Hotel Lloret Santa Rosa
€ 138
2 nachten van 04/05 tot 06/05  
De getoonde prijs is per accommodatie, bijv. Kamer Tweepersoonskamer, van 04/05 tot 06/05 . In Frankrijk zijn de getoonde prijzen exclusief toeristenbelasting.

Klantenbeoordelingen Hotel Lloret Santa Rosa

3.9

Goed

652 beoordelingen

5

43.4 %

4

25.6 %

3

14.7 %

2

7.1 %

1

9.2 %

Sylvain Chevalier

il y a 2 weken sur Google

3/5
The buffet not at the top
Beoordeling 2024-03-10 10:50:46

(Translated by Google) Dear Sylvain,
Thank you for taking the time to share your perspective with us.

We are sorry to read that our buffet did not meet your expectations. We make it a point of honor to offer a varied rotation of hot and cold buffets every seven days and to never repeat the same dishes, day and night. Your feedback is essential for us and allows us to continue to improve the quality of our services.

We hope to be able to see you among us again.

Best regards,


Hotel Lloret Santa Rosa Pierre & Vacances

(Original)
Cher Sylvain,
Merci d'avoir pris le temps de nous faire part de votre point de vue.

Nous sommes navrés de lire que notre buffet n'a pas répondu à vos attentes. Nous mettons un point d'honneur à proposer une rotation variée de buffets chauds et froids tous les sept jours et à ne jamais répéter les mêmes plats, jour et nuit. Votre retour est essentiel pour nous et nous permet de continuer à améliorer la qualité de nos services.

Nous espérons pouvoir vous revoir parmi nous une nouvelle fois.

Bien cordialement,


Hotel Lloret Santa Rosa Pierre & Vacances

Valérie

il y a 2 maanden sur Google

1/5
I booked via, last minutes, in this hotel. I was surprised by the quality of the meals.... and the mood of the staff.
Additionally, although the towels had been changed, I still wondered if the bathroom had been cleaned having found personal belongings from guests before us. I informed reception and Last Minutes of this and still today no news or commercial gesture. It is not possible to select "noisy" but the young woman who was accompanied by at least two of her friends had a good time.....the walls are obviously made of paper.
Beoordeling 2024-01-20 09:50:26

(Translated by Google) Dear Valérie,
Please share your experience with us.

We regret the inconvenience you experienced.
We attach great importance to the cleanliness of our rooms and we are sorry if, in this case, it was not up to our usual standards.
Please note that we pay attention to the acoustic comfort of our customers and we strive to guarantee a peaceful environment for each of our guests.

Do not hesitate to contact customer service so that you can discuss this subject!

We hope to have the pleasure of welcoming you again to convince you with a much better service.

Best regards,

Hotel Lloret Santa Rosa Pierre & Vacances

(Original)
Chère Valérie,
Merci de nous faire part de votre expérience.

Nous regrettons les désagréments que vous avez rencontrés.
Nous accordons une grande importance à la propreté de nos chambres et nous sommes désolés si, dans ce cas, elle n'était pas à la hauteur de nos standards habituels.
Sachez que nous sommes attentifs au confort acoustique de nos clients et nous nous efforçons de garantir un environnement paisible à chacun de nos hôtes.

N'hésitez pas à contacter le service client afin de pouvoir échanger à ce sujet !

Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous convaincre avec une prestation bien meilleure.

Bien cordialement,

Hotel Lloret Santa Rosa Pierre & Vacances

so 31

il y a 3 maanden sur Google

1/5
Very disappointing hotel for a stone and vacation.

Very unpleasant breakfast staff rushing us to leave.

Tasteless breakfast without variety.

Too much extra, no parking, you have to pay 20 euros at the casino and walk 15 minutes with the risk of being attacked, baby cot for a fee.

Horrible room insulation with young people screaming next door and there was horrible motor noise from the elevator.

Really average I don't want to come back.
Beoordeling 2023-12-28 11:52:53

(Translated by Google) Dear host,
Thank you for your feedback.

We are sorry to hear that your experience did not meet your expectations.

Our establishment offers parking at a preferential rate, and we regret any misunderstanding on this subject.

We are surprised by your comment on the baby cot, as our policy is to provide baby cots free of charge upon request, as stated in our documentation.

For sound insulation, we always recommend higher floors for a quieter stay.

We hope that you were nevertheless able to enjoy our ideal location just a few steps from the beach and shopping area.

We sincerely hope that you will give us the opportunity to regain your trust and wish you a happy new year!

Yours sincerely,

Hotel Lloret Santa Rosa Pierre & Vacances

(Original)
Cher hôte,
Merci de votre retour d'expérience.

Nous sommes désolés d'apprendre que votre expérience n'ait pas été à la hauteur de vos attentes.

Notre établissement propose un parking avec un tarif préférentiel, et nous regrettons tout malentendu à ce sujet.

Nous sommes surpris par votre commentaire sur le lit bébé, car notre politique est de fournir gratuitement des lits bébés sur demande, comme indiqué dans notre documentation.

Pour l'isolation sonore, nous recommandons toujours les étages supérieurs pour un séjour plus tranquille.

Nous espérons que vous avez néanmoins pu profiter de notre emplacement idéal à seulement quelques pas de la plage et de la zone commerçante.

Nous espérons sincèrement que vous nous donnerez l'opportunité de regagner votre confiance et vous souhaitons une bonne fin d'année !

Bien à vous,

Hotel Lloret Santa Rosa Pierre & Vacances

Ivano Montagna

il y a 5 maanden sur Google

5/5
Excellent hotel, very friendly and helpful staff. Very close to the beach and in a quiet area, I personally recommend it.
Beoordeling 2023-10-17 08:52:07

(Translated by Google) Dear Ivano,
We thank you for your review.

We are pleased to know that you appreciated the kindness and helpfulness of our staff. Our location near the beach and in a quiet area is one of our strengths and we are happy that you found it convenient for your stay. The satisfaction of our guests is our priority and we are happy that your visit lived up to your expectations.

With the hope of having you again as our guest, we send our warmest regards.


Hotel Lloret Santa Rosa Pierre & Vacances

(Original)
Gentile Ivano,
La ringraziamo per la sua recensione.

Siamo lieti di sapere che ha apprezzato la gentilezza e la disponibilità del nostro personale. La nostra posizione vicino alla spiaggia e in una zona tranquilla è uno dei nostri punti di forza e siamo felici che l'abbia trovato conveniente per il suo soggiorno. La soddisfazione dei nostri ospiti è la nostra priorità e siamo contenti che la sua visita sia stata all'altezza delle sue aspettative.

Con la speranza di riaverla nuovamente come nostro ospite, porgiamo i nostri più cordiali saluti.


Hotel Lloret Santa Rosa Pierre & Vacances

Sara Huertas López

il y a 5 maanden sur Google

2/5
We paid to check out of the hotel at 3:00 p.m. and at 10:00 a.m. they were calling us and waking us up to leave. If we pay for this service it is because we want to sleep without being woken up! On the other hand, they accept pets but not a simple feeder or water bowl for the animal, but they do charge the supplement quickly.
Beoordeling 2023-10-10 11:52:22

(Translated by Google) Dear Sara,
We have received your testimony.

In response to your review, we want to mention that reception called you at 11 a.m. by mistake, we had the late check out wrong. We apologize for the inconvenience caused and appreciate your understanding.

We bid farewell cordially,

Hotel Lloret Santa Rosa Pierre & Vacances

(Original)
Estimada Sara,
Hemos recibido su testimonio.

En respuesta a su reseña, queremos mencionar que recepción les llamó a las 11 horas de la mañana por error, teníamos mal anotado el late check out. Le pedimos disculpas por las molestias ocasionadas y apreciamos su comprensión.

Nos despedimos cordialmente,

Hotel Lloret Santa Rosa Pierre & Vacances

Even geduld...