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Klantenbeoordelingen Salou

4.2

Zeer goed

1424 beoordelingen

5

50.7 %

4

31.4 %

3

9.3 %

2

2.8 %

1

5.8 %
NieuwsteOudsteHoogste beoordelingenMinder goede cijfers

CAB BCA

Er is 1 maand op Google

4/5
It's a good choice because of its proximity to the tourist area. However, due to safety concerns in Barcelona, ​​I would look for another location.

catherine cassidy

Er is 1 maand op Google

5/5
Fabulous apartment, loved the large balcony. Place spotless and customer service very helpful. Had 1 issue with the door handle in the bedroom and it was sorted within the day.
Beoordeling 2026-04-12 20:10:26

Dear Catherine,

It is wonderful to hear about your positive experience at Pierre & Vacances Salou.

We are delighted that our apartment and spacious balcony provided comfort during your stay. Our team takes pride in maintaining high standards of cleanliness and delivering helpful service.

That said, we regret the inconvenience with the bedroom fixture and are pleased our staff resolved it promptly.

Finally, we’re glad our location near the beach and convenient amenities added value to your visit. We hope you enjoyed exploring nearby attractions like PortAventura during your time here.

We look forward to welcoming you back on a future occasion.
Best wishes,

General Manager

Cristian Carmona fernandez

Er is 1 maand op Google

5/5
A very peaceful place to relax
Beoordeling 2026-04-12 20:10:25

Estimado Cristian,
Muchísimas gracias por su reseña acerca de su experiencia en Pierre & Vacances Salou.

Nos alegra saber que encontró en nuestro complejo un lugar tranquilo para descansar durante su visita. Sus comentarios refuerzan nuestro compromiso con ofrecer un entorno relajado y acogedor a todos nuestros huéspedes.

Esperamos que haya disfrutado también de nuestras instalaciones, como las piscinas exteriores o la proximidad a la playa, ubicada a solo 700 metros.

Esperamos tener el placer de recibirle nuevamente.
Saludos cordiales,

General Manager

Jessica Cournut

Er is 1 maand op Google

2/5
On holiday at the Pierre & Vacances in Salou, this is our second time there. The first time was perfect, no problems at all. The second time, between the lack of respect from the other guests who slam doors, drag chairs, and move furniture at odd hours, the outdated refrigerator that was replaced two and a half hours after our arrival (though admittedly it was replaced), the washing machine that made you not want to wash clothes (hair and detergent were all stuck in it), ants everywhere (we were always waiting for people to clean up), and the dirty dishes... well, I'll stop there. We left earlier than planned... Tamarit 002 should be banned.

On the plus side, the pool is nice; my son loved it.

No need for a message with a canned response.

Unless you want to offer some kind of compensation.
Beoordeling 2026-04-14 14:11:11

Chère Jessica,
Merci pour votre fidélité !

Nous sommes ravis que votre fils ait apprécié les moments passés à la piscine, un espace conçu pour la détente et les loisirs en famille.



Par ailleurs, nous sommes sincèrement désolés pour ces désagréments inhabituels et prenons note de vos observations.

Vous pouvez faire votre réclamation via notre site web, et notre service client s'en chargera.



Enfin, nous espérons que vous avez été charmée par notre emplacement privilégié, à proximité de la plage.

Nous souhaiterions vous revoir prochainement pour un séjour conforme à nos standards.
Bien à vous,

General Manager

jean-Mi

Er is 1 maand op Google

5/5
Beoordeling 2026-04-10 07:13:17

Dear Jean,
We appreciate that you took the time to share your feedback.

We are glad that you had a pleasant stay with us.

The entire team look forward to welcoming you back on a future trip.
Kind regards,

General Manager

Even geduld...