Name: Hotel Salou Sunset
Brand: Pierre & Vacances
Price: 99 EUR
Availability: InStock
Rating: 3.8 (1254 reviews)

Klantenbeoordelingen Hotel Salou Sunset

3.8

Goed

1254 beoordelingen

37.3 %

29.7 %

15.9 %

8.2 %

8.9 %

Flavio Pierini

il y a 1 week sur G_Google Google

3/5

good

Soulas Eric

il y a 2 weken sur G_Google Google

5/5

Ideally located hotel with very welcoming, attentive and super friendly staff. A very good restaurant at the entrance, where you can eat until 11 p.m., which is very appreciable, practical and easy to access at the foot of the hotel, a big plus for choosing the hotel for our stay and the desire to return, good food and pleasant team.

Raquel Salvador

il y a 3 weken sur G_Google Google

3/5

The hotel in general was very good for the price, but the buffet really left a lot to be desired. At dinner, the pasta was all dry and there was practically nothing... the rest was fine.

Beoordeling 2025-05-27 11:11:04

Apreciada Raquel,
Gracias por dedicar su tiempo a compartir sus impresiones.

Nos alegra saber que su valoración general de nuestras instalaciones y servicios ha sido satisfactoria.

Sin embargo, tomamos nota de sus comentarios sobre nuestra oferta gastronómica, que no cumplió con sus expectativas.

Confiamos en poder recibirla nuevamente para ofrecerle una experiencia más completa.
Cordialmente,

Salou Sunset by Pierre & Vacances, Guest Manager

monica guasch

il y a 4 weken sur G_Google Google

5/5

The hotel surprised us.
Comfortable, beautiful rooms, spectacular views, an amazing rooftop.
And the staff was the best.
We loved it.
We'll definitely be back!

Beoordeling 2025-05-27 11:11:04

Estimada Monica,

Gracias por compartir su maravillosa experiencia con nosotros.

Nos alegra enormemente saber que su estancia en Hotel Salou Sunset by Pierre & Vacances ha sido tan satisfactoria.

Nos complace que haya disfrutado de nuestras habitaciones modernas y luminosas, las magníficas vistas desde nuestro establecimiento, nuestra exclusiva terraza en la azotea del décimo piso y la atención de nuestro equipo multilingüe, siempre dispuesto a garantizar el máximo confort de nuestros huéspedes.

Esperamos tener el placer de darle la bienvenida nuevamente.

Saludos cordiales,

Salou Sunset by Pierre & Vacances, Guest Manager

R D

il y a 4 weken sur G_Google Google

1/5

Spent 4 nights at this hotel. The receptionist was very nice and helpful, no problems. The two double beds were pushed together, not great, and the spring mattress was horrible and hurt my back a lot. The bathroom walls were thin, so we could hear the neighbor coughing.
The breakfast buffet was generous, but it's still a bad cafeteria experience. We had a drink at the hotel bar and ordered nachos with cheddar for €8.90, a very steep price for a pack of nachos thrown onto a flat cardboard plate with a small pot of guacamole and no cheddar. I went to see the bartender who added a lot of cheddar sauce in a small cardboard container, it's really borderline cardboard dishes. We then went to eat in the hotel's self-service restaurant, the food really left something to be desired. I ordered pasta with butter to be sure it was okay, my son ordered pasta Bolognese (horrible), just to say don't eat there.
We went to the spa on the top floor (nice view). Two spas were extremely bleached, my silver rings turned black. The next day, one of the two spas was green and the other had turned milky. The garage costs €20. I agree with an extremely narrow comment: you have to avoid the two walls while steering to be able to climb the slippery slope. For large sedans, avoid it; you won't get out without a hitch.
As a P&V owner, I was really disappointed with this hotel; the standard wasn't at all what I've experienced elsewhere. P&V is putting obstacles in its way with this hotel.

Beoordeling 2025-05-27 11:11:02

Cher hôte,
Merci de votre retour d'expérience.

Nous sommes ravis que l’accueil par notre équipe à la réception ait répondu à vos attentes et ait contribué à un bon début de séjour.

Cependant, vos observations ont retenu toute notre attention et nous vous prions de nous excuser pour les désagréments.

Notre literie est choisie pour convenir à un large public, bien que les préférences diffèrent selon chacun.

La restauration propose une variété d’options qui cherchent à satisfaire tous les goûts, même si nous comprenons que cette expérience n’ait pas été à la hauteur de vos attentes.

Concernant le spa, un soin particulier est apporté à son entretien, néanmoins, la réaction sur vos bijoux indiquerait un cas exceptionnel.

Enfin, le parking souterrain, bien que pratique, présente des dimensions spécifiques qui peuvent demander une certaine prudence de la part des conducteurs.

Nous espérons avoir l’opportunité de vous accueillir de nouveau afin de mieux répondre à vos attentes,

Cordialement,

Salou Sunset by Pierre & Vacances, Guest Manager