Klantenbeoordelingen Le Belmont

Myself, my partner, my aunt and a friend hit the road on Friday morning 25 March from La Garde Freinet to Le Belmont for a 5 day ski trip. We had planned to arrive at check in time 16.00. On the road we received terrible news that my aunts mother had passed away earlier that morning, we needed to turn around and head back home. On arrival back home, I called Le Belmont to inform them that we would not be able to come after all as the funeral will take place early this week. The response - 'you did not book with cancellation therefore we cannot do anything'. I asked if there was a way to even change to a later date or any other possibility in such a delicate situation (voucher, partial reimbursement, anything?). The response 'no'. This experience will remain in each and every one of us in that booking, in our families and friends too. The money is not important, but class is. Pierre & Vacances showed us they have zero class. Reservation number 202219048767 - which will be our last with this company.

The apartment we booked corresponded perfectly to our expectations: warm, spacious, with a real terrace and REALLY at the foot of the slopes! We were all delighted with our stay and found the keys left in a safe at the entrance VERY practical. This allows us to arrive when we want without any pressure on the road ;-)