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Everything was great; room, kitchen & appliances, pool, overall cleanliness etc. Personally, I don't like bunk beds; it can be improvable. And available hours of the reception; I'm not expecting 24/7 but current working schedule must be extended.
Good value for the money, if you´re staying for a couple of nights. It has good location between Antibes and Juan Les Pins. We were visiting both places, which are in walking distance. Might be our choice also next time.
Very poor. The rooms were much smaller than the photos. The bunk beds are in the hallway or corridor of a very small apartment. The bed pulls down and it takes up so much room, you can't walk around the bed. It was dirty and dark. We complained to recp and they said nothing could be don, I contacted head office for our money back but did not hear anything back from them at all. The electric failed 3-4 times whilst we were there, the last time it was off all night and so no air con and all the food in the fridge spoiled. I contacted an emergency number at 11pm and he said he couldn't get hold of the person that looks after the apartments and so nothing could be done until the next morning, I went to reception in the morning and they knew nothing about it! We were eventually moved. Terrible customer service and terrible apartment. I wil never use this company again
We arrived late in the evening. The reception was closed. We had therefore upfront requested the check-in details by e-mail and recieved response from P&V for this. The major issue was that the codes to enter the building and recieve the key to the appartment was incorrect and the directions given by P&V in the e-mail was to the wrong building. As a result we were stranded in the street in the middle of the night with all the luggage and two small kids.
Dear guest, Thank you for sharing your feedback with the TripAdvisor community. We regret to read that your stay did not fulfill all your expectations. good note of your feedback about your overall experience, we will make sure this will improve our services in the future. You also have the option to forward your feedback to our Guest Relations department. You can contact them via email@example.com. Kind regards, Team Pierre & Vacances
Pierre & Vacances Residence La Rostagne is very good, travelled as a family: 2 adults and 1 child in June 2017. Тhe hotel is situated on a small hill, at an equal distance from Juan Les Pins and Antibes
Dear Olga, Thank you for sharing your review. We are very pleased to know you had a good family stay in our residence. It would be a great pleasure to have you back soon at the French Côte d'Azur. Best regards, Pierre & Vacances´ team