamente del mar Mediterráneo.

Le enviamos un afectuoso saludo y desde ya, le estaremos esperando cuando regrese.

Atentamente,

Salou Sunset by Pierre & Vacances, Guest Manager

alain salleras

il y a 1 week sur G_Google Google

4/5

The room was very clean, and room service was very attentive. They offered us clean towels without any problem when we came up from the pool with wet towels. The Skybar was infested with flying ants (this is what happens when you're surrounded by vegetation, but it can get annoying). It was obvious they had only recently opened; they were short on supplies for cocktails at the rooftop bar. The pool and children's play area could have been cleaner.

Beoordeling 2025-06-26 07:12:48

Estimado Alain,

Le agradecemos mucho el tiempo empleado en dejarnos su valoración.

Nos complace enormemente saber que quedó satisfecho con la pulcritud de su habitación. También nos alegra que nuestro equipo de servicio de habitaciones le haya brindado una atención excepcional, facilitándole toallas limpias cuando las necesitaba.

Lamentamos que algunos aspectos de su estancia no hayan cumplido con sus expectativas. Entendemos su comentario sobre la terraza superior y nos disculpamos por las molestias ocasionadas. En cuanto a la zona de la piscina y el área infantil, agradecemos sus observaciones y le aseguramos que nuestro personal está siempre disponible para atender cualquier situación de manera inmediata.

Esperamos que haya podido disfrutar de nuestra privilegiada ubicación, a tan solo 300 metros de la Playa Llarga y a poca distancia de las principales atracciones de Salou.

Esperamos volver a recibirle en el futuro.

Atentamente,

Salou Sunset by Pierre & Vacances, Guest Manager

Paula Katerine Cadena Sotelo

il y a 1 week sur G_Google Google

1/5

Terrible for traveling with or without a pet. They charge €20 per pet, but pets aren't allowed anywhere except in the room. The Russian receptionist told me the jacuzzi is open until 11 a.m., but it's actually until 7 a.m. They're just two-person jacuzzis. You don't even want to go in. My pet didn't leave the room, and obviously, at checkout, I couldn't stay and enjoy the pool because my pet wasn't allowed in there. I find it awful, not at all recommendable. There were three of us, and there were two towels, and the rooms were small. The beds were poorly made.

The worst hotel.