Naar de hoofdinhoud gaan

Klantenbeoordelingen Émeraude

4.3

Zeer goed

96 beoordelingen

5

50.0 %

4

36.5 %

3

8.3 %

2

1.0 %

1

4.2 %
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Sebastien “Sash”

Er is 2 weken op Google

3/5
Aging residence, poorly renovated
The apartments have been the same for 40 years.
The bedrooms are separated by very thin, unsoundproof walls.
Outdated fixtures, the concrete terrace is deteriorating, and the wood is peeling.
A 40cm TV, a broken microwave, a refrigerator that doesn't close properly, etc...
Beoordeling 2026-07-28 13:38:30

Merci d'avoir pris le temps de partager votre retour, Sebastien.

Entre l'insonorisation que vous jugez insuffisante, les équipements vieillissants et les différents dysfonctionnements rencontrés, nous comprenons que votre expérience ait été loin de celle que vous espériez en réservant votre séjour.

Nous regrettons également que ces difficultés n'aient pas pu être prises en charge pendant votre présence. Nos équipes sur place restent pourtant disponibles tout au long du séjour afin d'apporter leur assistance lorsqu'un équipement ne fonctionne pas correctement ou lorsqu'une intervention est nécessaire dans le logement.

Avec sa situation privilégiée face à la mer et à proximité des plus beaux paysages de la Côte d'Émeraude, la résidence séduit habituellement par son environnement et son emplacement. Il est donc particulièrement dommage que l'état perçu de l'hébergement ait pris le dessus sur ces atouts.

L'équipe Pierre & Vacances

Eva Robert

Er is 3 maanden op Google

5/5
Excellent stay, the welcome at the establishment was excellent. The location is magnificent and convenient.

The accommodation was slightly small; an extra bedroom would have been appreciated to avoid those who wake up very early in the morning disturbing the others!

Thomas Walk

Er is 3 maanden op Google

5/5
Top-notch residence, literally at the foot of the slopes, offering true comfort for skiing. The apartments have been partially renovated (kitchen and bathroom). Shops are also nearby, eliminating the need for long walks in the snow. A major plus is the underground parking garage.

Vincent Ip

Er is 3 maanden op Google

1/5
The block layout is very poor! Especially with a baby, the main entrance has stairs up and down so the main entrance was rarely used. If you have a baby stroller and or wheel chair, it’s better to use the car park entrance given this is step free and use the lift to access the resort which is to the right of the car park entrance as you exit the car park.
The accommodation was ok, you need to make the bed so be aware. The blankets are just fleece blankets and I am not sure how often they are washed given you are not request to put these fleece blankets in the laundry bad!!
You do have 3 portable radiators in the flat which helped with the cold but we were unable to power all 3 at once without the fuse box tripping.
It does appear the pierre vacances is going through and updating the apartments, our kitchen was pretty much brand new as well as the bathroom.
However, the build quality is quite poor, the front door has a constant draft and thus can be noisy.
Reception is miles away, I don’t actually understand why Pierre Vacances doesn’t go keyless, the reception is 200 metres away and is only open part time, this not very useful or helpful.
Also the internal corridors do not have motion sensors for the lights, so remember to turn on the light when you enter a corridor and don’t accidentally press the door bell for a different apartment.
The Ski lockers are pretty basic and can get crowded, thus i would recommend you put on your ski boots at the apartment and only leaves skis/poles in the ski locker. Luckily, we had an apartment with direct slope access so we never used the locker. Also, the lockers are not heated thus if you want dry and warm boots, you will need to bring your own!
Location is great, access to the slopes is great. Pierre Vacances has a great product it’s just lacking in the execution.

The resort is great for families, just be aware the resort is small and things can be cheaper in Plagne Bellecot.

Pascale Boisrobert

Er is 4 maanden op Google

4/5
Even geduld...