A huge thank you to Marianne and Mathilde for their professionalism, availability, and kindness. Their warm welcome and efficiency greatly contributed to the success of our stay.

excellent stay

Very beautiful renovated apartment. Very friendly staff. Peaceful place. Very beautiful village.

Perfect stay. Very nice location.

Hello,

This is by far the worst Pierre & Vacances resort I've ever stayed in.

From the moment we arrived, we received a very poor welcome. The reception was closed, even though we were arriving in the middle of a heatwave, with two children aged 2 and 5. It was nearly 40°C (104°F), and when we asked to wait a few minutes by the pool to cool off, a cleaning staff member refused to let us in. A complete lack of humanity.

Upon entering the accommodation, we found it filthy, with ants everywhere. I had the impression that it needed to be cleaned again before we could even move in.

The worst happened in the kitchen. I burned my finger with a first-degree burn from the light above the sink. A few moments later, the same light came loose and fell directly into the sink. Luckily, the tap wasn't running, because the consequences could have been disastrous. This is a serious safety issue that could have led to a much more serious accident.

Another very worrying point: the safety gate on the upper floor was broken. With a two-year-old child, we had to spend our entire stay locking him in a room to prevent him from falling.

Regarding the swimming pool, we were told over the phone that it was heated. Upon arrival, a sign clearly stated that it wasn't. This wasn't a problem during a heatwave, but at other times, it would have been very disappointing.

I absolutely don't understand how this residence can be rated 4 stars. This rating needs to be reviewed.

Finally, I requested a refund given all these problems. For over a week, I've been kept waiting, told I have to wait four weeks for a response. This timeframe was never communicated to me beforehand. If it had been, I wouldn't have accepted this procedure.

Last but not least: no air conditioning in a hotel advertised as a 4-star establishment. In the middle of a heatwave, this is simply unacceptable.

I strongly advise against this hotel. Avoid it if you want a peaceful holiday.