Klantenbeoordelingen Le Domaine de Bordaberry

4.2

Zeer goed

537 beoordelingen

5

53.8 %

4

28.7 %

3

10.2 %

2

2.6 %

1

4.7 %

Alexandre Le Bris (Les Paresseux Curieux)

il y a 1 week sur Google

5/5
We really enjoyed our stay here. Beautiful facilities including a superb swimming pool, buildings in nature that don't feel like they're on top of each other. Great board game rental at reception, and great staff who are very friendly and courteous. Very good value for money

Anabel

il y a 1 week sur Google

5/5
Very professional and friendly staff.
Very pleasant and quiet location.
Perhaps the apartment was a little smaller than expected.
Phenomenal pool.
We will return.

Jojo

il y a 2 weken sur Google

3/5
A Pierre et Vacances center different from those we have stayed in previously. Quiet, very quiet, with a swimming pool, it is clean. Ideally located between Hendaye and Saint Jean de Luz. No entertainment or restaurants. Apartment with a small bedroom.
Beoordeling 2025-08-26 12:54:45

Merci d’avoir partagé votre expérience !

Nous sommes ravis que vous ayez apprécié le calme, la propreté et l’emplacement idéal de notre résidence, ainsi que la piscine.

Nous prenons note de vos remarques concernant les chambres et les services sur place. Nos équipes travaillent constamment à l’amélioration du confort et de la qualité de nos logements afin que chaque séjour soit agréable.

Nous espérons avoir le plaisir de vous accueillir à nouveau dans l’une de nos résidences Pierres & Vacances.

À bientôt,
L’équipe Pierres & Vacances

Pascal Matheus

il y a 2 weken sur Google

5/5
A pleasant residence, a peaceful stay in a green setting,
a caring team,

Guillaume & Halima JULIA

il y a 3 weken sur Google

1/5
I booked based on recent customer reviews, but my experience was catastrophic.
From the moment I arrived, the welcome was unpleasant and contemptuous. I reported that our room smelled strongly of damp and mold: the response was that there was nothing they could do because the residence was full and that "all the seaside apartments have damp," adding that "you should read the reviews and change your destination"... Unacceptable!

No solution was offered, no consideration for the guests.
In addition, the insulation is non-existent, and the busy road makes the accommodation noisy and unrefreshing.
Very disappointed with Pierre & Vacances, I totally advise against this residence.

I booked based on recent customer reviews, but my experience was a disaster.
From the moment we arrived, the welcome was unpleasant and disrespectful. I reported that our room smelled strongly of damp and mold: the answer was that the residence was fully booked and “all apartments by the sea have humidity,” even adding that “we should have read the reviews and chosen another destination”… Absolutely unacceptable!

No solution was offered, no consideration for guests.
On top of that, the soundproofing is non-existent and the busy road makes the accommodation noisy and far from relaxing.
Very disappointed with Pierre & Vacances, I strongly advise against staying at this residence.

Reserved based on the recent opinions of the clients, but my experience was a disaster.
Otherwise, the attention given to the reception is undesirable and not very respectful. Informed that our new habitación olía fuertemente a humedad and moho: the response is that the residence is complete and that “all the apartments together with the sea are humid”, and including that “deberíamos haber leído los comments y elegido otro destino”… ¡Absolutamente unacceptable!

We do not offer any solution, nor the minimum consideration for our customers.
Furthermore, the soundproofing is non-existent and the road with a lot of traffic because it is noisy and not relaxing.

If you are disappointed with Pierre & Vacances, you have completely refused to accept your request at this residence.
Beoordeling 2025-08-26 13:03:31

Merci Guillaume d’avoir partagé votre expérience.

Nous regrettons sincèrement que votre séjour n’ait pas été à la hauteur de vos attentes. Le confort, la qualité des logements et l’accueil de nos vacanciers sont au cœur de nos priorités, et la situation que vous décrivez ne reflète pas nos standards habituels.

Vos remarques concernant l’humidité et le bruit seront transmises aux équipes afin de continuer à améliorer le confort et la qualité de nos résidences.

Nous espérons malgré tout avoir le plaisir de vous accueillir à nouveau dans l’une de nos résidences Pierres & Vacances, pour vous offrir un séjour pleinement conforme à nos standards de qualité.

À bientôt,
L’équipe Pierres & Vacances

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