(Translated by Google) Dear Ivano,
We thank you for your review.

We are pleased to know that you appreciated the kindness and helpfulness of our staff. Our location near the beach and in a quiet area is one of our strengths and we are happy that you found it convenient for your stay. The satisfaction of our guests is our priority and we are happy that your visit lived up to your expectations.

With the hope of having you again as our guest, we send our warmest regards.


Hotel Lloret Santa Rosa Pierre & Vacances

(Original)
Gentile Ivano,
La ringraziamo per la sua recensione.

Siamo lieti di sapere che ha apprezzato la gentilezza e la disponibilità del nostro personale. La nostra posizione vicino alla spiaggia e in una zona tranquilla è uno dei nostri punti di forza e siamo felici che l'abbia trovato conveniente per il suo soggiorno. La soddisfazione dei nostri ospiti è la nostra priorità e siamo contenti che la sua visita sia stata all'altezza delle sue aspettative.

Con la speranza di riaverla nuovamente come nostro ospite, porgiamo i nostri più cordiali saluti.


Hotel Lloret Santa Rosa Pierre & Vacances

(Translated by Google) Dear Sara,
We have received your testimony.

In response to your review, we want to mention that reception called you at 11 a.m. by mistake, we had the late check out wrong. We apologize for the inconvenience caused and appreciate your understanding.

We bid farewell cordially,

Hotel Lloret Santa Rosa Pierre & Vacances

(Original)
Estimada Sara,
Hemos recibido su testimonio.

En respuesta a su reseña, queremos mencionar que recepción les llamó a las 11 horas de la mañana por error, teníamos mal anotado el late check out. Le pedimos disculpas por las molestias ocasionadas y apreciamos su comprensión.

Nos despedimos cordialmente,

Hotel Lloret Santa Rosa Pierre & Vacances

(Translated by Google) Dear our guest Elissa
Thank you very much for your review.

We apologize for the noise from inside the hotel.

It's great that your visit was a successful experience overall.

We hope to have you as our guest again soon. Regards,


Hotel Lloret Santa Rosa Pierre & Vacances

(Original)
Arvoisa vieraamme Elisssa
Kiitos paljon arviostanne.

Pahoittelumme hotellin sisältä kuuluneista häiriöäänistä.

Loistavaa, että vierailunne oli kokonaisuudessaan onnistunut kokemus.

Toivottavasti saamme teidät pian uudestaan vieraaksemme. Ystävällisin terveisin,


Hotel Lloret Santa Rosa Pierre & Vacances

(Translated by Google) Dear Bernard,
We thank you for taking the care to write this review following your stay at the Hotel Lloret Santa Rosa by Pierre & Vacances.

We are delighted to read that you appreciated the cleanliness of your room and the care taken in daily cleaning. It is also nice to know that our buffet, both for breakfast and meals, lived up to your expectations with its variety and presentation. We are proud of our gastronomic offer and we strive to satisfy the tastes of all our customers. Additionally, we are pleased that our friendly and helpful staff helped make your stay enjoyable.

Thank you again for your compliments and for recommending our Santa Rosa hotel.

Looking forward to welcoming you again,


Hotel Lloret Santa Rosa Pierre & Vacances

(Original)
Cher Bernard,
Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Hotel Lloret Santa Rosa by Pierre & Vacances.

Nous sommes ravis de lire que vous avez apprécié la propreté de votre chambre et le soin apporté au ménage quotidien. Il est également agréable de savoir que notre buffet, tant pour le petit-déjeuner que pour les repas, a été à la hauteur de vos attentes avec sa variété et sa présentation. Nous sommes fiers de notre offre gastronomique et nous nous efforçons de satisfaire les goûts de tous nos clients. De plus, nous sommes heureux que notre personnel aimable et serviable ait contribué à rendre votre séjour agréable.

Encore merci pour vos compliments et pour recommander notre hôtel Santa Rosa.

Au plaisir de vour accueillir à nouveau,


Hotel Lloret Santa Rosa Pierre & Vacances

(Translated by Google) Dear guest,
Thank you for taking a few minutes of your valuable time to leave us your review.

We are glad to know that you enjoyed our location near the beach and the shopping area, as well as our rooms and the buffet in the restaurant. We are sorry to hear you had difficulty finding parking. We have an agreement with the Casino to offer a special price of €18 per day instead of €25, which could be a convenient option for future visits.

We are sorry that the soundproofing of the room was not to your liking and that the pool seemed small and crowded. We appreciate your comments and always seek to improve our facilities and services to ensure the satisfaction of our guests.

As for pets, they are indeed accepted in our hotel with an additional charge, as is common in many establishments.

We hope you have a good day.

Sincerely,


(Original)
Estimado huésped,
Gracias por dedicarle unos minutos de su valioso tiempo a dejarnos su reseña.

Nos alegra saber que disfrutó de nuestra ubicación cerca de la playa y del área comercial, así como de nuestras habitaciones y del buffet en el restaurante. Lamentamos que haya tenido dificultades para encontrar estacionamiento. Tenemos un acuerdo con el Casino para ofrecer un precio especial de 18 € por día en lugar de 25 €, lo que podría ser una opción conveniente para futuras visitas.

Sentimos que la insonorización de la habitación no haya sido de su agrado y que la piscina le haya parecido pequeña y concurrida. Apreciamos sus comentarios y siempre buscamos mejorar nuestras instalaciones y servicios para garantizar la satisfacción de nuestros huéspedes.

En cuanto a las mascotas, efectivamente, se aceptan en nuestro hotel con un cargo adicional, como es común en muchos establecimientos.

Esperamos que tenga un buen día.

Atentamente,